Nykaa.com Complaints & Reviews

I am receiving spam messages from nykaa daily. I have not registered for this. I even blocked it but still getting this kind of message from another number. Kindly resolve this....

I placed 2 orders as pink Friday sell is going on. Both of my orders got canceled and returned to the warehouse. If those orders were not deliverable to particular address then Insted canceling the order customer should get some notification
This is really very disappointing and irritating thing
I also made an contact with customer support and got response that something issue is with courier partners and they returned the products...

Dear sir/madam

I have booked on ladies watch thru nykaa app on 09/11 as per their tracking it was showing loast by the delivery company in their bhiwandi godown
I have send emails and then they tried to delivery me a wrong parcel
No one tried to reply and and I feel as if I am cheated by them

Sudarshan moily
Mob-[protected]
[protected]@yahoo.com...

I had returned my product nd it's been 27 days still the refund amount has not been creditted in my voucher. I have raised the complain multipek times and their customer care do not care to resolve the issue. Everytime they come up with some diff excuse ....

Hi I placed an order of 2 items with transaction I’d BIL*ONL*00053 and 3317 Rs got deducted today 14th November 2022 but order couldn’t be placed. Now whom to contact...

I am receiving a call since last 2 days saying that I got selected as a lucky winner and will receive product such as iPhone 12, Sony TV, Dell laptop etc. etc. They are asking to shop something of 5000 from nykaa website to availed the free gift. They are mentioning themselves as nykaa customer support team. They also have idea that recently what i have bought from nykaa. I know these re fraud calls and hence i dint responded to them but...

I ordered a pair of shoes (worth rs, 900) from Nykaa before Diwali (Order id NYK[protected]. They were delivered to be in good shape. But when worn on Diwali, the shoe broke within 10 minutes of wearing. I raised my concern to Nykaa. They responded with “As per our internal investigation, we have dispatched the products accurately. Thus, we will be unable to authorize any resolution with regard to this concern.” Please assist to...

I order Label Aishwaryrika
Jade's Touch Chikankari Short Kurta-Sharara Set rs 12200 on 14 oct 2022 from nykaa fashion i got this order after a month and they deliver me a duty pant. and after complaining continuously for 6 day they have not respond anything to me. i want my refund...

I ordered 12 items from the Nykaa and only 2 were delivered from the second shipment. This is the Order ID NYK[protected] My order was worth Rs. 3420. Order Placed on Saturday, 15th Oct 2022, and Received on Saturday, 22nd Oct 2022. by Delivery Partner EcomExpress with AWB Number [protected].

When I asked customer care they said ma'am we dispatched everything we don't know where your items went. I mean what the hell...

I placed an order on 28 October and received it on 29th October. Order no : NYK[protected] in which I ordered a pac x jovita brush set. But I didn't recieved it. It was missing in the parcel. The parcel was tampered on the outside the sealed tape was broken. It was literally deformed. When I asked the delivery boy why is it in this state he said ma'am it happened in shipments I don't know about it. I didn't recieved two items I only...

Hi
I have ordered a purple color suit. I want to return it due to the cloth quality I have received and the fit of the suit not matching as per the catalog. Sad to see how different the color of the dress is as well wrt the pictures uploaded on the Nykaa app. Customer support team is unable to resolve the issue. This is a horrible experience with Nykaa fashion. This was my first order with your online shopping app. The order amount...

Nyka delivered an item sized too big.i requested for a return and a refund(17 Oct, '22) however they have ignored the return pickup and refund even after I submitted pictures/images of the item despite several requests through web chats, grievance calls on 1800 number and e-mails. I've been asked to wait for 72 hours time and again everytime I enquired.
On looking up at the net, several customers have been duped of their refunds the...

I placed an order on 6th Oct 2022 which was supposed to reach me on 13th Oct, but i still have not received my Package on top of it i even contacted their support team to update me about the location of package or to cancel my order and refund my money to which they never replied, last update i got about my package was on 8th Oct. I also raised a Ticket on 17th which was closed on the same day all they did was send me the tracking it and...

My order worth 3k+ remains undelivered for over 3 weeks.
When I placed order delivery was promised in a week.
The item is stuck in the same city.

Nykaa won't refund my money neither deliver the products. They are scamming people...

I ordered 2 dresses for my daughter on nykaafashion on 20th September, they were supposed to be delivered in 3-5 days . We waited until 29th Sep but items weren’t delivered. So we canceled the order by calling customer care and asked for refund . It’s been 15 days they haven’t canceled the order and not processed the refund . Even customer care doesn’t have any information where the parcel is ? They are unable to track ....

I have placed a order on nykaa on 9th October which was supposed to be delivered on 13th oct and has not yet been delivered. I tried contacting customer support but they disconnect the call saying there is technical glitch everytime after waiting for 30 min...

My order no. is NYK[protected]. Payment have been done through Paytm. My items of awb #PP00373545 have been shipped through Dependo on 3rd October. It has been shown as delivery attempted however, no attempts were made. They did not come to my address and would just mark it as "failed delivery" as pleased. The delivery agency did not make a phone call either. And when I schedule for a delivery date, no attempts of delivery would occur....

I have been using Nykaa for the last many years and have always been delighted by both the products and the delivery. But on 29th Sep I had placed an order for 3 products Order ID NYK[protected] which was shipped the next day through ExpressBees and I could see in the tracking status that the package was not moving. Finally, without even trying to contact me they notified that I refused delivery and that the products were going back...

Hi Nykaa,

I ordered on 3rd October. According to your delivery date it was 8th October 2022 & now today is 9/10/2022 you people making excuses & are not ready to deliver my courier in time. Nykaa is fraud company and they are taking your money & not sending your courier on time....

Dear Team,

I need an urgent update for the below-ordered swimming costume as it is already more than 24 hours and I have not received any intimation regarding the order.

Order Number - NYK[protected]

I need this product asap as I have an event on the 9th of this month.

Regards,
Neetu Bisht...