PVR Cinemas Complaints & Reviews

I booked 1 ticket from the PVR app and paid via cred. The transaction was successful but tickets are not booked. It is very disappointing and frustrating. Total amount of Rs. 744.18 was deducted from my account.
Incident date: 19th May 2023...

I requested to take my order but they haven’t took it serious...

No response from pvr side..
Irresponsible industries
Staffs
My refund amount 500 till now didn't get any update from company side...

I was promised to get privilege points for 2 movies..but didn't update yet.....

I booked 2 movies in past ..but did not receive privilege points ..but it says it will be granted but it is not updated also.. for 3 months...

Bad thing abt PVR cinemas..I’m not receiving PVR privilege points for 3 bookings through PVR app I didn’t receive points please help me out with situation . Give my points ..In fact it’s not even updating PVR privilege points …I hope this gets solved...

I went to PVR Cinemas in Vegas Mall Dwarka, New Delhi yesterday night and handed over my bag to the attendant managing their luggage section.
When I came back home and opened my laptop, the whole screen is broken. It has big crack and other small breakages in the screen.
I can confidently say it’s their fault because I was working on my laptop 5 mins before handing over the bag and it was perfect then.
And later when...

I had booked a recliner for the movie, Evil Dead Rise on 17th May 2023, 6:15 PM

In AUDI 3 of Kumar Pacific Mall PVR, Pune

The Recliners were very dirty and didn't give me a good experience, as a regular customer for the PVR i don't like this experience i haven't faced an issue like this before and i hope you work on this and i don't face this again

I would like to be compensated for my bad experience...

I went to watch Chhatrapati at PVR, Gaur City Mall (16th May - Afternoon Show). It's PVR so I assumed that I would have a decent experience but here's what happened I got my tickets, I went into the cinema hall and I saw 4-5 young men just shouting unnecessarily, I didn't say anything because the show wasn't started and I thought that those people would come to their senses and stop but they didn't. Matter of fact is that they just kept going...

PVR Cinemas,

On 15th May, 2023, at 10:55 am, we looked for "The Kerala story" ticket online and found out that cost was 170/- plus 28/- tax for per ticket.
But then we decided to go and purchase ticket from the window itself as multiplex was just next door to our house.
So after going to the window, the person told us that the cost from window will be 220/- plus additional 25/- tax which is total 245/- and...

Dear ADIL SAIFUDEEN, Your PVR tickets with Booking ID CAVA[protected] now stand cancelled. Refund amount 900.00 will be processed in 7 working days.
Please refer to the message above received on 21/04/2023
I have not received any refund till date it’s past 20 days...

Recently I visited PVR cinemas at forum Galleria, on 12th may, 2023 night, to watch a movie in screen 1. After entering few people entered, and started saying abusive words regarding the private parts of females and molestation etc. When i complained about this to the manager, he started shouting at us only . Saying that he has already told them to shut up. He can't push them out as they have paid the money. And moreover he has not invited...

We visited the PVR, Orion Mall at Bengaluru on May 12, 2023 for the movie "The Kerala Story" which was scheduled at 7:15pm. Upon entering the movie hall (AUDI 5), we observed that the AC was not functioning in the hall. Upon complaining various times to the PVR authorities, no action was taken. However, Raghu M S - Service Specialist told us that it will be taken care of. But it was never attended. The movie ended but still there was no response....

Cinema halls in Uttar Pradesh have not following Government notification of declaring movie "The Kerala story" tax free they are charging the higher amount from viewers...

On 11 may we booked the 3 tickets for the kerala story aof night show 11;30 pm in delhi saket south delhi anupam pvr we watched the movie till interval it was so smooth we tried to go out between the interval time to smoke one of the senior Mr navjot was saying i[censored] go this is against the rules and regulation we will call the police then we respected that and got on our seats then after ending the movie we exicted from the exit gate and approached...

I booked two tickets in PVR app via upi the transaction was successfull but the tickets are not booked by PVR App, it’s completely disappointing and the refund amount is not credited to my bank account.. unwed my refund amount as soon as possible.

Attached payment reference number...

We and my friends planed to watch a movie in pvr saket cinema and then after interval we tried to go out for smoking but they didn’t allow us because of there rules and regulations and we respected that and came to our desired seats and after completing the movie we got exited and then we approached towards the main gate and I saw a pvr staff smoking outside and I have the video also and then we got entered and then we told them to call...

During intermission of the kerala stroy movie i went to the food corner in pvr
I ordered medim sized popcorn bag
For 410 rupee then i gave him my contact number and he asked for payment
I gave him a 500 rupee note
Then he asked me for a change of 10 rupees
Just before me other man gave him 10 rupees notes for their order
I saw him keeping the notes in the cash box
Then he arrogantly returned...

I lost my wallet in audi 5 (L7 to L11 ) seat number at Pvr VR mall, annanagar, chennai. It was brown in colour with three debit cards and one credit card. I had my driving ng lisencecard in there and 1000 approx cash. Its medium brown colour wallet. While intermission i was just moving around and went to the food court as well.

Below are the show details:
Movie: Guardians of the galaxy 3
Date: 11.05.2023
Time:7...

I have booked two tickets for PS2 movie in pvr cinemas in Express Avenue Chennai on 11th may at 10.52pm. Money debited from account but movie ticket is not booked. I need refund amount of 387....