Motorola Solutions Complaints & Reviews

Dear sir

My mobile Motorola G 4th generation ( IMEI[protected]) model number AP 3734AE7K8 has issue with main display background, we have given for repair to your authorised service centre at Rajajinagar with the name Kyathi communications in Bangalore. It's already one month and there is no update, as phone is under warranty which I purchased in August2016. The response of the service centre is pathetic and they...

Battery not working properly / gets heated / discharges quickly ! May be hazardous endangering mishap and may lead to threat of explosion ! Please attend quickly ! In Brand like Moto g it was not expected to occur this problem ! I have purchased the Moto g mobile phone online hardly one year ago and the battery is not working properly ! Company should live up to its reputation n care to give lasting solutions for battery for 1 year as promised...

I am purchased Moto G4 before 6 months. Automatic my contact number copy to another contact name.
2-3 time I am visited to service centre but they were also unable to solve this problem.They can't doing any job.Now I thought dat why should I purchase such a mobile. Please guide me, solve my problem.Nowadays mobile is also switch off automatically....

After purchase of moto g4 plus, in just 3 month rear camera glass get so much scratches on glass.so that rear camera photos get completely blurred image.camera quality is just worst.i had back cover installed to protect glass but still get scratches.my four friends have moto g4 plus, they all having same issues.rear camera glass quality is not up to standard.
I went to moto service centre and they are not even ready to listen to the...

Hello,

Greetings And Best Wishes!!

My self is A.V.Srinivas Rao from Hyderabad.

I would like to bring to your kind notice that, I had purchased Moto E3 Power from flipkart on[protected], and it was working fine since 3 months. Suddenly since 1 month, it was not charging fully even if I keep it in Charging for 5 hrs also. I took to your authorised service centre and explained the problem, they said,...

Purchased Moto Power e3 from Flipkart Invoice No.FOYQI[protected] Dt .[protected], Product No VY28485
Problem Description : Not getting display and approached to nearest service center they said its mother board Issue need for additional amount 5000 to replace the given foolish explanations & not accepting its under warranty period

My Number is [protected]...

I had bought moto m and its charging anymore. Time period less than 2 months and service center is not repairing it saying its a physical damage(water droplets found)thus not covered under warranty. They are claiming wrongly and i have used my phone with all care as it's still new not even 2 months have been completed.
I have also launched a complaint on consumer forum.
Disgusted with Moto service.
Also raised it on...

I have purchased a moto x force from flipkart in the middle of january 2017 after 20 days the display became white and heated while on charging a am staying in kolkata 10 to 15 authorised service center in kolkata not responding my phone now i want to say if you replace my product with another one with same model i will be thank full to you i think i have done a wrong desion to purscased a motorola mobile phone...

I given my mobile"moto g4 plus" in motorola service centre for some touch problem. Customet complain code no.:-bv c0029-touchscreen. Service center told me that you problem will be solved in 15 days. My complaint is for that does motorola service poor that those gave me 15 days for resolving my problem. I want my phone hurry. If not then i'll complain in consumer forum....

I have Moto G4 Plus mobile. After 4 months the display has problem. When i go to service centre the person just taken a phone in his hand and said that display was damage due to mobile was put down so it is not covered in warranty. And not even give me the job sheet for further action. and when i call to costumer care the representative said let me tall with the service centre person, He said i do not have authority to tall with them. and...

Sir/mam,

i ordered a motog4 mobile phone from amazon.com before 6 months, but till date this phone has made me visit your service centre 3-4 times due to the following issues:- display problem, voice audibilty, total screen blankness, motherboard issue etc . Its a matter of great reputational concern of lenevo that it delivers this type of defective handsets to it's customers. Now i can't even trust service centre that this...

I am using and I was having a touch problem in my when gave my phone to the service the problem was never fixed and the service which from cell tech India Surya tower Ludhiana it is the worst service I have ever experienced and now when they fixed the touch after 3 4 attempt the screwed my phone speaker. Please help me out with this. And phone is still under warranty

Name :Nandesh Prasad
Phone number :[protected]br...

I purchased a moto z play on the day it was released in india and i got the handset from the flipkart on 24 oct 2016. Within 18 days, on 4th nov 2016 my screen went black while charging, and motorola service desk claimed it as physically damaged and replaced the display unit after 60 days charging me 10, 500/-. Still the handset is not working. It was claimed as pcb issue and was asked to open another ticket which may take some more weeks....

Moto g4 plus's back camera glass is not of compatible quality, within 6 months it got damaged and it is not covered in warranty. How such a thing cant covered in warranty. even its company's fault beacuse i m not the one who is facing this problem. Search result on google shows that maximum people are facing same problem., So how can u say that its customer fault and you cant cover it in warranty. So many people are facing this problem so...

Am working with icici merchant service pvt ltd and was given new hand set by my corporate 2 - 3 months back. moto g - imei num - [protected] (moto x 1557) and found sim slot - 1 not recognising the sim properly on and off. i has approached twice to your service centre in egmore and nungambakkam, but they refused to service without warranty card for replacement of damaged slot. today i have approached your service centre in pondy bazar...

I am B.Harikrishna purchased motog 3rd generation mobile in may 2016. On 18th feb 2017 got low ringtone volume and other side whom I call is hearing in low voice, I approached MOTO service station with address KR & MS reddy complex, Hanamkonda, warangal, Telangana, India. My mobile Identification was MotoG3 9044. they accepted with warranty, On 20th feb 2017 they delivered the repaired mobile, ********Now WHY the mobile identification is...

I happened to go to the motorola service centre located in kotla mubarakpur, defence colony, Delhi in the name of Service & Communication Solutions. I use moto 4th gen G4 device which had some issues related to software upgradation and frequent switching off. The device is covered under warranty. On visiting the service centre, i was informed by Ms. Pooja Rawat and Ms. Priyanka that since there is a small scratch on the metallic sides/corner,...

I have moto g4 plus phone.32gbxoooj25y6R with IMEI:[protected] no.purchased on 1july 2016.Till starting there a problem of heat up and ghost touch during charging.But now a days the problem increase day by day some time I am unable to call from this mobile.As I m a doctor and some time v have emergency but I m unable to pick up the phone or sometime unable to call due to ghost touch., , , same while typing the msg or opening any application..As...

I purchased moto g4 plus on 17 November 2016 after two months dust particles present in front camera and clean from the service centre and then again dust enter in camera then i go to service centre and they tells that it is a manufacture problem of motorola company and now it gives screen problem from boundary and shows previous app open shows from sides...

I am sumit
on[protected].
i didn't receive my mobile phone till today
My phone issue are
1. ringer /speakerphone issues
2. display -internal,
3. charging/battery issue
I am still waiting from there reply. many times i call your costumer helpline number there answer is not satisfy me
Sumit
IMEI-[protected]
PH num- +91- [protected]...