Relaxo Footwear Complaints & Reviews

Recently I purchased Sparx footwear vide invoice no 02324R[protected] on 10Jun from Surendra nagar Lucknow outlet,
However it's outer anti skid base sole of one leg has detached and fluttering while walking within a span of one week
Kindly look into quality issue of the product and act accordingly.
Thankyou,

Pankaj Singh
Cont no [protected]
Lucknow
Invoice no 02324R[protected] drd 10jun...

Have been customer of Relaxo footwear since last few years however experience this time was pathetic.

Product which i have bought got damaged couple of months back and that too when it was not wore just at couple of instances.

Not expected such pathetic experience from a renowned brand....

I order footwear from Relaxo Footwear Official Website. i order Casual Shles for men SM 737 footwear from which i made a return request 30 days ago from today, my product picked up next day but still not received refund.
My order Number : [protected]
Order Date : 01 april 2023
Order Received : 06 April 2023
Return Request : 08 April 2023

I talked approximate 10 times on Relaxo Footwear Customer Care...

Sir I have ordered a pair of shoes from relaxo footwear online with order no. [protected] and i have returned it as well and it has been received back to the store also This all happened in first of Feb but i have not received the refund yet
I have been trying to contact the help desk by call by mails but no positive response from the company.
Sir please it's a matter of concern of the company goodwill and peoples faith in...

I order footwear from Relaxo Footwear Official Website. i order two footwear from which i made a return request 20 days ago from today, my product picked up next day but still not received refund.
My order Number : [protected]
Order Date : 02 april 2023
Order Received : 08 April 2023
Return Request : 08 April 2023

I talked approximate 10 times on Relaxo Footwear Customer Care nd mailed also but they...

Today I went to Relaxo Showroom Rajajipuram Lucknow where I liked a footwear whose marked price ie MRP was Rs 219 when I paid by card at the counter they deducted ₹ 274 instead of ₹ 219 then I complained about it to the billing counter man, he started misbehaving with me and my mother and started scolding by saying that there will be a problem with the new goods and it is your fault, we don't know, now the bill has been deducted.Now nothing...

Today I went to Relaxo Showroom Rajajipuram Lucknow where I liked a footwear whose marked price ie MRP was Rs 219 when I paid by card at the counter they deducted ₹ 274 instead of ₹ 219 then I complained about it to the billing counter man, he started misbehaving with me and my mother and started scolding by saying that there will be a problem with the new goods and it is your fault, we don't know, now the bill has been deducted.Now nothing...

[protected]
[protected]
1. This Slipper is not comfortable
2. My toes was injured due to this slipper
3. its to hard
4. in rain this slipper are very poor condition
request a refund...

Dear Team

I have purchased one pair of black shoes from an exclusive relaxo store at kapurthala for Rs.749.40/- dated 12.02.2023. The manager of the store did not give the bill for the purchase & said that you will receive a message for this purchase on your mobile phone but it didn't come. Anyhow, invoice was not important to me as I & my family are regular customers of Relaxo footwear & satisfied as well till last week, but...

Dear Sir I have purchased one Boston Comfort shoes on 17.12.2022 from H54F Bank Street Munirka New Delhi for Rs 1600/-from HDFC Credit Card. When I visited the showroom on 17.12.2022 & tried the shoes it was little bit tight and seller told me that it will become comfortable after using 3-4 times but after using 3-4 times the problem still persists then I visited the showroom today on 22.01.2023 but the representative of showroom refused...

I purchased my sleeper in relaxo store and there sole is too weak. so kindly give me a guinine piece of sleeper .
thank you...

Hello Team Relaxo, This is my
bill number 02223R[protected].
I purchased 1 footwear from Bathinda Relaxo(Hanuman chowk) on 27th sep. Wore it hardly thrice it is starting tearing and peeling off.
I want the new pair replacement.

Thanks
Unsatisfied customer...

Bought men's footwear which is defective. Have called Relaxo customer care all through 14-Nov for hours and no response. No response to emails. Want refund or exchange, not silence. Utterly unacceptable behavior and indifference by Relaxo. Bill number available....

We are a Valued Customer of Relaxo Footwear for past 7-8 years.

This shop is in Main Market Kapurthala. Company's own retail outlet.

Today morning; Relaxo Retail Manager misbehaved with me when we visited to get a footwear replaced.

The point was that we purchased a footwear on 29th October Afternoon and we were told about the replacement period is 7 days. We could not go on / before seven day...

I had ordered Sparx sandal on 27th September 2022 when I received it there was manufacturing defect and also I don't like quality of product so I placed return request in same day I received product and it returned back to relaxo footwear office on 13.10.2022 but till date I haven't Received any refund for that .I already mailed to relaxo footwear thrice but didn't get any reply and also had multiple conversations with customer care representative...

I bought a pair of shoes branding with "BOSTON" on date 23 October, 2022 from RELAXO store in Urban Estate, HISAR of MRP 1399. You can look up my purchase record(Invoice No : 02223R[protected] and Bill No. is 02223R[protected] in your system. But the product was of VERY POOR quality. I wear it for two times only. The shoes was tore from the few places inside the shoes. But from BRAND, this was not expected. This was not a symbol of good brand....

Dear Sir / Madam,

I am writing to you to raise an issue about: shoes

I have purchased a Relaxo shoes from your outlet atShop no 514/5 Doodhwali gali Mehrauli New Delhi-110030 few month ago. After few days o[censored]se its upper portion is destroyed or kind of melted, shoes only twice or thrice time used and also shoes avoid to water or liquid. I contacted the shop but they denied replacement or repair as well.br...

Very poor quality don't by Relaxo shoes very pathetic service, missguide to customer if you buy the product you are wasting your money and also time....

I, Manika jain returned an order from relaxo footwear in August 2022 due to inferior quality of the footwear. I have not received my refund even after multiple calls and emails to their customer service .
Order id[protected]
Refund amount ₹999
Name - Manika Jain...

I have purchased a pair of shoes for my daughter 1.5 yrs old online from relaxo footwear on 27.09.2022 and the order id is C03316602 and it was shipped by courier name shadowfax and AWB no is SF86433502KR. And the date of delivery was 03.10.2022. However the product is not delivered till date and when the product is being tracked, every day the delivery date is being updated as next date. And there is no point of contact given where we can...