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New Mobile Care India Complaints & Reviews

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Last updated Dec 29, 2022
Complaints 39
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+91 11 4944 8803
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New Delhi District
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New Mobile Care India reviews & complaints page 2

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A
ajaytaqueila
from Bengaluru, Karnataka
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Going to be 2 month , my mobile is not back

Address:New Delhi, Delhi

Hi There was touch problem in my Micromax A250 Turbo, submitted on 28th Dec 2014 to Mobile Care for repair. But its going to be 2 month i have not seen my mobile and not got the concrete assurance and reply, when would i get my mobile. I think its enough amount of time and enough sense of patience u should require from a customer. My policy No.is 25670. I think its not a matter of repair of mobile, in fact its a matter of misplace of mobile...
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D
dev d2010
from New Delhi, Delhi
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complaint against mobile insurrance company

Address:New Delhi, Delhi

Respected Sir, I gave my phone LG OPTIMUS L5 E-615 with problem's "Sim slot problem ear speaker problem & charging problem" ON 2 DEC 2014 and then they return my phone on date 30 dec 2014 with extra problem "hand free jack problem" with resolving only one above mention problem(i.e SIM Slot problem) then i recall them and they finally came on 07 January 15 to collect my phone, & handed me the job sheet with address...
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M
mukesh.obra
from Delhi, Delhi
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Mobile care will not give my phone till yet.

Address:New Delhi, Delhi

Dear Sir / Madam I have submitted my mobile XOLO Q700 29 December 2014, and they don't have return back to me till & now is 3rd February 2014 . I daily call mobile care but they always give me new date. plz help me to bring my phone my card no. Is NMC -015117 Thanks Mukesh Kumar [protected]...
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S
sagar jitender
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Phone issue

Address:New Delhi, Delhi

Dear Sir,
I'm Sony experia mobile consumer And my phone was insured by Your Company ( new india mobile care pvt. ltd.)
But I was faced some issue in my phone on 2nd sep. 2014. at that time i was submit my phone in your company for the repair purpose, but still on 14 jan 2015 i did got my phone from your side, I'm really Frustrated by your service, And I'm Mailing You With lots of hope That You will take a strong...
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S
sarohas
from Karnal, Haryana
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Repairing of my phone

Address:New Delhi, Delhi

Dear Sir/madam, My card no is NMC -013004. I have sent my phone for repairing more than one and half month ago. Till now no one sent me any status of my phone. Please update the status when you will send my phone after repairing.? With Regards, Sunil Saroha [protected]...
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P
parveen kumar
from Delhi, Delhi
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Regarding xolo q800

Address:New Delhi, Delhi

i have sumbit my phone xolo q800 on 10.09.2014. but till date i have not return my phone back. i buy it 19.05.13 and on the same day i bought mobile care insurance i.e. NMC007540 worth Rs. 1000 when i took card shopkeeper told me your phone warranty incresed for more 01 year. means total warranty is 2 years from the date of purchase. I sumbit my phone on 10.09.14. after that i call[protected] they said to me your phone can not repaired....
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R
rohit.ent76
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

UNABLE TO RETURN MOBILE

Address:New Delhi, Delhi

Dear Sir, I have purchased phone from Smart Phones Store, Distt. Centre New Delhi on 29 Aug 2014 (copy enclosed) and purchased Cashless Protection Plan Vide Plan ID No. NMC 74261 dtd 29 Aug 2014. The Phone is submitted for repair on 20 Nov 2014 through the Smart Phones Store, Distt. Centre New Delhi. The Phone is still awaited and there is no response from any end. 2. Kindly show us a path else we have to go @ Consumer Court because...
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M
Manoj Meerwal
from Delhi, Delhi
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Micromax phone problem

Address:New Delhi, Delhi

I have purchased a new mobile phone micromax canvas clours 2 on 30.06.2014 from The Mobile Hub, G-16 Aggarwal City Plaza Magalum Place, Sector-3 Rohini Delhi-110085. My phone has not working properly due to its display. I want to repair my phone as soon as possible from with my insurance. It is requested to take necessary action in the matter, urgently....
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K
Kjaisw
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Delay in Receiving My Samsung S4 Mobile Sent for Repair

