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Mahanagar Telephone Nigam [MTNL] Complaints & Reviews

1.6
Last updated Apr 26, 2024
Complaints 2906
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Mahanagar Telephone Nigam [MTNL]
Customer Service Contacts

Mahanagar Telephone Nigam [MTNL] Phone Numbers

Phone
+91 98 6811 2345
145
81
+91 11 2431 0212
45
31
+91 11 2335 6666
41
39

View more phone numbers

Mobile
+91 11 2332 7225
42
33
Fax
+91 11 2335 7777

Mahanagar Telephone Nigam [MTNL] Website

Mahanagar Telephone Nigam [MTNL] Head Office Address

5th Floor, Mahanagar Doorsanchar Sadan, 9, CGO Complex, Lodhi Road
New Delhi
New Delhi District
Delhi
India
110003

Mahanagar Telephone Nigam [MTNL] reviews & complaints page 74

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D
dipesh arora
from New Delhi, Delhi
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poor services

Address:New Delhi, Delhi

they do not bother about there customers. when i called 1500, the agent did not know how to talk to customers.. i am fed up with there poor services. whenever there is bad whether my wifi stops working and when i make a complaint it takes long time to respond by there side .. now i want to discontinue the connection....
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Z
zbunty
from Mumbai, Maharashtra
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2G INTERNET IS NOT WORKING AND WEAK COVERAGE..

Address:New Delhi, Delhi

Yeah MTNL I is best in plans and reputed too... But due to their weakest INDOOR coverage... You cant even talk properly inside... And actually I use their SIM because of their 3G service... Due to their weak coverage.I get 2G signal inside (indoor) almost everywhere in the Delhi... And in that 2G (EDGE) service You Cant even surf a single page... So please Do Something ASAP... . Thanking You!...
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C
chandrashekhar kanojia
from Mumbai, Maharashtra
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Bill for services offered where connection was down whole month

Address:Mumbai City, Maharashtra

My telephone no is 28423805 and my complaint is regarding a bill charge for month April and May with amount of 863 and 315 where this 2 month i had dead connection and irrespective of lots of complaints it was not resolved and then I asked to take of the service but now I had been asked to pay for the service I am not using. Help me with this or I have to take the usage report and go back to Consumer Forum. Contact no;[protected]...
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I
imrancs10
from Chandigarh, Chandigarh
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Delaying in return of money

Address:New Delhi, Delhi

Hello, I have applied for MTNL broadband connection in Delhi region (Railway colony Mandawali-110092) in November 2014.After a week an inspection man comes and give me a notice and told me you are not liable for broadband connection at this place and he didn't specify why?, while i have submitted all the required amount as well as all required documents. Then I have applied for refund money back to me, but MTNL office did not take...
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P
Paras0710
from New Delhi, Delhi
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I paid online for new connection. No connection or refund.

Address:New Delhi, Delhi

I booked new mtnl connection online for my aunt from their website and paid ₹500 online(very big mistake) on 28th may. Next day recieved call about installation next working day but no one came after a week i complained send mail to [protected]@bol.net.in, [protected]@bol.net.in and many other mtnl officers, mtnl public grievance and almost everybody i can. Some replied back but of no use. My aunt called back the number from which i recieved call...
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B
bsnirmal
from Delhi, Delhi
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MTNL Delhi Broad Band

Address:New Delhi, Delhi

Sir, A telephone No.25034616 has installed in house No. RZ-C-3, 158A, MAHAVIR ENCLAVE-1, NEW DELHI-45.This telephone not working properly as my internet ASDL is not stable.I have made several complaint for this fault but my problem is still unsolved...
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K
kdgaurav
from Gurgaon, Haryana
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dead phone no 27854627

Address:New Delhi, Delhi

sir my telephone no 27854627 is dead ( no dial tone on the instrument) for last two thee months. I have the details of last complaint made on[protected] with docket no of complaint as 1070. No action was taken by MTNL, rather SMS were send to me that compliant has been attended and closed. please attend the fault and restore the line....
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Address:New Delhi, Delhi

नमस्कार महोदय जी, में आपका ध्यान MTNL की दी जा रही बेकार सुविधाओ के बारे में दिलवाना चाहता हूँ। सर मेरा फोन 22943137 दिनांक 13 जून से मृत अवस्था में पड़ा है। जिसकी कंप्लेंट मैंने की...
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S
sharma suresh
from Mumbai, Maharashtra
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WRONG RECHARGE OF RS. 500/ FOR 9869041216 INPLACE OF 9869014216 ON 08.06.2015

Address:Mumbai City, Maharashtra

I HAVE RECHARGE MY PREPAID MOBILE NO [protected] VIA FREECHARGE SITE ON 08.06.2015 BUT DUE TO OVERSIGHT MOBILE NO. [protected] GOT RECHARGE. THE PERSON WHO OWN THE NO.[protected] MR SACHIN NANDGONKAR DO NOT READY TO TREAT MY RECHARGE BACK AND DISCONNECTING PHONE SAYING WRONG NO .I COMPLAINT TO CALL CENTER 1503, WHO IN TURN GIVEN A NO TO LODGE COMPLAINT TO 26527430.FOR LAST FOUR DAYS THE RING ON THIS NO TURN ON BUT NO BODY LIFT THE PHONE EVEN...
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R
R Varadarajan Iyer
from Mumbai, Maharashtra
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Slow internet connection

