LivPure Complaints & Reviews

The device is waste also the service has detoriated nobody is ready to resolve the issue. Everybody is like I have raised the complainant technician will call you, it's been 3 days never received a call from technician.
Also, the worst part complaint was raised but never received the service request no....

I have ordered for gold plan AMC on 21st June 2021. They said I will recieve AMC via Gmail within 48hrs. But it is 24th June 2021 now almost more than 72 hrs I have not received it. I am struggling to call customer care as my call is on hold for more than 1hour as their executives are busy and the call automatically disconnects after 1hour. I have tried wasting 3-4 hrs on that and I had sent a mail regarding this and it also has no response...

I have recharged my plan but my device is not working after recharge I think these people need to activate, morning on words I am calling to customer care almost 10 time only one time the cal was listed and he does also not resolve my problem, I am feeling very bad experience with this now I bought
water bottle from outside, can you please remove my plan and refund my amount...

Past three month after recharing also water supply has been stoped for 2 to 3 days when i call to custmore care they tell will send execitive to yor site but no one will come and i have raised complint about water leakage n action taken more then 1 and 6 months over till now no services has given no filters has been changed services very horrible no proper respons from compnay this company has to be closed immedetly...

I archana sahu at- shaktinagar para po- bhawanipatna dist - kalahandi (orissa) pin- 766001. Since 15 days i repetedly calling your live pure service center for repair my water leakage problem in live pure but he does not responding my call or when i ring him he switch off his mobile.kindly repair my live pure ....

Filters have to be changed....

Hello Sir,

Complaint Number: JS-[protected]
Complaint Date: 31-May-2021

I have ordered the "LIVPURE Zinger Copper 6.5 L RO + UV + UF + Minerals Water Purifier 70% Water Recovery (White)" from Flipkart on May 22, and it delivered on May 23. Installation was done on May 30 and the RO is not working properly starting that evening. I've raised a complaint to LivPure service on May-31 (JS-[protected]).br...

I had bought Livpure RO and bought AMC for five years. I needed to reinstall my RO as I have been transferred to new location. Contacted customer care many times, raised request several times, however no response from the company. Poor display of customer satisfaction...

I have taken 3 years of AMC with Livpure and you have made me realised every time how bad decision it was. Every time I have to chase to get an executive to come over to provide the service.

See how long the below ticket is opened and still no one bother to check this ticket
“Dear Customer, your visit for call ID JS-[protected] is scheduled on[protected]:00:00 “

I have been chasing your helpdesk...

Customer Care people are hanging up the phone and are not responding correctly, wasted my whole day in waiting and calling.

Engineer number given for reinstallation, I contacted him, he denied to provide any service. Already waited for 48 hrs, now again asking me to wait for 48 hrs.

I have taken the one yr sevice warranty of livpure RO. But they are gaining to give service.

Water is essential...

This is regarding the service request job id : JS-[protected], I have opened this service request for bad water taste on May 21 2021 and the service man came for service on June 15th 2021; while in all these previous days I am buying water from outside.

I also have AMC done for my livpure pep model which will expire next year 2022, now after this service delay the service person is asking for Rs 2750/- and saying membrane...

This is regarding my Service Request that I had already raised last Sunday, i.e. 6th June, 2021, with JobSheet# JS-[protected], that you LivPure people allocated to Electro Care Services ([protected]) West Delhi, [protected].

I wonder why is it taking so long to resolve my issue? It's more than a week now. My RO machine is not working. Water is not coming. Your technical executive (Phone# [protected]) came on Monday, 7th June,...

I have purchased the Livpure RO water purifier last month and it does not work!! i have been trying to get in touch with the CUSTOMER care people and they do not help!!! keep cutting the line on my face for no reason. i have put in a service complaint for the last 2 weeks every day, but no response!!! i need this fixed right now!!! i bloody paid for it!!! what kind of a ### up company are you?????
send someone home to repair that ###...

Dear sir
I am using Livpure RO model no.A9JW44D1080973 for the last one year but now this is providing very higher TDS level (540) water which not good in test as well as for health kindly send your service person at my address
404, vijay sarita estate
Panch sheel nagar
Ajmer
Regards
Sushma morya
[protected]...

Livpure machine is giving beep sound post recharging also on time. Have raised ticket but no response yet....

Servicing of my kent RO installed last year is due from the last 15 days. I have received the SMS for the same on my registered mobile number [protected]. but till now no one has visited for the same.
I have contacted your authorized party victorious services ( Pune) but no response from their side. they only delaying the matter.

Please deploy some for the servicing of the same.

My details are as follows-br...

Livpure water purifier leaking complaint addressed but not redressed.

My registered phone number is [protected].

I am purchased the above livepure water purifier 7 years back. Regularly i am paid Annual maintenance for my purifier. This time also 4 years AMC paid by me approx 7500. Two year AMC completed and two years pending.

Recently Livpure chennai Trivallore district service maintenance contractor...

The livepure filter system is not working at all all the blinking lights have turned red....

I have purchased Livpure ZINGER SMART COPPER on 07 May 2021.
I have not received any update for delivery.
I did not get any support from Customer support number([protected]/[protected]).
Please help on product delivery or return amount.
Details are given below.
Order ID: LSHDC1039
Payment Id: pay_HKAlOMfKKigNt4...

Hello I ordered from Livpure on 7th April 2021under the order id LSHPY18812. For a cervical pillow but when I received the product on 11th April2021 the product was damaged so I raised the return complain and the return of the product got picked up on 16th April 2021 by there Delhivery courier partner.Despite of many mails and WhatsApp follow up till date I have not received my money and they are also not even replying to my mails and WhatsApp...