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Netplus Broadband Complaints & Reviews

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Last updated May 9, 2024
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Netplus Broadband reviews & complaints page 7

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A
Aman Aujla
May 28, 2022
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Payment deduction but not reflecting on site

Website:www.netplus.co.in/np_site_billdesk/index.php

I made a payment online on 7 April 2022 at 07:57 A.M to Netplus broadband from paytm and after entering otp for payment site stop responding but my money was dedicated...
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A
Amitkumar220192
May 24, 2022
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Wifi not working

Address:Near Hotel JM Plaza, shivalik vihar, Nayagon

My wifi is not working from past 4 days everyday I am calling customer care but no one is coming at my address to see the issue. Every day they are making me fool by saying they have raised high priority issue and some one will come to see the issue. It is really disgusting....
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D
dalveer63
from Malerkotla, Punjab
May 19, 2022
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Regarding local service provider behaviour

Hello sir i am a student who lives in village Narike, Malerkotla punjab .so my concern is that it has been a whole month since I applied for netplus internet services but due to some availability resons i didn’t get the connection but now my village has availability of the netplus and your service providers blocked me and didn’t answering my calls but anyhow i managed to contact them with new number which they didn’t have now they say...
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G
Gagandeep222
from Mumbai, Maharashtra
May 18, 2022
Jun 20, 2022
This thread was updated on Jun 20, 2022
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Bill payment not updated

Dear Sir/Mam,
I have paid my netplus broadband bill payment 707rs on 13/05/2022.But my bill now shows due. I calling at customer care of netplus daily and sent 5/6 email with my Google pay payment slip and my bank statement but they don't want to solve my problem their customer care service not good they're not good. Please solve my this issue as possible. My netplus id is [protected]....
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A
Allah Beli
from Mohali, Punjab
May 17, 2022
Jan 31, 2023
This thread was updated on Jan 31, 2023
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Inactive account

My account number is [protected] and I have already made payment of the bill
My transaction to indiaideas UPI reference number is[protected] but my services are being shown as inactive. Copy of payment acknowledgement was also provided to the company.
I was advised by the local service provider to contact the head office Ludhiana Punjab as they are helpless.
I made a call to the customers care center Ludhiana but it...
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R
rahul dutt dutt
May 14, 2022
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Unprofessional Staff and Delay in connection

Address:House no 19 , Professer Avenue , Gt road

Good Day,
I had applied for a new network connection and after submitting my id it was assured that network will be installed in 24 hrs its been a week and still no response, the local operator said that the connection cannot be given as there are no slots available....
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J
J7karwal
from Jalandhar, Punjab
May 6, 2022
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Not activating after payment

Paid my netplus bill around 3 days ago when the plan had just finished. I paid my bill through their website in the morning and waited for internet but still it was not working so i called customer care and they just kept saying that the payment has not been updated and it will work in two hours and kept repeating the same thing so after waiting for 2 days my who, e schedule is now going to hell as the internet sucks and this issue happened...
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dalveer63
from Malerkotla, Punjab
May 5, 2022
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Very unprofessional service by netplus service providers

Hello sir i live in punjab in a village named Narike near Malerkotla I applied for new connection from netplus the service providers in my area said they will give me new connection in 1 week because existing dp is full so i waited for 1 week now the service provider is not receiving my calls this is very bad behaviour from your service providers please do something the contact number of the service provider in my area is [protected] please...
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B
Bhajji11
Apr 30, 2022
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Network problem

Address:Chandigarh

Last 2 days netplus broadband not working and complaint was not raise bu customer care as they said it will after 2 hours but now it's 35 hours passed away but no resolution and service operator in Lalru area punjab Mohali was very worst he is totally dump guy and I will definitely go to consumer court if it is not solved tomorrow..., worst service by netplus...
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U
upenderverma
Apr 19, 2022
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Broadband Calling

