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PVR Cinemas Complaints & Reviews

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Last updated Apr 22, 2024
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PVR Cinemas reviews & complaints page 11

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L
Lovishbatheja
May 10, 2023
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Served meat to a pure vegetarian

A serious matter of concern with PVR Director's Cut Gurgaon. They had the audacity to serve a meat Pizza to me when I ordered a pure veg pizza. Being a pure vegetarian I am traumatized and seek help from you...
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C
CallmeSk
May 10, 2023
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4dx effects not turned on for 1 hour.

Address:PVR, BHARTIYA CITY MALL, BENGALURU
Website:www.pvrcinemas.com

Hi. We booked tickets for Guardians of the galaxy Vol 3 movie in 4DX-3D via paytm movie for PVR BHARTIYA CITY MALL, BENGALURU dated today (10th May, 2023 11:45AM). For almost 1 hour there was no 4DX effects turned on like chair motion, scents etc effects. Only the screen, sound and ac were working well. one member from hall complain, then they turned on the 4DX Effects. Just Wanted to investigate what went wrong. If it happens more frequent...
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S
Sana2895
from Bengaluru, Karnataka
May 9, 2023
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Loss of Item

Address:PVR, Vega City Mall, Bangalore

Loss of thermal water bottle at PVR, Vega City Mall, Bangalore.
Movie Details:
Screen : 9
Movie time : 10:20pm
Date : 08/05/2023
Bottle details : White with Company name and logo!!...
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I was asked to purchase the Rs. 150 food voucher with every ticket that I was purchasing. I was denied any seats without this food voucher purchase.

The incident happened at Phoenix Mall in Bareilly, UP. Please take strict action against the concerned party....
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M
Madhu sri Sunkari
May 8, 2023
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Ear buds

Address:PVR Cinemas, Nexus mall, KPHB, Hyderabad, Telangana
Website:www.pvrcinemas.com

I have lost OnePlus buds z2 earbuds in PVR nexus mall Hyderabad in the movie Ugram at 10:25pm show last night i.e., 7th may 2023- Screen 2. I request the management to resolve the issue asap, they were so much important to me....
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I was quite disappointed and frustrated about parking fee at PVR mall Velachery by the lease company representative. They are charging 40rs per hr. Didn't gave the correct balance in return. Useless people deputed by the company. Also cost of snacks too high. Try to reduce that rather kind of loot ....
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K
KartikSohal2468
from Una, Gujarat
May 7, 2023
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Didnt get refund yet

Address:V.P.O. Badhera Teh. Haroli Distt. (UNA)H.P. 177209

I booked my ticket on 22 april 2023 for rs 800 and my ticket didnt booked because of time out happened and payment was done via googlepay . employee at counter said. money will be refunded within 4-5 days... but today, 12 days i still didnt get any refund and tried to connect with them many times on the number they given me for update. i am really disappointed and chasing them everyday but disnt get any response from them . please help me...
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A
Ashutosh birje
from mumbai, Maharashtra
May 7, 2023
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Regarding contest

Address:pvr palladium mall,lower parel
Website:www.pvrcinemas.com

Few days ago pvr announced contest on Instagram for the guardians of the galaxy 3 winner will get early screening ticket they said I've won and they texted me for the same and just before reaching the venue they texted me that screening has been cancelled, and instead they offered me a 300 rs voucher for compensation... 300 rs voucher instead of a screening ticket ? leaving that aside when reached the venue not a single pvr authority took...
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Eaganthala
from Coimbatore, Tamil Nadu
May 7, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money deducted but didn't receive ticket confirmed

Address:PVR limited, Noida, Delhi NCR

I booked 2 tickets from the Pvr website for movie PS-2 and paid via debit card the transaction was successful but I didn't received the ticket. Its completely disappointing and refund amount is not credited to the bank account. I spoke to pvr customer care they said amount has been refunded but it is not reflected to my bank account.
I paid Rs 433.48/- with included conv. fee and GST as well.

