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Policy Bazaar Complaints & Reviews

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Last updated Mar 27, 2024
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122001

Policy Bazaar reviews & complaints page 2

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N
Nitin Kamath
from Mumbai, Maharashtra
Oct 20, 2023
Oct 23, 2023
This thread was updated on Oct 23, 2023
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Car Sold out

I had a Digit Motor insurance policy on my Hyundai Verna car which was sold on 20 Sept 2023 and the same was informed on email dated 28 Sept to your office. I had requested that the same maybe updated in your database.

I had also the attached Purchase agreement and Delivery note.

I had requested not to renew the policy for this car under my name and I shall also not be accountable for the lapse of the said...
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J
jsj212
Oct 14, 2023
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Policybazaar spam calls

I am not interested to take any type of call from policybazaar.com. Agents call me again and again. Consider my privacy. I am getting several calls since last 3 days continuously. I already informed the agents not to call me again as i am not interested, but still, they are calling me again & again with different numbers. NEVER disturb me again.

Please stop the calls, Policy Bazar.

Mobile number registered with...
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J
jenish gyanani
Oct 11, 2023
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Wrong policy issued by policy bazaar payment not refunded

Address:AHMEDABAD

Dear Sir,

I had to take a health insurance policy for which I made an inquiry in the policy bazaar, against which I received a call from the policy bazaar company person. The company sales person sent me a brochure of TATA AIG MEDICARE PREMIER policy and I discussed my queries in it. Then I decided to buy the TATA AIG MEDICARE PREMIER policy. When I asked for a discount before making the payment, they told me that by applying...
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Address:Bhiwani

They issued the policy after all medical and taking all other documents and then asked for 1 year payment and then cancelled the policy without informing any reason. Customer support services are not responding and not providing solutions. Kindly look into this.
Worst customer service fraud company...
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S
shahi08
Sep 6, 2023
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Re refund for policy which is invalid

I purchased a travel insurance policy for my parents while I was overseas in Australia. Subsequently, I discovered that the policy was deemed invalid, as it could only be obtained prior to departing from India. I contacted PolicyBazaar.com to request a full refund of the premium amount I had paid, but they only refunded half of the amount, citing their internal policies. Despite engaging in multiple email exchanges and discussions, I have...
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R
RajasekaranMR
from Chennai, Tamil Nadu
Sep 4, 2023
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They cheating the customer with faking the start date police and reduced policy period

Start date of policy marked as before 4 month from current date and so we will loose 4 months for all policies...
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R
RajasekaranMR
from Chennai, Tamil Nadu
Sep 4, 2023
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Marked complaint as resolved without resolve

They resolved all the complaints mark resolved without resolve also in PB site also...
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R
RajasekaranMR
from Chennai, Tamil Nadu
Sep 4, 2023
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Reduced policy duration, not helped to resolve and finally cheated

Https://www.policybazaar.com/...
+2 photos
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Address:Hooghly, West Bengal

Dear Policy Bazar Team,

I hope this email finds you well. My name is Hemant Singh, and I am a resident of Hooghly, West Bengal. I am writing to express my deep concern and disappointment regarding a recent experience I had with one of your telemarketing executives, Mr. Amit. The incident occurred on August 24, 2023, at approximately 5:14 pm during a call that lasted for more than 24 minutes.

I believe in the...
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Address:Hooghly, West Bengal

Dear Policy Bazar Team,

My name is Hemant Singh, and I am a resident of Hooghly, West Bengal. I am writing to express my deep concern and disappointment regarding a recent experience I had with one of your telemarketing executives, Mr. Amit. The incident occurred on August 24, 2023, at approximately 5:14 pm during a call that lasted for more than 24 minutes.

I believe in the importance of maintaining a respectful...
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Address:B404, Ajmera Annex, Niladhri road

I bought one policy 3 years ago and now it is over.
now I do not want to renew it and they are calling me back to back.
I already told them I am not interested but they still call me 10000 times a day. i am getting mentally touched by them. Please help....
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M
Murali Krishna Kashuvojula
Aug 20, 2023
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Mental Harassment from last one month with no response and settlement

This was clearly a mental harassment by not providing resolution but days are passed away without any work causing great damage and loss to me and my family. Mental Harassment from last one month with no response and settlement. Yesterday night I have brought my Car TS 03 EN 4032 from the workshop paying the complete amount of Rs. 30, 878/- from my pocket after more than a month. I have received only the pure loss and damage from Policy bazaar....
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P
prasan1992
Aug 15, 2023
Oct 24, 2023
This thread was updated on Oct 24, 2023
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Senior health insurance policy rejected due to wrong data sent from PB to Insurance company

I purchased a Senior health insurance policy during Feb 2023 from Policybazaar. After receiving the policy, I could see that the data that was sent in the policy was not correct as what I entered.