I am complaining that I have had broadband connections of Netplus for the last 6 months my id no. is [protected] and I chose a 70mbps plan with unlimited calling but they have not yet given me the facility of telephone calling. I have contacted them many times but they make excuses every time....
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S
saurabhn14
from bathinda, Punjab
Apr 15, 2022
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My account has terminated and money not refunded

Address:I 502, Ganpati Enclave, Bathinda

Pls refund my money back Rs 8340
customer ID [protected]
My account is terminated last year in September 2021
I am going to make a complaint in the PM office.
Thanks...
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L
lovely_jain
from Kotkapura, Punjab
Apr 12, 2022
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Internet Speed or Change of Modem

Address:New Green Enclave, Sikhan Wala Road Kotkapura, Distt. Faridkot

In context to the above, it is stated that i have an Fastway Netplus internet connection having customer ID:[protected]. Further i have to stated that i have and issue regarding speed of the internet. For this i already told about this to the customer care. Consequently, they advice me to change the Modem and connection to 5G. But i already paid the advance payments of six months for 5G connection. Then how your company provided me 4G connection....
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K
Kuljeeth singh
Apr 12, 2022
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Service denial by Abhishek

Address:ANMOL ENCLAVE

Spoke to Abhishek HO from Jalandhar [protected] wherein I was informed that there wouldn't be any bill until March 22. I have the call records which I shared with him where he clearly stated that there will be zero bill until March 22 and now he is demanding me to pay partial amount.

[protected] Netplus id...
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V
Varun Singla01
Apr 8, 2022
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Complaint against netplus Broadband

Team-

This is to give you a notice that someone else is using netplus broadband on my name.

First, Who sold it and why did he do that?

Secondly, Remove this account on an immediate basis.

I called [protected]. They do not understand the legal implications and urgency of the matter. They filed complaint multiple times but no outcome.

There is a girl speaking on the...
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S
Shrikant S
Mar 28, 2022
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Wifi recharge

Address:#880/B small flat dhanas Chandigarh

I reacharge my netplus wifi 589rs and money is deducted from my account and reacharge is not happen. Please refund my money...
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Bloody losers …. Bad service … bad in communication… took my money and not resolving my problem … and now not even disconnecting my connect...
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V
VIKRAM PHOTOGRAPHY
Mar 16, 2022
Mar 16, 2022
This thread was updated on Mar 16, 2022
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Downloading Speed very Poor

Address:2056 , top floor, pipliwala town , manimajra, chandigarh

Hi
My broadband No. is this[protected]
and I have new connection 14 March 2022
But the downloading speed is not working properly
the speed is downloading 100kbps to 400 kbps
why is the speed is very slow
pls check the speed and solve my problem
my plan is 599/-
and i have bought new plan 3535/- in six month

thanks

Surinder Singh
# 2056 top floorbr...
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L
Louzsyshot
Mar 16, 2022
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OTT problem and harassment

My ID is : [protected]

My Name is Amandeep Singh and I asked for 3 OTT apps which are complimentary with the INR 999 per month. I asked for this the day I switched to this plan.

I did not receive anything for 5 months and then I realised I should get what i paid for.
The first time I called the Customer service and they said it will be done by tomorrow.

Called in the second time and they...
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R
Royvk
from CHANDIGARH, Punjab
Mar 13, 2022
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Avoiding my request

I called netplus customer care service for more than 10 time just to get my prime videos subscription as it is included in my 200 Mbps plan. As my billing cycle is 12 to 12 Evey month(12th Feb to 12 March).I asked them 100 times to make sure I will get it and Every time netplus agent said I am creating ticket for you. You will get in on 12th March. However I also got call from there backend team on 11th March just to confirm that I need prime...
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K
kanganpuria95
Mar 12, 2022
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Poor service and stupid workers

Address:Sirsa

Local vendor
Meri customer id nhi de rha please help me
Or na hi meri call pick kr rha h
And mere document’s bhi uske pass h please help me...
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