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Kotak Mahindra Bank Complaints & Reviews

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Last updated Apr 25, 2024
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Kotak Mahindra Bank reviews & complaints page 35

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P
pissedoff1
Sep 3, 2021
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Mutual Fund - Money Debited but unit not allocated

My mutual fund purchase transaction submitted on 26th aug is not processed yet and today is Sept3. Money debited from my bank account on transaction date. Sent an email to [protected]@kotak.com but no further updates. Talked to customer service executive who assured resolution by end of day but to no avail. Case# assigned is CAS-716661-R3P3

This is pathetic how this firm considered to be a premium financial services entity in the...
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RimpalKumar
Sep 2, 2021
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Request for surrender my POS machine

Dear Sir/ Madam,

I want to return my POS machine, which was issued to me about 6 months ago. Your bank officer had told me that no monthly charges would be charged but they are unduly charged from my current account. Kindly credit back these charges into my account and deactivate my POS at your earliest.
My details below for your reference.
TID: 0355851A
Name : VRINDA ENTERPRISES

Regardsbr...
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shaloo123
Sep 1, 2021
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Ecs return charges refund

Hi my name is shaloo lohchab and i have an account with bank acc with kotak mahindra bank. i have a loan from dhani for which my ecs in last month got return as we had couple of family memeber loss bcoz of covid and we were not able to check on balance. but for that the bank has deducted more than 3k from my acc. i was not aware of any such return bcoz i nver got any msg call or email from bank informing abt sme and even the charges were...
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omtrinaidu
Sep 1, 2021
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Kotak Mahindra Unnecessary Credit card calls

I have tried to register my number for DND but that option is not working properly. Daily i am getting on credit card requirement, even though i said "I don't want" or "not required" any kind of credit card from Kotak, still i am daily getting call from credit card department. I really don't know what to do with this daily disturbance.

so i have complain against Kotak Mahindra.

do the needful....
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khan95123
Sep 1, 2021
Sep 2, 2021
This thread was updated on Sep 2, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Credit card settlement CRN No 233549716

Address:NIT Faridabad Haryana

Dear Sir,

we have lost my job in covid-19, and there is no way to pay the outstanding amount of credit card. Recovery agent offer me to pay the rs. 120, 000.00 in one short. but we are enable to arrange the whole amount at that time.

We are able to pay only Rs. 70, 000.00 in one short.

we are trying to contact bank manger, customer care, etc. but there is no response.

My CRN No....
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Address:Kottayam

We are paying regularly without any fail for our car loan but unauthorised charges is added up without any information and staff are behaving rudely.

They are asking for extra amount because if staff negligence in kottayam kotayam Mahindra Bank...
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Address:B203 VDB Cleadon. Jakur Main Road. Suravhi Layout. Nehru Nagar. Yelahanka

Sir/Madam,

I had a Loan Clearenece Certificate from Kotak Bank for the said Kotak Bank Consumer Loan, still I am getting calls from Kotak Bank for the loan and also they are bulling me to again pay the already paid outsatanding and put incorrect/wrong information in my CIBIL for tarneshing my credit worthiness.

After repeated complaints, everytime Kotak Bank employees assure me of correcting the records, but...
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L
levissucks
from Noida, Uttar Pradesh
Aug 28, 2021
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Unauthorized debit of account!

This is with regard to the recent remittance I received in my Kotak Savings Account on August 17th for Rs 6750.72.

While the remittance was sent and (apparently) received fine, I received a huge shock when my balance was showing as Rs 3204.64 as opposed to what it should i.e. the remittance amount above.

I contacted Kotak instantly regarding this both on Twitter and also by sending them an email through Internet...
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Alpna Jain
Aug 27, 2021
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Employees torcher

Literally torcher hai bank me job krna, no personal life, front end is good but you don't know the back end work.

