LivPure Complaints & Reviews

Ro is unworkink condition from two days....

Hi

I have taken livpure RO rental plan but unsubscribed due to service is very poor and i have unscribed in last month and RO pickup done on last 30th june, after that they are not providing me RO recieved confirmation on mail and 8 times i called to customer care number get no response from there side as every time they said field end confirmation pending.
customer care no- [protected]...

Opened request multiple time, but no one ever responded in the company. Facing water issue, water leakage, excess waste water from last 2 months but service executive has not provided any proper service. We took insurance for 2 years cost rps 6500. Told us need to change membrane but has asked us for money. I membrane each year is free in the insurance. Company is not responding, facing terrible issues....

Hi Sir / Ma'm,

Yesterday Livpure Service Engineer visited our house, opened & checked the Water Purifier & said brain of the purifier is not working properly so need to replace it.
He kept open & went but still now not returned to replace the brain of the purification machine.

Note: Still the machine is kept open & he is not receiving our call. Kindly ask the Livpure team to close the cover on immediate...

I had ordered a livepure smart RO on 19th June and paid 6 months advance subscription. Its almost a month now, running from one call center executive to another and another fake promising me that the machine will get delivered to me the next day or the delivery person will get in touch with me soon.
Hear me out, if your planning to install one, don't!! its a big fraud. They dupe you of the money and give you mental torture. You cant...

Service is not provided by company even the product is within warranty of 3 year...

Automatically livpure generated a service code as the product used for 6 months. They have generated it on June-19. I contacted to service engineer Mr Velmurugan as his no ([protected]) came as message. He used to tell "today I will come, tomorrow I will come, in 30 mins I am coming". So he has harassed me by telling all these lies. Then I complained to customer care they have generated a complaint ticket having no - 129679. Then on July -...

Livpure taken AMC for my product worth Rs 10000 for three years in the month of feb 2021.Now company is not responding whenever i trying to launch complain for servicing. I need my money back as their are cheating me. i am paid money and now running behind for getting the service...

Payment was done today on 7th July 2021 and in fact did two payments 700+ and 400+ but still no water. Most irritatingly, nobody is responding via any mode. Now how will I get the water? I don't have any other source and have to boil and drink with an infant kid at home. You people service is pathetic...

We took a 2 year maintenance contract in Jan 2021, and after 6 months on repeated follow ups, a service person comes and does not know anything about the job, does a messy job of cleaning the tank alone. No filter change, no tds check, nothing. Very disappointed...

I have a livpure RO 2000 plus touch, 2019 model.

I also 2 year ACMC with Livpure directly. While they make you sign the ACMC with livpure, the technicians who arrive are untrained from the franchise.

I have had multiple bad experiences with ;livpure support, right from installation. They punctured a water pipe in my kitchen.

I have a scheduled maintenance per the ACMC since May 2021. The person...

I am ajit pratap singh from hardoi my registered mobile number is [protected]. I had lodged RO leakage problem on 16th June in your complaint cell which till now.The problem hasn't been resolved. When I talk to your team, it is constantly being lied on the lie that your problem will be corrected in 1 day. Will be fine in 2 days. It's been almost 20 days today. The problem has not been resolved. I am very upset. Please solve our problem as...

I have placed an order for their subscription product and paid RS. 2700 on 41 may 2021 and haven't got the product installed yet. Their team delivered a faulty RO after 4 weeks, dated 24th June and since then no one is taking my call. Even the customer keeps saying that someone will come and pick up. Its too sad that I have not only lost time and risked my money but also being tormented by them as their is no response and worst there is no...

Not cooling room...

I am at coonoor and requested to Livpure Customer Care for regular service of my RO. I have also bought Annual Maintenace Plan worth rs 11000 in which they are supposed to do free service. i contacted them on 15 Jun, 18 jun, 19 Jun, 21 Jun, 27 Jun and 29 Jun. But till now no one contacted for the servicing. Such poor response by the company to the individual who has bought extra maintenance services. I can imagine the services being rendered...

My Livepure Pep pro plus which i ordered last year on September 20 from flipkart Order ID OD[protected] due to corona pandemic could not get the free service facility. Moreover, I'm not able to use it from many days because it's making beep noise and not working.. I called flipkart but they didn't respond....

Livpure has not attended to service request for more than a month, customer support team always lie stating that we will schedule a visit but it has very annoying experience....

Team - I am Sachin Sharma and I am using livpure RO from last 5 years it's was good service & record.

But this time I'm facing many challenge of your Sales, service and Customers Care also not supporting to customer...

Reason - I wants to replace my old livpure RO and installation platio Coper H70 modal but your live pure team continually contact by mobile only but no one given properly Service..
br...

I have raised the request almost 50 days back, but there is no response livpure technicians.
They are giving the worst service.

Now i was realised that, unnecessary taken AMC for 2 years.

Worst Worst Livpure Service

Don't recommend Livpure for new buyers

Dear Customer, your service request No. JS-[protected] & call closure code is 01372 allocated for[protected]:30am...

Huge amount of water comming out from indoor unit . Water leakage from indoor unit as well as water pipe also...