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Mobikwik Complaints & Reviews

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Last updated May 9, 2024
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Mobikwik reviews & complaints page 11

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H
HannanJameel
from Bengaluru, Karnataka
Mar 14, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Payment Process

I did rent payment using the mobikwik app the amount was deducted of RS19500 with transaction id MBK[protected] but payment still pending also have raise a complaint with Ticket id 3195711 please resolve the pending problem as soon as possible as money was for urgent need...
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Swatimahajana
from Panchkula, Haryana
Mar 14, 2023
Mar 25, 2023
This thread was updated on Mar 25, 2023
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Interest amount charged

. The due payment of Zip is 954/-. I did not use this amount, these are the only late fees/ Interest.Why so much interest charged to me? You requested please waive off this amount so that I can use mobikwik pay later . I called your customer care so many times but no response was received....
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Swatimahajana
from Panchkula, Haryana
Mar 14, 2023
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Interest amount

My registered mobile no is [protected]. The due payment of Zip is 954/-. I did not use this amount, these are the only late fees/ Interest.Why so much interest charged to me? You requested please waive off this amount so that I can use mobikwik pay later . I called your customer care so many times but no response was received....
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J
Jyoti Gaddi
Mar 12, 2023
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Mobikwik loan transfer error showing

Hello sir i have repaid mobikwik loan amount 2 months ago today or later i got limit of 20000 ₹ but i am not able to transfer that amount to my bank i withdraw from tab then error comes (Sorry! This action cannot be performed from rhis device)
Plz respond quickly...
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D
Digital In India
Mar 10, 2023
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Blackmailing

Address:Burari Delhi 110084

Register Mobile Number - [protected]

मैंने मोबिक्विक के पोस्टपेड से कुछ अमाउंटइस्तेमाल किया जिसकी पेमेंट मैं समय पर नहीं कर पाया क्योकि सभी कंपनी का बिल 1 महीने पर बनता है लेकिन मोबिक्विक...
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Nikhilesh ppp
from Delhi, Delhi
Mar 9, 2023
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My mobikwik account is showing 'user is disabled' please resolve this

Address:Dont no

I'm transfering my 10000 axis gift card to wallet then my login issue showing...
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M
Mohizzle
from Powai, Maharashtra
Mar 6, 2023
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Mobikwik user is disabled againn

7083 added to wallet. My account was subsequently disabled and I have sent 50 email s asking them to fix the same but to no avail....
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S
Syed.3
from Bengaluru, Karnataka
Mar 6, 2023
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Late fee charges from Mobikwik

Address:Mobikwik
Website:Mobikwik app

I have Taken a loan from Mobikwik of 40, 000 rupees on November 30 with 6 month EMI of 7262 rupees each month EMI. with the due date of 5th of every month. My First EMI[protected] was paid manually and it was successfully update and in the 2nd EMI I was unable to find option to pay the EMI on 5th of February 2023 So I raised the complaint on 5th of February 2023 on Mobikwik complaint number 2413743 I attached the screenshots that I am not...
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R
Rqew
from New Delhi, Delhi
Mar 5, 2023
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Unauthorized CIBIL enquiry in the name of FAIRASSETS

I have never applied for credit card in mobikwik but they have enquired in the name of fairassets in my CIBIL. There is a enquiry updated in the name of FAIRASSETS for credit card, and due to this my cibil rating has been reduced. I have raised a dispute and they have rejected it also. Kindly resolve it as soon as possible....
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V
vkragrawal
from Powai, Maharashtra
Mar 5, 2023
Apr 10, 2023
This thread was updated on Apr 10, 2023
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Mobikwik not refunding Rs 1893 for the Failed Transaction ID MK01890128660

Website:www.mobikwik.com

As mentioned in the subject, even after multiple follow-ups and waiting for over a month, Mobikwik is not refunding the amount of Rs 1893, for the failed transaction while making the bill payment of Gail Gas Ltd, on 5th Feb 2023.

Transaction ID: MK[protected]
Attachments:
1. Proofs of wallet balance
2. Failed transaction
3. Multiple follow-ups

Kindly help me get my money back at the...
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A
Ashu1495
from Pune, Maharashtra
Mar 5, 2023
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Around 17520 fraud activity performance from my mobikwik ZIP account

The fraud activity was performed automatically from my account, even if I did not not performed any action and also my app was uninstalled
From ZIP account money has been debited but there is not any recharge notification I have recived from Airtel Prepaid, so only from Mobikwik point of view money has been debited from my ZIP account but actually none of the money has been used actually as none of the recharge has been done from Airtel...
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S
Sandeep0729
Mar 4, 2023
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Payment made but service not delivered

I made a payment from my abi bank account in mobikwik xtra on 24 feb 2023 but service was not provided to me. Please humble request to you please return my amount
Transaction I'd [protected]
Amount 50000
Date of transaction 24 feb 2023 11.59pm...
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B
bvk24x79
Mar 4, 2023
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Funds not credited back to source account

Address:delhi

I have paid, 25000 to my hdfc credit card bill payment on 07th dec 2022 using mobikwik zip balance amount.(attached screen shot of payment)
on 19th dec the amount was refunded by bank through IMPS no:[protected] to source a/c(written confirmation mail from bank attached )
Till date the amount was not added back to source account.
attached credit card bill statement also as a proof of funds not received in credit card...
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R
rajesh.mca100
Mar 2, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Mobikwik-I try transfer amount from credit card to UPI ID

Very Very Worst experience facing when I try transfer amount from credit card to UPI ID..that was needed on an urgent basis that's why i choose this option but they have deducted the amount from credit card & deducted amount still not credited. I have called customer care several times and they said wait the first 3 days then wait 7-10 more days to refund(total 13 working days). While i have raised an issue from an app that shows the issue...
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shubham078947854
from new delhi, Delhi
Mar 1, 2023
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Repayment of zip

Dear mobikwik,
this is shubham my contact number is [protected].
i have an issue with your service, my due amount of zip was approx 700, but for some reason i couldn't used mobikwik so long. Lateron i got message from mobikwik and my due amount become triple around 3, 000. I have told your executives that i can't pay so much, i will pay around 1000, but they refused about that . Right now i got a message for 4, 961.27. So it's...
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R
Reeta_mobikwik
from NEW DELHI, Delhi
Mar 1, 2023
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Wrong bill generated- now adding penalties (many follow up done- all in vain) please help

Please be note that I have online purchase through Blinkit on 30 Nov 2022 for which I had opt the payment through MobiKwik. But since the payment was failed by MobiKwik I had made the payment via upi with a trust that the same will be knock off by u since the payment was failed on your api.

The history shows the payment credited back to you but still I am getting the payment reminder of Rs 1016 ++++.

In case...
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N
Natsk
from Hyderābād, Telangana
Mar 1, 2023
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Zip query charging unnecessary

Address:Hyderabad
Website:Mobikwik

Y i am being charged 691 + 52 rs even after paying my bill on time i will not pay this amount at any cost as this is irrelevant Levied charges resolve this past refund my money as due day is appearing after that i[censored] levy also any charges u are bearable to pay resolve before due date to avoid dispute...
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Hi This is Hanuman Singh. I wa use Mobikwik for last 3 year and in month of feb approx 9000 rs is transfer to khata book without my knowledge so i Mail Mobikwik for the same but now they ask me payment and calling my number too many time and also they hack my contact and calling to may relative and friends and vulgarly...
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Nihal P.
from Tirwaganj, Uttar Pradesh
Feb 26, 2023
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Harassment by recovery agent

I am Nihal, i have mobikwik account with number : [739XXXX000],

When i asked him whether he had any identification that he is mobikwik employee he didnt provide any,

He was talking very vulgurly about me and started scolding my family also as my emi is overdue,

I requested him that i will pay that on next day but he called me from multiple numbers and scolded me like any thing,

Below...
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S
Shivi1034
Feb 26, 2023
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Regarding Cibil

I am paying the Mobikwik zip due amount on or before due date, than also they are decreasing my cibil and u have never made a late payment. They are providing only of 15 days, who does this, such a fake and ridiculous company. Strictly action must be taken against the Mobikwik....
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