Address:New Delhi, Delhi

Hi, It's been a month now, my Samsung S4 was picked by Mobile Care for repair but haven't received my mobile yet from them. Every time when i call they people make me fool & keep on changing the delivery date. In fact don't tell the exact status my phone. Am just fed up and don't have trust at all in these kind of warranty service providers...For now could anyone please log my complaint against this company and take strong action so...
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V
vjd
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I haven't got my mobile back

I have made call to MOBILE CARE's customer care number many times, they provide worst service. Its being around one month I haven't got my mobile back . my cntact no is .[protected] verry very poor service my phn modle micromax a121 problem broken touch...
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K
kunaljoshi111
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

WORST service

Address:New Delhi, Delhi

I was to get my handset on 30th October 2014. Its 11th December and they still have not returned the handset. Since 30th October I call them approx 20 - 25 times a day. With great difficulty the call gets through and the ladies in the service centre tell us to wait for a day or two. I have no idea as to what it would take to get my handset back from New Mobile Care....
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A
ak27294
from Delhi, Delhi
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sony xperia c

Address:New Delhi, Delhi

worst mobile insurance company. i give my sony handset for repair on 8/08/2014. company executive said that my handset would be get repaired in 15 days. but till today 06/12/2014. my handset was not recieved yet. i call company many times but they give me false excuses....
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S
sanja55
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tuch problam

Address:New Delhi, Delhi

maine aapko mobile xolo 23/09/2014 ko diya tha aajkal karte karte tesra mahina bhi khatam hone wala hai.sarvices center se call aayi thi ki aapka phone thik ho chuka h.aur aap dene ko taiyaar nhi ho.kyo? na main aapke khilaaf Consumer court me case karu....
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R
ratan16
from Delhi, Delhi
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NMC-1002 non delivery of micromax P350 tab

Address:New Delhi, Delhi

My Handset was received by service boy on 27.july.2014. model no. P-350 Micromax Tablet. We have call many times to customer care but we are getting irresponsible way from customer centre. Last time we have talked to customer care on 02.Dec.2014 at 16:00 hrs. & customer care told us we will deliver within 10 days. But now at this time we are getting wait for only 10 days. Otherwise Consumer court will be our last option.....
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K
kunaljoshi111
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Issues with the service of New Mobile Care Insurance

Address:New Delhi, Delhi

New Mobile Care India is a mobile insurance company that provides insurance services of mobile phones against damage and theft. I had purchased a Samsung Galaxy phone along with the New Mobile Care insurance in June 2013. My phone was damaged and was to be given for repair around 19th September 2014. I had to call them multiple times and they finally sent the executive Mr Vimal to collect my phone on 10th October 2014. I was promised that...
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A
Aakarsh Jain
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No answer of my phone calls

Address:New Delhi, Delhi

my membership no. is 6843 for Htc mobile handset.My handset become blank screen since[protected] and I tried my best many times to co.contact nos, but failled to get answer and even also emailed many times.I request to concerened officer to please take the matter seriously and resolve the issue with appropriate action....
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K
kapil0826
from Saharsa, Bihar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Mobile insurance

Dear sir mene mobile care se rs.800 main insorence kavaya tha aaj73 days ho gya hai mera phone mobile care main submit kiye hue but abhi tak ino ne use thi nhi krvaya hai mene in ki compny ke pe retun complent bbhi kya but koi jvab nhi aya compny main phone nahi milta milta hai to har bar botye hai next week milega i need my phone back my NMC No. 10654 my mob. [protected] my name kapil mehta...
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G
Gagandeep Bedi
from Noida, Uttar Pradesh
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Handset not received despite of several commitments

Address:New Delhi, Delhi

Kind Attn. My Sony Handset Sony C-2194 was covered in an insurance from New Mobile care. On 28.05 the handset was blank so I called the customer care and register the complaint. Their executive came on 30.05 and picked handset (Sony C-2194) and inform that the mobile will be repaired in 15 Days and will be handed over to you by 15.06. and in case it will not be repaired in the given time frame then a alternative handset will be handed...
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H
Harish Mahara
Dec 29, 2022
This thread was updated on Dec 29, 2022
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Mobile repairing service is worst

Address:New Delhi, Delhi

I have made call to MOBILE CARE's customer care number many times, they provide worst service. Its being around one month I haven't got my mobile back. Every time when I make a call to customer care number they just give new dates but not my mobile repair back. I am sick of this service....
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