Claimed

Motorola Solutions Complaints & Reviews

1.4
Last updated Oct 25, 2023
Complaints 1859
Resolved
520
Unresolved
1339
Quick Links
Statistics
Share
Contacts

File a complaint to Motorola Solutions

Having problems with Motorola Solutions?

File a complaint and get it resolved by Motorola Solutions customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT

Motorola Solutions reviews & complaints page 50

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
Address:380001

Hello,

Hope you are doing great. This is with reference to the mobile Moto Z Play, which was purchased in the month of Nov’16 via online(flipkart). Now i am facing some trouble with the display blackout. Further to this, this may be noted that there no external damage happened to this phone nor it came in to any water contact. Also I would like to inform you that, I had visited the customer care service but i haven’t received...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
H
Hiren22888
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

My mobile not repaired as part is not available

Address:411017
Website:motorola-mobility-en-in.custhelp.com/app/mcp/landing_troubleshooter/g_id/5183

I(Hiren Prajapati) gave my moto E3 power handset on 30 Jan 2017 in service centre SARA MOBILE SHOPEE, PIMPRI, PUNE . On present day mobile is not ready. Two months has been passed. I asked to service center but every time they are postponed the date of completion and every time they said part is not available. Sometime they didn't receive the call or cut the call without information. So please solve this issue as soon as possible....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
mahendra kotresh
from Bengaluru, Karnataka
Report
Copy

About Moto g4 plus service

Address:Bangalore Urban, Karnataka, 562106
Website:Google

I have Moto g4 plus.. last week I was given my cellphone in service center in jayanagara 4 th block Bangalore . that service center people not at all doing good service simply they will kept as it is even though they are charged my IMEI no also so. Plzzzz people don't believe Moto service center now am facing lat of problems in m device ( battery backup, improper touch, heating problem, ) seriously now am thinking why I was gave that time......
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
velmuruganp
from Perundurai, Tamil Nadu
Report
Copy

About mobile dead

Address:607102
Website:[email protected]

Sir, i was orderd our subreme moto g 4th Gen on oct 5, 2016 when call came mobile was dead often . so i went to many time service centre i was shocked by there way of replied thy said if you bought the mobile shapclues website means they didnt service our mobile i explain more ways but they refused my explanations sir please concern my requestion and orderd to them to service my mobile which service centre near to my home town service centre...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
Aditya mohit
from Deoria, Uttar Pradesh
Report
Copy

Mobile handset moto g2

Address:Ajmer, Rajasthan

I(mohit Aditya) gave my moto g2 handset on 22 Dec 2016 in service centre amar plaza Ajmer (Raj) . On present day mobile is not ready . Three months has been passed.Before two times complaint is registered and behavior of service center is very very bad.sometime they didn't receive the call or cut the call without information.so please solve this issue as soon as possible....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
Miti Shah
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Heating Problem

Address:Navsari, Gujarat, 396445

I bought new motorola g4 plus phone around on last October. At that time its work absolutely fine.Now a days its hitting too much even if its hard to take phone in hand & its also some time switch off even if its battery is full. I am very much tired with its hitting problem.
Its irritated to using phone.

Plz give Response As Soon As Possible...

Thanks....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
P
pankaj1073
from Bengaluru, Karnataka
Report
Copy

Moto Z play display replacement

Address:Shimla, Himachal Pradesh, 171009

Hi,

I have buy ne w moto z play mobile on 25th Jan 2017. My phone got faulty on 21st Feb 2017. I have send my phone in Moto service Centre Shimla ( HTP Computers ). they Said phone display not working replace the display with in 3-4 day . Now after that continues chasing regarding my phone but still they are unable to repair my phone.
Regards/
Pankaj Sharma
Sec-4, New Shimla
Phone No:[protected]br...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
mukheedma
from Vijayawada, Andhra Pradesh
Report
Copy

Volte not supporting in Moto g4 plus-Regarding.

Address:Nizamabad, Andhra Pradesh, 503111
Website:complaint register forum.

Hello Everyone, I am using Moto G4 Plus with JIO 4G SIM. It is on LTE data but VoLTE box is not appearing in status bar. I have to use JIO4GVoice App to place call and receive call and I have to enable data all the time to call or sending sms that causing battery draining. When my phone natively supports VoLTE then why should I use 3rd party app. Please help me. Thanks....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
P
PVVRAMANA
from Hyderabad, Telangana
Report
Copy

Moto E3 Power (Black, 16 GB) Mobile Charging Issues

Address:Hyderabad, Andhra Pradesh, 500085
Website:www.motorolasolutions.com

Dear Sir/ Madam,

I purchased Moto E3 Power mobile with IMEI number [protected] through filip kart vide invoice number F0YQI[protected] dated 19.10.2016. When i approached service center for not getting recharged, they open the mobile and replied that charging connector only got liquid damage.

