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Netplus Broadband Complaints & Reviews

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Last updated May 9, 2024
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Netplus Broadband reviews & complaints page 6

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A
amit_amit_kumar
Aug 31, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wifi not working (bad service)

Address:H no. 742/74 New santokh pura near kmv college 144001

Hi Team,

From last 1 week internet not working properly. Every time i called customer care they give reason fiber cuts and your area is down. what type of service you provided. its 0 star service. you internet provider not able to resolves compaints. my customer id is [protected]...
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S
SARTAJ TELECOM
Aug 30, 2022
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Service is too bad

Address:SARTAJ TELECOM DONIPAWA ANANTNAG kashmir

Dear sir we request you to please provide us best service that would be your favor. My line is dead from three days but no one but no one is paying attention. I am calling to operator from three days but he doesn't care. Now i request to you that kindly take action as soon as possible.
THANKS...
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G
GurKaran Grewal
from Ludhiana, Punjab
Aug 29, 2022
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Network not working

Address:Village Birmi Po Malakpur Bet Ludhiana

From last 3-4 days network speed is very slow pls check the issue and fix it as soon as possible otherwise i have to change my internet connection...
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H
HANCY KUMAR SHAH
Aug 18, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No internet for 2 days - Still not resolved

Address:Ludhiana 141008

Hi have complaining about no internet for 2 days now. Every time Netplus service care they say "the problem will be resolved as soon as possible". I am struggling to do my office work as i am working from home. I don't have any other ISP's in my area that's why i am sticking to this ### ISP but if you guys have any alternative go for that one. best of ISP' are JIO, AIRTEL. they don't have any major issues....
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B
Brijesh324
from Jalandhar, Punjab
Aug 11, 2022
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Broadband Not working from past 8 months

@netplusofficial your broadband service is extremely bad in my area. My account id is [protected]. It's about more than 8 months not a single day your broadband works well. It's worst. I filled a number of complaints daily. It was my biggest mistake to pay in advance to you guys. It's looking like a fraud company to me now.
#netplus #Broadband...
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R
Rahulbhutna
from Jalandhar, Punjab
Aug 7, 2022
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Internet not working from last 3 days

Address:Rama mandi jalandhar

I already complaint to the service provider but he never solves the problem, my problem my internet modem show the internet is working but the internet not working.
my phone is showing connect to wifi but I check wifi status showing connect without internet...
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R
Radhika Piplani
Aug 7, 2022
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Internet Complaint

Address:H.No 1420/12, Kucha Dai Khana, Katra Sher Singh, Medicine Market, Amritsar

Internet not working since 2 days
Complained to customer care but did not give any response...
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G
Gouravbhardwaj
from Jalandhar, Punjab
Aug 7, 2022
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My broadband is not work after 2 days

My net is not work.I am complaint regular, but problem is not solve.I am not happy with this company.Fraud company....
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D
Deepti Dogra
Aug 7, 2022
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Netplus Not working properly from 3-4 days

Address:332 Ekta Nagar Near Tower Wali Gali Jalandhar city

In Punjab Jalandhar The netplus not working from 3-4 days as good as it is previous months Please resolve it as soon as possible...
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G
Gagandeep2222
from Amritsar, Punjab
Jul 28, 2022
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Issue of internet

Address:V.p.o vallah Amritsar

My billing id is [protected]. I am not able to use my internet from last two days. Kindly please solve this problem as soon as possible. My contact number is [protected]....
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I
i-UjjwalV
from MUZAFFARNAGAR, Uttar Pradesh
Jul 26, 2022
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Wifi has no internet access

Address:Sunny enclave kharar

Netplus has no internet access. WiFi speed is not coming from this afternoon, I have also complained but till now no action has been taken on it. And say on the phone that will fix it in half an hour but nothing happened....
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N
Navneet Naviral
from Mohali, Punjab
Jul 26, 2022
Aug 30, 2022
This thread was updated on Aug 30, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not working from last 3 days

Address:Mohali

I have netplus connection, most of the time there is issue arises but they fix in 2-4 hours mostly, but from last 3 days they are struggling to provide services. They don't even raising ticket for complaints. From view if you have any alternative never go for netplus broadband....
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A
Anirudh Vasisht
Jul 21, 2022
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Regarding inactive account

Address:#0302 St No.10 Aman Nagar Opposite DMW Workshop Patiala

I'm netplus broadband customer. I've paid amount for my current netplus broadband account but still it's inactive. I have called customer care on 20 July 2022 at 4pm they checked my account and said that I have money in my account furthermore they said that my account is active in 15-20 minutes but it's not active . I called them 5 times tomorrow and they repeat the same line that they have registered my complaint and my account is active...
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S
Sxhil
from Mohali, Punjab
Jul 21, 2022
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Account suspended

Address:House No 83 block A Adarsh Colony Balongi SAS Nagar Mohali

My Netplus broadband connection is closed for last five days without any reason. Despite emailing customer care twice and contacting local operator again and again, my connection is still not activated. Either my closed connection should be activated immediately or it should be given to terminate permanently. There is no payment due on my side so this should be treated as my last notice and I will not pay any bills after that.
Name:...
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S
SahildeepSingh Chohan
Jul 12, 2022
Jul 12, 2022
This thread was updated on Jul 12, 2022
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My balance pending issue. Problem.

Address:Fateh singh colony

In starting i install a gx router netplus fastway broadband . I was purchased a 10month plan with 2 month free( 1 year ) approximately. After plan expired . The service is stoped totally 1 or 2 month .there after today my internet is working without charge. I complaint toll free number [protected] For check how internet working without charge. After check the advisor check my PENDING BALANCE IS 1208. In which i not used any single service...
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R
Rohit 4219
Jul 2, 2022
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Taking extra charges

I heard alot about net+ broadband that's why I choose net+ for internet service but service provider taking extra charges like, security charges and installation charges, I think company is install broadband totally free of cost because of these charges I have to change my mind, I can go with other broadband companies....
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V
VaishaliBhatia92
from Hisar, Haryana
Jun 23, 2022
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Account is inactive after payment, Customer Care misguiding and not resolving the issue

My account has been inactive from 21st of June . I have paid my bill on 21st June at 9.28 AM, but my account was still inactive for whole day.
I have called the customer care multiple times, dropped them email with screenshot of payment and transaction ID but still my account is inactive till date (23rd June).
I am suffering in my job and work due to inactive internet.

I called them again today morning and asked...
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S
sanjaykajal
from Hisar, Haryana
Jun 22, 2022
Jun 22, 2022
This thread was updated on Jun 22, 2022
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Not payment of security refund

Address:Hisar, Haryana

Mere pass net plus ka internet connection tha ID number [protected] tha Jo Maine 24 April ko band karva Diya tha aur hardware instrument bhi jama karva diya tha but I did not receive my security amount refund till now please refund my security amount. I request for refund many times to many persons but no one can give me any answer....
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Garvit sethi
Jun 6, 2022
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About entertainment pack

How can i activate my ott platforms after doing entertainment recharge......
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S
Sushil kumar6199
from Kathua, Jammu and Kashmir
May 31, 2022
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Payment issues

Address:Kathua

I am recharge my wifi for goolepay is successful.but my wifi is not recharge by...
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