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Renault Complaints & Reviews

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Last updated Nov 29, 2023
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Renault reviews & complaints page 2

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N
neetiniti
Jun 3, 2023
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Service Center Okhla Delhi

Address:Renault Service Center, B-25, Pocket B, Okhla Phase I, Okhla Industrial Estate, New Delhi, Delhi 110020

Pathetic place to go to. Mgr is not interested in fixing the problem but finding an excuse for the delay. I informed the problem while booking an appointment 2 days ago, reminder 1 day prior to appointment & stated the issue multiple times while getting the job card prepared to all possible service advisor still they didn’t pay attention. Wasted whole day for the work which could easily be completed in 2-3 hours maximum. On top it instead...
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J
Junxbev07
from Delhi, Delhi
May 28, 2023
May 30, 2023
This thread was updated on May 30, 2023
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Duster Diesel 110 ps 4WD

Address:Janakpuri service centre new delhi

I have a Renault Duster model 2016 which is not under warranty. Yesterday two warning lights came on together and remained on. These were the red colour sine wave and the orange colour ESC.

These two warning lights had come on earlier also and both the times a fuel injector had to be changed. Each fuel injector change costs around Rs 27000 to 30000. That time also I had raised the issue of poor design or a fauly component...
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T
Truthneverfails
from Hyderabad, Telangana
May 16, 2023
May 19, 2023
This thread was updated on May 19, 2023
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KWID 2016 RXT Accelerator Pedal replaced 3 times in 6 years but still problem

Address:030, Brick Field Shelters, Bangalore

I have replaced KWID 2016 RXT Accelerator Pedal 3 times in 6 years, now KWID is 37000 KMS.

Since this is a manufacturing related concern, Please help me in getting Accelerator Pedal under warranty....
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K
kanakmaaya
from Thanjavur, Tamil Nadu
May 3, 2023
May 5, 2023
This thread was updated on May 5, 2023
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Poor Customer Service for on road assistance

Address:Renault, Thanjavur
Website:www.renault.co.in/renault-service/renault-assist.html

Our Renault KWID stopped with error code in dashboard and wasn't starting. Got towed by on road assistance team and was taken to the nearest service center in Thanjavur on April 22nd 2023.
We were told that vehicle will be ready within a week, but no proper updates and we are having to call each time and they keep saying today/tomorrow without any proper reason given.
Please get the issue resolved on priority to avoid spoiling...
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C
from Nellore, Andhra Pradesh
Apr 29, 2023
May 3, 2023
This thread was updated on May 3, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Registration not yet completed

Address:Kakuturu village, Venkatachalam mandal, spsr Nellore district, Andhra Pradesh State

I'm purchased Renault Triber RXZ MT BS 6.2 on[protected]. But till now Registration not yet completed . They are not Giving proper information about Registration....
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C
cdmeshwar
from Chennai, Tamil Nadu
Apr 28, 2023
May 12, 2023
This thread was updated on May 12, 2023
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Jerky movements in Renault Triber RXZ when the fuel level in the tank is 2 points or less

Own a Renault Triber RXZ Manual Transmission, purchased in March 2020. as of today done about 24 K Kms. I am prompt in servicing my vehicle. For the past 3 months I have been facing jerking issues in my vehicle if the fuel level in the tank is less than or equal to 2 points. In the jerking phase, the vehicle fails to respond to gear change / accelerator push and vehicle moves few inches with jerky movements. Recently on a long distance trip,...
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P
pratik2605
from Ahmedabad, Gujarat
Apr 27, 2023
Apr 29, 2023
This thread was updated on Apr 29, 2023
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Renault Kwid AMT Issues

Address:Near Dev Kutir Bungalows, Opp Bopal Brts Bus Stop, Ahmedabad

I just did my service before few weeks from Renault Service Centre (Parklane Auto Pvt Ltd ) in Bopal, Ahmedabad.
On 8th April and they said everything was perfectly fine and on 26th April my car stopped in middle of the road when contacted Renault they said the fuse and sensors and its wiring is not working and he replaced those things and the car again broke down in few hours speaking to Renault again they said now the issue is in...
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S
sbnagar86
from Ahmedabad, Gujarat
Apr 26, 2023
Apr 29, 2023
This thread was updated on Apr 29, 2023
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Clutch motor issue

Address:Ahmedabad

I bought used car 2017 model which crossed more then 55000 milege in last October and after that i run hardly for[protected] kms and i kept the car in parking for 2 weeks due to my travel was out of city and when I returned i found car is not starting and i had to towed it to Renault service station and then they told issue with clutch motor and asking for 21000 inr, kindly let me know how the clutch motor get issue when the car was parked...
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A
Abhinand Tc
from Kannur, Kerala
Apr 19, 2023
Apr 24, 2023
This thread was updated on Apr 24, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Kiger manual clutch plate issue and money loss

Address:Kannur

Dear Sir/Madam,

I am writing to lodge a complaint regarding my car (Renault KIGER, 2022) Which has less than 7000km and purchased on 16th September 2022.

On April 16th Night, my car broke down in the middle of the night while I was driving home from family outing leaving us stranded and embarrassed on the side of the road. We were also worried about out safety as the Car broke down in an isolated Strech of...
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E
Ehsaas Srivastava
Apr 13, 2023
Apr 16, 2023
This thread was updated on Apr 16, 2023
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Regarding gear shift in automatic

Hi, this is regarding the gear shift in my kwid amt, whenever i am shifting the gear to D or R it says to put on N and it starts beeping.
Kindly assist....
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I
i_m_askek
from Pune, Maharashtra
Apr 12, 2023
Apr 26, 2023
This thread was updated on Apr 26, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Flywheel Clutch plate shudder issue in Duster AMT

Hello Sir/Madam,

I have a Duster AMT 2017 model,

The vehicle started having Vibration in clutch plate and flywheel at around 32000km after around 3+ years of purchase. I was offered a free replacement of clutch plate and flywheel under extended warranty scheme for free of cost by PPS Motors Wagholi, Pune.

Now in 2023 my vehicle has done around 65000 km and the same problem has reoccurred. PPS...
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G
Gaurav_N79
Apr 11, 2023
Apr 22, 2023
This thread was updated on Apr 22, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Air Conditioning for Renault Kiger not working.

Address:Delhi

Dear Renault team,

Having shifted from the trustworthy Maruti Suzuki brand to the Renault brand, I have bought a Kiger car (top model manual) in March 2021.
During the initial months, the vehicle was amazing and the Air Conditioned was perfect even in hot summers in Delhi .
I sent my vehicle for first service to Renault Okhla service center No B25, Phase 1, Okhla Industrial Area, New Delhi, Delhi 110020, when...
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M
MOHAN SINGH Sikarwar
from Bharatpur, Rajasthan
Mar 31, 2023
Apr 4, 2023
This thread was updated on Apr 4, 2023
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Asesris gift voucher rs.5k

Address:Bharatpur

Dear sir/mam I have purchased a new car renolt kiger rxz AMT last year purchase date 18/04/2022 company dealer saying I am give 5000 Asesris gift voucher, but dealer is not provide asesris gift voucher 5 till now .
I am complain company Selse General manager mr. Varun kumar Gaziyabad office & Avadhesh Thakur Renolt Bulandshahr Branch.
Or 4 Time complain customer care no [protected] but not resolve my problem last car purchase...
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D
Drgokul Raaj
from Bengaluru, Karnataka
Mar 19, 2023
Mar 21, 2023
This thread was updated on Mar 21, 2023
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Poor service and petrol bottle inside my car in service center

Address:[email protected]

Myself Kannan and i gave my vehicle for repair as it got breakdown in chennai, Guduvancherry . They have kept my vehicle with them for more than 7 and the way they kept my vehicle was totally unprofessional. I visited my vehicle on[protected] and i found a bottle filled with petrol and i got shocked. The service centre people claiming that they used petrol for cleaning but the door was closed and petrol bottle was inside the car in hot sun....
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S
Santosh dhameliya
from Surat, Gujarat
Mar 13, 2023
Mar 15, 2023
This thread was updated on Mar 15, 2023
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Technical issues

Address:Surat, gujarat

Car engine doesn't start some time and door lock not open after long drive....
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V
Vaijinath Biradar
Mar 8, 2023
Mar 10, 2023
This thread was updated on Mar 10, 2023
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Failure of petrol based fuel pump

I got my vehicle(Renault triber RXT MT) (MH01EF3389)delivered on 26th Feb 2023. We took it out for 600km stretch, it broke down at 861km, just after 7 days of purchase. Apparently, the problems seems to be with faulty fuel pump.

Very dissatisfied with this ### up purchase. I hope these sort of problems won't repeat. if they do, all he'll will break loose.

Every social media platform will have negative reviews...
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M
Machindra Patil
from PALGHAR, Maharashtra
Mar 6, 2023
Mar 7, 2023
This thread was updated on Mar 7, 2023
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6 months delayed for car service

Address:Vasai renaut service station near mumbai

We have send our new Renault kwid amt to Vasai Renault car service station on 5th September 2022 for minor damage.but till date vehicle not received nor getting response from Renault customer service.
Vehicle no.MH48 CC 9780
Purchase date -17 July 2022
After repeated reminders also Renault team not responding it's a really shameful to Renault team....
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S
Satheesh_Elangovan
Feb 21, 2023
Feb 26, 2023
This thread was updated on Feb 26, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Diesel Fuel pump failure

I own a Renault Duster AMT 110 PS 2016 model. At the start of this month I faced issue while driving the car, several times it got shut off and somehow I managed to reach Renault Service centre - Chennai OMR.

The service person analysed the issue for 3 days (Feb 4 - Feb 8) and found that there is an issue with the high pressure diesel pump. Then I asked them to get a quote for calibrating the old one and again it took another...
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M
Mandar8151
from Pune, Maharashtra
Feb 19, 2023
Feb 21, 2023
This thread was updated on Feb 21, 2023
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Defective AMT Duster Clutch

I own the same Duster AMT model 2019 and facing juddering problem as Ropak Shah and ditto word to word complaint and experience from P.S. Motors-Pune. Previously owned Duster manual transmission but have wowed never to by Renault vehicles or recommend anyone after their irresponsible response.
Mandar Bhagwat
[protected]....
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D
dinakaran1985
from Bengaluru, Karnataka
Feb 18, 2023
Feb 21, 2023
This thread was updated on Feb 21, 2023
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Kwid climber fog lamp

Address:RT Nagar, Bangalore

Hi Renault team -

I'm facing problem KWID climber fog light cover(RH), dealer is asking same to replace complete bumper.

Please help me to resolve this issue.

call : [protected]...
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