My address: LIC colony,...
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J
Jessica tamang
May 6, 2023
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Misbehave n forcely given the combo pack

Dear Patron, your ticket has been generated for KISI KA BHAI KISI KI JAAN (HINDI) (U/A) on Saturday, 16:00 (24 Hours Format), at POS:PVR SAHARA MALL GURGAON, HR (AUDI -Screen 2), 2 Seat(s): CLASSIC - J6, J7. Total Amount-Rs 514.1, Transaction ID: 6589387. Please click on the below link to get your e-invoice. Just show this QR Code at the cinema entrance - https://cutt.ly/96q0rz5 Please note that you cannot pickup physical tickets with this...
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T
Toamza
May 5, 2023
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Physical Damage

We have suffered physical pain in the horror house of pvr. You have the right to scare but not to hurt...
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L
lucifer1441
May 5, 2023
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Tickets prices are highly even for normal tickets

Ticket prices for normal tickets have to be limited to 200 max but even for the normal seats the prices are like 300+ 400+
The Karnataka government has clearly stated that the prices for normal tickets should be 200 and not more than that unless it’s a gold or any other seat like recliner...
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M
maya_mishra_jeeni
from Delhi, Delhi
May 5, 2023
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Refund of Rs. 3425

I have booked movie ticket Tu Jhoothi Main Makkaar (U/A) on Sat 8 Apr, 2023 PVR Directors cut Ambience Mall. Booking ID is WGN6W5G. Once I have reached Ambience Mall Gurugram, they told us it is for PVR Ambience Delhi. Crew has suggested us to purchase new ticket and the amount will be reimbursed within 7 to 8 days. They took screenshot from my mobile for booking ID and circulated in some group for refund. We have purchased new ticket and...
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P
P lohith
from Mysore, Karnataka
May 5, 2023
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Lost my silver bracelet in movie

Address:PVR nexus center city , mysore , Karnataka

Hi myself lohith I’m residence of mysuru Karnataka. I forgot my silver bracelet while watching movie it was the last show which I went . When I came back and asked them thy said to check once again inside the cinema hall but couldn’t find it I asked again but no use . I had so my memories filled with it . Loosing something I love really hurts and the workers there have took it while cleaning but no one is accepting it because I clearly...
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I have tried booking tickets on 5/05/0/23 guardian of galaxy 3 for 2 people in guwahati PVR city center . But my money got deducted from my account but no ticket were given instead of that it says bad transaction . My 615.52 money got deducted while paying through paytm wallet from my account .plzz refund my money i want to book my ticket as soon as possible...
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K
Khannaya lal
May 4, 2023
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Suffocation - AC CLOSED

Hello Sir,

I booked ticket for 4th may 2023 show timings are 11.20AM at Punjagutta Central (pvr cinemas) and after entering the hall almost more than one hour finished vlbut AC they did not turned and literally I was feeling suffocation and horrible smell is coming from seats. Is this a level of PVR CINEMAS creating problem and panic situation for viewers who come to see movies. Please take an appropriate action it's a request.br...
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A
Anihasp
May 3, 2023
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About Service...

1. I have booked the 3 tickets of the movie Maharashtra Shahir at PVR Cinema, City Centre Mall, Nashik, Maharashtra on 3rd May 2023 at 7:03 pm.
2. I have asked the tickets for the 8pm show of the same day ( 3rd May)
3. While confirming the tickets the booking counter person Mr Ejaj Shaikh didn't announce/ confirm show timings.
4. When we have reached cinema hall, that time it was found that we got the tickets for the...
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Address:PVR cinemas nexus mall mysore

Dear Sir/Madam,

I am writing this letter to express my deep disappointment with the facilities provided at PVR Cinemas in nexus mall Mysore. Recently, I visited your cinema hall to watch a movie with my friend who is physically handicapped. To my dismay, I noticed that there were no ramps provided for the disabled people at the entrance of the cinema hall.

As a person who cares for the rights of disabled people,...
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C
Chiranthan Ramesh
May 1, 2023
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Volume dangerously loud

PVR cinemas, GT World Mall, Bangalore
Volume so loud that it is hurting ears, it's dangerously high for kids, elders
Complained to manager with no action for the full length of the movie
Time: 5:25pm, 1st May, 2023
Screen 5
Movie: Raghavendra Stores(Kannada)
Please take immediate action...
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Address:Pvr skywalk, chennai, aminjikarai

Pvr skywalk, audi 2, absolutely no ac inside since the beginning of the movie, date April 30, 12.30 show, seats k 10, 11, 12, 13, 14, I went and informed a security guy outside with pvr uniform, they said they will inform, but nothing has changed.

I know with the amour of monoply in theatre business you can very well choose to ignore this, still sending this complaint with some hope.

Else today it's one person...
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