1. Instead of Father & Mother, the policy was sent for Father-in-law & Mother-in-law
2. PED which was asked while selecting the policy was given as 'Yes' and selected 'Diabetes' in it. The policy rate was changed accordingly...
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Ref. ID: PB57909058

every time they apologise.
last suman BPW39692 told me it is resolved and plocy papers would come in a day (this was on 7th aug) !!!

i am chasing for the polocy for last 1 month !

would never get any policy done onwards from policy bazaar after this disgusting experience.

Mobile - [protected]...
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C
ChandanMalhotra
Aug 4, 2023
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Harassments by Policy Bazaar Agent

I am being harassed by Policy bazar, which is using its agents to continuously call people and asking them to answer their calls even when explain them that I am not interested.

They have been calling me continuously and harassing me.

When I confronted with the agent on why are they continuously calling me when I do not want to talk then they say that you have to talk as you have search our site for policies.br...
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R
Rosemary Stroud
Aug 4, 2023
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Refusal to pay a claim and ignoring my queries

Pratha Alok, Vidit Sharma, Sandeep Kunar, Arshad Hasan Khan. All of these people have continually either ignored me, flobbed me off, not replied. I have attempted to claim on an international Cargo Insurance which, with Teliance Marine Cargo who were authorised by Harsha Relocations. This was dutifully paid. My main contact was Vidit Sharma who I had to chase most of the time and had ignored me. I'm appalled and disgusted at the behaviour...
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K
Kuruva veera
from Chennai, Tamil Nadu
Aug 1, 2023
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Policy refund amount issue

Hi Team,
This is regarding about my term insurance refund amount issue related, and I'm veeranna kuruva.

I have purchased term insurance in policy Bazaar on 16/06/2023 and I have completed video and physical medical on 17/06/2023 and 23/06/2023.
After completed my second medical they didn't informed any information about my policy status, I have called and mail many times but I didn't received...
+3 photos
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M
Manik6284
Jul 30, 2023
Aug 1, 2023
This thread was updated on Aug 1, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Policybazaar Refusing to Delete Account

I Manik wants to discontinue using my mobile number which is linked to PolicyBazaar Account as well.

I have asked PolicyBazaar to permanently erase my account from their database but they are not doing it.

I request Consumer Complaints to intervene & ask PolicyBazaar to permanently delete my account.

Manik
[protected]
[protected]@gmail.com...
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A
akalshekar
Jul 27, 2023
Aug 1, 2023
This thread was updated on Aug 1, 2023
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Without my consent loan sanctioned and credited

Website:www.policybazaar.com/?pb_source=google_brand&pb_medium=ppc&pb_term=Policy%20bazaar&pb_campaign=Policy_Bazaar00Brand&gad=1&gclid=CjwKCAjwq4imBhBQEiwA9Nx1BpGB8uvJ5TEgYHsWweLM71VmkRi_x1llj2fyiDTa

My loan requirement was of 6L with following conditions:- 2 years tenure, 11% rate of interest.

Policy bazaar employee Ankita Gupta somehow by asking me different documents and otps that I receive on my phone approves the loan without my consent with paysense for 5L, 4 years tenure, rate of interest 18% per annum and then forces me to take 1L from Bajaj.

I was totally shocked to see paysense crediting amount...
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C
chinnachammy balasubramanian
from Chennai, Tamil Nadu
Jul 27, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Old policy delivered in place of new policy after successful payment

Address:Chennai

I have renewed my 2 wheeler insurance (TN12-T-1584) on 14th July 2023.
On suceesful payment for policy renewal I got the old policy delivered IPO the new renewed policy with one Year extended validity.
The same was communicated over phone as well as through email.
No update received received yet where I need that renewed policy immediately as the old policy validity is expired.
Over a period there are more calls...
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