Netplus Broadband Complaints & Reviews

I am a customer with this company since 4 months and overall experience with this company has been horrendous, very sorry to say. I have been facing frequent problems especially with your local vendor Mr Paramjit Singh who is not at all interested in dealing with customer problems. I had connection issues with my modem for which the executive took my modem on[protected] and my ticket was closed as they gave me assurance that the very same...

I don't want to use this wifi n why are you charging me I didn't use anything i didn't even switch on the router okhy soo deactivate my account...

Hi connections,
I NEED YOUR HELP!! PLEASE COMMENT FOR BEST REACH!! TAG Netplus Broadband
As I have bought the Netplus Broadband connection few months ago in my hometown. But after installing the Netplus Broadband I have faced lot of connection issues. The Broadband customer care never helped me to resolve the issue. This connection was installed by one of the network connection person in my area. He was charged 1000rs as a...

I have recharged netplus broadband with 589 rs. on on 9 feb 2022 at about 6 am today is 11 feb but still my account is inactive i've called customer care too they told i will get activate within 2 hours .there service is very pathetic.we are unable to do our work because of it try to resolve the problem asap otherwise we gona take another strict action its been 3 days ....

Worst customer care service ever. My WiFi router is not working since 5 days and they have not resolved this issue till yet. We are following up with them daily but they just write down the information and do nothing. Also, they block the contact number from which we make calls so that we are not able to connect again with them. My office work is suffering a lot due to this issue since Work from home is going on. We have made advance payment...

Hi,
This is to tell you regarding the issue I am facing from last 20 hours. I am not able to connect I have already connected on call 3 to 4 times but I have not received any solution. I lost 2 office days, was not able to work.
Please let me know how many more hours will it take.
I have already sent transaction ID also but no work has been done to my request.
I have attached my transaction snip also.
Kindly...

Internet is not working since 6PM 1st February, 2022. Local contact person mentioned it is blocked by the government. This seems to be false as government has made no comments of blocking Internet in Kurukshetra, Haryana.

Please help out by clarifying the current situation....

From past 2 days my internet is not working. I have tried so many times to get help from customer service department and they just say that the problem will be solved after sometime. But no actual help is being provided by the company....

I have recharged my netplus broadband with 589 but status is inactive I have called coustomer care but they don't do anything.i have suffered my online classes i have recharge my account at 5 pm 30 January 2022.please help me with this...

From past 2 days my internet is not working. I have tried so many times to get help from customer service department and they just say that the issue will be solved after sometime. But no actual help is being provided by the company....

For the past few days I am trying to call and install Netplus fiber and each time those guys give the same excuse that the box from where the internet wire will come is full and they cannot install the fiber at my home.
All my neighborhoods are using the same company internet and I want the same as I am working from home. I am ready to pay for the bill whatever it will come on a monthly basis. But the Netplus company is saying no...

I guess it's fun for you to making my account active then inactive at night.
It has been 4 days. And you are unable to update my Bill.
I have given you every thing you needed, Transaction reference number, screen shot of payment of your website everything. Still you are not able to update it.

I am very much frustrated now. I need a solution ASAP....

Speed issue I choose 200 Mbps but my speed running 80 mbps last 2 months I option 200 Mbps I pay 1180 pm but speed running 80 mbps...

If you want proper wifi network services, please don’t go for NetPlus. It is not only about the service they provide, but also about the rude behavior of the staff. When you will contact them for the connection, they will show you that they are the best. You will see this within some days of the connection. Today on 22nd January 2022, I contacted Mr. Ashu from Mubarakpur (local broadband service provider) and requested him the contact number...

I have been trying to reach the customer care number of Netplus Broadband :[protected] for past two weeks but it is unreachable.
I wish to deactivate my netplus broadband connection but since the customer care number is not working I am not able to put forward my request.
Customer Id : [protected]...

Dear sir,
We have installed wifi 07 dec 2021. But till date calling not started. I have a lot of time calling but no any response. So we have requested to you if within 24 hour not installed. You cut my connection or refund balance payment.
User id [protected]
Name shambhu prasad gaur

Regards
S. P. Gaur
[protected]...

Internet connection is unstable. It creates problems in my office work....

Hello i m very disappointed regrading their services i have installed my new connection and all the basic formalities i have completed and recharge is also done by yesterday till now i waiting. But the connection is still inactive. I called the customer care executive but they told me we can’t do anything you can call your local operator i called local operator too may time but they said you just wait this is not in our hand so i don’t...

I work late night and every i find network issue after 12:00…it just notifies no internet connection.....

I had made a payment of ₹471 on 7th January 2022 for my Netplus Account Id [protected]. The payment was successful and the Transaction Id is 8e2b7106f6fd. My Netplus account had not been activated even after the payment of bill. I asked them to Kindly do the needful as soon as possible and even mailed my complaint to [protected]@netplus.co.in but they responded by saying that my complaint could not be accepted because their mailbox had exceeded...