Morning 9: 15 login time but no logout time ( 9, 10, 11 am ----)

Before three days one notice came every branch should close at 6: 30 PM but audit time no timeline follow

I am typing my msg at 11: 07 PM but not this time my husband is still in the bank reason checking

Yar...
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NETS Customized Materials
Aug 26, 2021
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Fraud Transaction made on dated 25 August 2021

Fraud payment made on Kotek Credit Card linked my mobile No -[protected] last ended four digit 4722.
Rs 25291 Through Cred app and Rs 15741 Through Cred app on dtd 25 August 2021...
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Praveen Lingannapeta
Aug 26, 2021
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Not yet resolved

Address:Marredpally

I and my family is being harrassed by recovery agents...please help me with this issue and get it resolved asap.my number is [protected]...
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RajChauhan786
Aug 25, 2021
Oct 2, 2021
This thread was updated on Oct 2, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I'm Complaining About , Payment Fraud

Credit Card No.- [protected], Rakesh Chauhan
Once a customer care executive called us to make the payment of Credit Card and told us if we paid the payment they will surely close the card.
Her Name- Snehal, Number- [protected]
And Than on January 14th we paid 7, 100 rupees on Kotak's Bank Account
And they still didn't close our card and from now she isn't picking our calls
And We are still getting calls...
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Praveen Lingannapeta
Aug 25, 2021
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Credit card recovery harassment

Address:Marredpally

Dear Sir, .
I have been harassed by the recovery agents of kotak mahindra bank and using abusive language...they r harassing my parents.i need help

My number [protected]...
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satyam999
Aug 24, 2021
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Amazon initiated my refund but still not received

Address:HOUSE NO. 8E9 NEAR CITY THANA RAJPURA BESIDE MALHOTRA MODEL SCHOOL

My name is Satyam and I ordered product of RS (59.00) from Amazon on (04/08/2021) and I cancel this order due to personal reason . And on (07/08/2021) Amazon initiated the amount to my card but I still didn't get the money. Amazon sent this reference number (74332741220121940531651) and told me to fill charge dispute form but Kotak Mahindra bank dosen't have such policy. so please kindly respond to this complaint it's very urgent...
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hariharan sridhar
from Chennai, Tamil Nadu
Aug 23, 2021
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Kotak Mahindra Bank stop unwanted sms

Hello Kotak Bank,

I am getting frequent sms from Kotak Mahindra bank regarding "Open Zero Balance A/c for DBT with Kotak Mahindra Bank & get Assured Cashbacks on transactions. Click here http://w2t.in/AAFjhnh to avail this offer. *T&C apply".

I am not intersted in this and I would like to unsubscribe from your promotional sms.Please kindly take action to stop it as soon as possible.

My mobile...
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Address:Najafgarh

Mr Deepak one of your employee helped me in opening the account in which I have to maintain the balance of Rs.10, 000 and I have been promised to receive a platinum debit card instead of which.I have received a classic debit card which I have not requested for and Rs.235 has been deducted from my account. Then I went to the Najafgarh branch Where Mr Tarun one of your employee helped me in upgrading the account in which I have to maintain...
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Readabroad
Aug 23, 2021
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Drainage leakage

Drainage leakage on the main road, dirty smelly water is constantly overflowing outside our property 1 &2, Devaki chambers, 1-7-74/79, S.D.Road, Secunderabad 500003. Pl get it cleaned regularly. This is a continuous problem. My contact no [protected] Vandana Mehra...
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Madersera
Aug 22, 2021
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My money is not redeeming

Address:Indira Nagar Lucknow, Indira Nagar

I have 88 rs left in my account as it is 0 balance why is it not refunding...
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Shaina sameja
Aug 22, 2021
Aug 22, 2021
This thread was updated on Aug 22, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Attitude of Manager Manisha Town branch

Address:2nd floor ,15 Merchant building ,cross lane ,dongri ,opp mugham palace ,Mumbai 400009

It's very disappointing to cme across this kind of behavior..It's a very long incident but to make it short I had my account in ING bank which was merged with kotak mahindra and I lost all my details ..I visited the branch and had word with Miss Manisha she cudnt xtract any detail after providing adhar and pan card
However same was xtrctd at sakinaka branch by miss Anam ..Journey from town to sakinaka
2nd visit after getting...
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Address:Jodhpur

Kotak Bank Jodhpur team members approached me for home loan transfer on commitment of agressive rates I gave all the documents to them even the team visited my house and has taken several vital documents but not since last more than 15 days neither they are responding my calls nor they have updated me... I totally feel cheated... Has called the credit manager she picked the call and told me that any communications has to be routed through...
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