I want to know how the only connector get liquid damage and with our any liquid in entire mobile hand set. Then...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
K
kataria9510
from Bathinda, Punjab
Report
Copy

Automatic misbehave for MOTO G 4 Plus

Address:122001

Incident: I purchased motorola g4 plus mobile from Amzon within 2 months(30/01/2017) my mobile Automatic Functioning.
Its been 6 days(21/03/2017) back i submitted my Moto G4 plus for an issue of Automatic Misbehave problem. Then i have received my moblie 24/03/2017 But my mobile hanging problem same as its.
My cell phone is missing behaving and getting operated automatically it opens applications at its own and even calls to...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Z
Zahid Thakur
from Vasai-Virar, Maharashtra
Report
Copy

Moto g3 screen

Hi sir, actually I had purchased Moto g3 2year back on Dec month...It worked fine for some 8 to 9 months and suddenly 1 fine day I started getting problem with my screen and I thought it's just because of the full memory so formatted my phone but the problem didn't go..When ever I use to watch the movie after some time the screen should either not respond at all or won't respond properly...It's just not abt movie or video...Wen i use to shoot...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy
Address:Indore, Madhya Pradesh, 452012
Website:www.motorola.com

My Motorola phone has charging issue, during charging it get connect disconnect automatically.
The IMEI details are as below:
[protected]
[protected]
I went for solution at authorized service center of Motorola on 25 Feb 17, they took mobile for repair and told me to get back mobile within the 8-10 days.
After 10 day of submission of phone I did call there, no positive comes from that side. I called...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
Manoj Kumar Koyyalamudi
from Delhi, Delhi
Report
Copy

Phone damaged by the service center , wanted replacement for my moto g4 plus

Address:Krishna, Andhra Pradesh, 500004

My phone was given to the service center as i'm facing problems in speaker output(audio).
and also fluctuations while charging.
they have resolved it and gave back to me after 1 MONTH.

now my display has some issues and headphone jack is not working.
also the touch was very distressing as it seems to be fake one.
please respond and replace me a new phone(MOTO G4 PLUS)...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
A
ashish deo
from Gurgaon, Haryana
Report
Copy

Unable to get services and repair in warranty period

Address:New Delhi, Delhi, 110092
Website:motorola

Hello Moto,

This is to inform you that i have a motorola mobile phone which is moto g turbo. it is in warranty period till 31st march, 2017. as my mobile is not working(dead). i have visited the service center on 25th march and the address is below given. the service center have a wrong credentials of my mobile phone. service center told me that they have a expired warranty date for my mobile phone. as per invoice attached...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
G
govind parma
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Moto g turbo edition defective piece

Address:Jamnagar, Gujarat, 361140
Website:MOTOROLA MOBILE

I have purchased your product android mobile moto g turbo edition smartphone with good reputation & trusted name of Motorola but due to defective piece i cannot use it as it remains with the service center from 25 December 2016 . it is repaired 2 times .though within a hrs again it having problem & third time given to service center .
if it will always remain with service center what is the meaning of purchasing trusted brand product?...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
R
ravi24393
from Delhi, Delhi
Report
Copy

Unable to get my phone repaired.

Address:Bhopal, Madhya Pradesh, 462002

Sir I have motorola g turbo edition which i purchased on may 2016 it was having some kind of problem at that time after 1 month of purchase. I gave this phone to authorised service centre for repair at DELHI.
There it was repaired. After that everything went well.
Few days back i notices a problem in my phone for which i was gone to
Satyam mobile and computer, first floor
Bhopal, madhya pradesh

They...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sherry Depp
from Delhi, Delhi
Report
Copy

Careless service

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

I had submitted my faulty usb cable of moto m in motorola service center, c-10, sector-10, noida on 4 march 2017 and i'm writing this complaint on 24 march 2017. I haven't received usb yet. Atleast i have visited the service center 4-5 times in just a span of 20 days. Everytime they make illogical excuses. This is really disgusting. Sir / mam please assist me. I can't visit service center every week. They don't act like professionals. It...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
P
ParvathiGS
from Delhi, Delhi
Report
Copy

Moto G4 Plus speaker sound goes off automatically

Address:New Delhi, Delhi, 110025
Website:www.motorola.in

I bought a moto g4 plus phone from amazon on 8/7/16. But recently, its sound automatically started going off during calls and while playing media. When i went to the customer service center at Okhla, New Delhi, they asked me to get a hard copy of the invoice, as i had only soft copy in my phone. They were not ready accept the complaint even though i gave the IMEI number and all other details. (This is the first time i am facing this issue,...
+4 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
E
ecopravin
from Delhi, Delhi
Report
Copy

Repair Mobile

Address:New Delhi, Delhi, 110066

Dear Sir
I am Pravin Kumar, I have purchase motoral g2 mobile phone and this mobile phone sim ports are not working and i have search service center in delhi but you ont any service center working in delhi. I search, lajpat naga, kriti naga, okala.
So, I request to you please provide me correct address of services center in delhi and resolve my problem.

Thanks...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
ATUL DAHIYA
from Agra, Uttar Pradesh
Report
Copy

Battery Drainage and Slow Processing

Address:New Delhi, Delhi, 110007

For first month after purchasing that is upto half of march my phone was working smoothly and eficiently battery aslo worker well but after some days that is from the last 10-12 days it has started hanging along with very fast Drainage of battery even though i compared same phone with my friends handset with same settings who is also having same MOto G4 Play...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy