Motorola Solutions Complaints & Reviews

Dear team,
As I know your company doing very good job by making devices but your service center executives are making your company fall down.
My name is sunil bamniya I have a device Moto g 3 today my mobile suddenly lights of and I tried many time to start but it was not working, then I went to your service center available in yashwant plaza in indore I saw him my device, first he told me to change changing port and its cost...

I purchased 7 days ago. This phone is over heating.. I want to return this phone.
Service center is not take this phone.
I purchased this phone from offline market. Price 15550.
So that this phone is very very heating problam and week battery backup iwant to return this phone. Please help me.
To return this handset because this phone is many problem....

Its been 12 to 13 days back i submitted my Moto G4 plus for an issue of display, battery and heating in a service center.The service center told me that they will contact me once they will be done. And finally i got a message today stating dear customer you mobile is ready and you can collect it . Then i called that service center they denied me to give today and the reason is its not ready. At least this is not really expected from a reputed...

I want to tell u that i just bought this phone about 6 months ago and now im facing lots of problems in my phone. First major problem is my battery draining i mean it will drain automatically from 40 to 0 % in about an hour without any uses and mobile data is still off. Other one is about hanging. I meam i have never faced this kind of hanging problem in my old phone which are samsung and gionee. Other are like forces stop of application,...

This is one of the most pathetic mobile I have ever used. The kind of heat it generates I feel that it's coming out of oven.. not only charging, it gets heated if I use Facebook​, I use my 4g.. for every reason. Then I have to switch off the cell and wait for it to cool down.. 100 battery drains out within 4 hrs.. I purchased this cell in Oct last uear I guess l, since then I am facing the issue. I have done all possible action but in vain....

I bought this handset from amazon, and there was a strange issue which was showing the charging sign even when it was not on charging mode, took the handset to moto service center at new sanganer road near sodala jaipur, they told me it would be done by tommorow if there is any software issue and if it is hardware issue then it would be done by monday (as i came on friday).Now its been more than a week still i did not got my cell phne back...

I've submitted my Moto G4 Plus for Ghost Touch issue (automatically screen sensors gets activated without touching the screen) under warranty to the below service center on 13-Feb-2017. To this day, it has not been repaired.

Service request number: SRRIR[protected]
Service Center: Kyathi Communications (Lenovo & Motorola Service Center)
No. 264, 1st Floor, 10th Cross, Rajajinagar,
1st block, Bangalore...

I bought moto g4+ from amazon on 5th nov 2016.
Few days back i found issues on the audio jack as i used is on the daily basis, so i went to their authorize service center. Motorola authorize service station denied to repair the same under the warranty. They give me the estimate repairing cost of inr 4800. Motorola clams that this smart phone is water restate and this is the main reason i bought this product. This phone never dropped...

I went to moto service centre in agra.doing job in banda, my phone is moto x play purchase on 3/10/2016, is nt working properly, heat up fast, and nt charging properly bcoz charger is defective, today i went to nehru nagar, agra they deny to give me new charger due to stock problem, they behave so rudely, nw tell me wat to do, how cn i relie on motorola.pls let me knw...

Hi,

This is regarding to a complain for a damaged product and service by motorola. Here below is the detail story that happened to me after buying a motorola phone(moto e) :

I have ordered a "moto e" mobile handset having model name "XT1506" from flipkart on 27th of february 2017 and i received this product after two days i.e. 1st of March 2017. After using this phone only for 7-8 day(s), this phone got dead....

Dear Sir,

I have submit my mobile (Moto G4 play) dt 02-0.2017 of M2 mobicare prime mall shop no 28 2nd floor irla vile parle mumbai 400056 maharashtra dt 18-03.2017 till date we have not received any reply form service center & not support to me . I called her but she said Please give me some more time we will give your mobile . Tell me how many days i wait .

This is a motorala mobile service. Motorala a very...

Hello,

I would like to state that myself Sandeep Kumar Panda
purchased a Moto Z play model on 28-Oct-16 with IMEI number as
[protected]*******.

However due to some unfortunate incident my display screen was damaged
for which I submitted my handset to your authorized service center at
Bhubaneswar named as Ensure - 176 - Smart services on 23rd Jan 2017
where I was told that they...

I bought my moto z play couple of months ago. Within 3 months of its usage the screen got a crack.inspit of having a thick back cover, screen guard..
It only fell down from 1 feet.
Stil screen got a crack.
I had been using moto phones since 3 years. Been a loyal customer.
I had moto g, moto g3, moto g4 plus which never got damaged after falling.
I was asked to pay 8500 rs for the screen repairment at motorola...

I purchased motorola g4 plus on 12 sep 2016 through amazon.. As soon i realised that the audio jack is not working properly beacause the earphone aux does not connect perfectly to it and earphones sound was not upto,, the product return time which is 10 days got over... From than onwards i visited motorola service center 'i pick solutions' at shaheed bhagat singh road 4 times, u can check the record of it if you want... They just fix it temporarily...

I bought moto g4 plus in Jan 2017 from Amazone. Now, i m facing some issues regarding charging and some others.it gets shut down suddenly even if it has 50 percent charging. Sometime its shut down while call coming, i had given my phone to service center and they update software, They intimated to contact them if still problem remains.

Next day I faced the same problem, I Went to Customer care, They re checked my handset and...

I have given my mobile Moto G4 plus to service centre due to display impression issue, it is still in warranty. At the time they said it will be given before one week. After that when i contact them again they are saying the same. Whenever i go they saying the same in one week.

They are not picking up their landline numbers too.

Too worst service centre....

I am using moto M for the past 1month, whenever i delete some pictures, they again reappear in the gallery within a span of a week, i haven't switched on the backup option in google photos nor have i synced it and it has happended quite a saveral nom of time, also the phones does not have any gallery option.
How to get rid of the unwanted photos permanently?...

Date: 13th march 2017
Incident: i purchased motorola g4 plus mobile from amazon and within 3 months my mobile mother board is not working
Solution: as per service center reply of chinubhai tower ahmedabad. They would replace my mobile mother board. I would request to give a new mobile phone instead of replacing mother board of my mobile phone. As motherboard can cause problem in future
I am attaching bill copy of mobile...

I am owner of Moto G4 plus from last 3 months...I have been using Jio 4G sim and Vodaphone sim in my phone...Suddenly from last 4 days Jio sim is not working (showing no serivice, emergency calls only) although vodaphone is working fine.The Jio is working fine in other phones and not in my phone.No setting has been changed in my phone the problem has occured suddenly.Plz help me solve dis ASAP!...

Dear sir/mam whosoever is reading this mail i want to tell you all that moto services are the most worst services i have ever seen. I have submitted my phone (moto e3 power) on 22/02/2017 for the screen damage that has been from company side from the day of purchase. Since the day i submitted my phone they are no signs that they are going to give back my phone. Its been more than 20 days since i have submitted my phone but they are giving...