Address:Mumbai City, Maharashtra

I have a broadband connection plan DSL Unlimted 700. I am experiencing slow internet speed for the last one month and frequent disconnection.Every time i complain they set it right but the problem is not solved permanently.This may be due to the frequency of the server....
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My landline [protected] is dead for more then two months, the amazing thing is that i am continuously complaining about it however its again and again get closed after 2 or 3 days without any response. The issue is that wires are physically detached from the pole. and the recent response from lineman Shri BHAJ RAM (Mob:-[protected]) on complaint no 1526 dated 09-Jun-2015 is that " Please talk to senior officer i can't do anything in that"...
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J
Jervis Ferreira
from Mumbai, Maharashtra
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Intermittent broadband service

Address:Mumbai City, Maharashtra

For the past few months, the service provided by MTNL has been nothing short of abysmal. The connection is slow and intermittent, and keeps on dropping out regularly. The customer service is a joke. Filing a complaint amounts to nothing. You have a person calling up, refusing to identify himself, asking if the landline is working. A blot on all ISPs....
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H
Habibur Rehman Mumtaz Ali Ansari
from Delhi, Delhi
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Issue not getting resolved due to Man on leave (Tel No. 23000312)

Address:Mumbai City, Maharashtra

My internet & landline is not working since 4th june 2015 everytime I logged a complaint after 1 day I receive sms saying you issue has been resolved. When I went to MTNL they said the engineer is on leave & you have to wait till he is back from the holiday. I asked about the sms they said it a glitch in system. Till date compaint is not resolved...
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R
Ramesh Kant Bhardwaj
from Delhi, Delhi
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Faulty Landine & Erretic Brond Band Facility...reg.

Address:New Delhi, Delhi

Dear Sir, My (Consumer # [protected]) Landline #[protected] is not operational regularly since installation & Broad Band is operational erratically, however, I am paying the Bill(s) regularly without any delay. Solicit your intervention to look into the recurring problem I am facing due to non-availability of the facility. A line in confirmation shall be appreciated. Thanks & Regards. Ramesh K Bhardwaj AGM - Airports Authority of...
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S
Shashi Gurav
from Hyderabad, Telangana
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STOP - Wap service, Vocabulary messages and other unnecessary messages

Address:Mumbai City, Maharashtra

I am Shashikant. I am using MTNL SIM with number [protected]. MTNL activated WAP service and vocabulary service on my number without consumer's confirmation and every time it is renewed by them without my confirmation and charged Rs. 20 & Rs. 10. I request kindly stop these services on my number and don't activate any service without consumer's consent. Every day In receive number of messages form MTNL. Please stop sending such message. I...
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A
aryaarchit
from Delhi, Delhi
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mtnl, delhi internet not working properly

Address:New Delhi, Delhi

My mtnl landline number is 22758843. For the last more than 5-6 months our mtnl broadband is not working properly at all. We have to register 8-10 broadband complaints daily with the mtns, delhi. But till date it has not been completely cured....
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D
DRPKJAIN
from Delhi, Delhi
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Telephone instrument faulty

Address:New Delhi, Delhi

My telephone number no.T 27675073 is faulty for last years. I have registered many complaints in last 2 years. It is not understood why my complaints are closed without attending the complaint. My last complaint no. is 1056 dt[protected] but still no body has attended the complaint. Should I approach the TRAI or Consumer form to get my telephone instrument replaced. I will start legal proceedings against MTNL if my telephone instrument...
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R
rajesh takyar
from New Delhi, Delhi
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Poor signals of MTNL Dolphin Mobile

Address:New Delhi, Delhi

Sir, I have made my complaints for call drops and poor signals of MTNL Towers. Tower Shakarpurkhass C is merely at the aerial distance of 30 meters from my residence B-35, Shakarpur Tower is installed in the B block one lane ahead to my house. One person came about 15 days back and his Mobile No. is [protected] and assured to settle the signals. But it has not come true by the MTNL officers despite my several complaints. It seems they are...
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E
Erica Samson
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phone and net not working

Address:New Delhi, Delhi

Sir, My internet is not working properly since more than a month. Sometimes phone is dead. Sometimes net is not working properly and the line man of this area does not come to check the fault. I am not at all satisfied by the service of Mtnl. I hope you will take some immediate action regarding this matter. Thanking you Your's scinerely Vilnod samson joseph [protected]...
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Address:New Delhi, Delhi

I have applied for Mobile Number Portability (MNP) for Number [protected] and [protected], I am to get numbers verified but Toll Free Number 1508 is not functional for past 2 days i.e. on 28.5.16 and 29.5.15. Other nos like 1502 refuse to do verification and insist 1508 is working. Please make 1508 functional so that Verification can be done....
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