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Royal Enfield Complaints & Reviews

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Last updated Mar 6, 2024
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Royal Enfield reviews & complaints page 14

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U
Upright elevator consultants
from Bengaluru, Karnataka
Apr 3, 2022
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Engine heat issue

I have purchased RE classic 350 in avahan motors in Bengaluru on 18/03/2022. The same day with two kilometer ride experienced heavy heat in my leg when I put my vehicle for fuel filling. Very next day, my leg got injured and wounded with heat from exhaust. AFTER 500KM / first service, still I am facing the issue. Recently heard engine blast in Andhra. I am not happy with this heat issue. Need to understand dissipation parameter and check...
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Rishi1492
Apr 2, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund issue of Rs 10000

Address:Solitaire Automotive :- A - 60C, Sector - 63, Noida - 201301

I booked classic 350 marsh grey on 15th October 2021 from Solitaire Automotive sector 63, noida. They told me that I will receive my bike within 2 months. Till 28th feb 2022 I did not received my bike. Then on 1st March I cancelled the booking. Mr. Radesh told me that after otp you will recieve the cheque within 10 - 15 days.
I did not received otp for 2 days then I called customer care they registered a complaint then on 4th March...
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Ravik2002
from Siliguri, West Bengal
Apr 2, 2022
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Poor quality service

Address:Kalpana apartments babupara near Alu Choudhury more siliguri, Kalpana Apartments

Yesterday I had done my paid service in RoyalEnfield Siliguri of my himalayan 2020 However today when i was traveling suddenly my oil filling cap just fell down and got lost and all the engine oil got out from that gap almost resulting an engine seizure. Such carelessness should be handled strictly....
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madhupal maguluri
Apr 1, 2022
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Drum Brake Sound

Address:1-4-200/35A

I have bought Classic 350 in October 2021. After 1st service 500KMS, It started getting sound in DRUM Brake and reported service center.

They aid they need to fix Bush and will resolve the issue. Again In the month Feb I have give service center for getting noise in DRUM Brake. They just cleaned and said it will go away. Drove almost four weeks and its annoying with brake sound.

Third time I visited Service...
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Abhimanyu M S
Apr 1, 2022
Apr 4, 2022
This thread was updated on Apr 4, 2022
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RPM variation

My Himalayan bs4 complaint is not solved yet (ID :CAS[protected]V5M3T7). More over many other problems is facing now. What's about your services team update. Are they can fix this issue. The bike is rpm is low all the time, some time the bike have Missing issues. The initial power of the bike decrease
Morning start condition is bad the bike will start only in 3rd try. It will affect my bike battery health .
Very bad service...
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Saideep V
Apr 1, 2022
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A irresponsible royal Enfield dealer

I'm Saideep, I'm an owner of RE Himalayan. I booked a Himalayan in October 2021 from Hindupur(Andhra Pradesh) Royal Enfield dealer(Thump and threads motors) with booking id BKG009262DE00115. Due to delay in delivery I've got my bike later from Bangalore RE dealer. I've raised a request to cancel my booking and asked for booking refund in January 2022 and I havent got my refund until now and the manager is an irresponsible brat who will make...
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vasantha bharathi 5555
Mar 31, 2022
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Tax bill not given

Address:KARAIKUDI

Your authorised service centre tamilnadu karaikudi neha motors.. give on tax bill amount of 3302.53 and estimate bill 1269.27 total: 4572.. they not give full bill.. i paid 4572 fraud service centre.. they are spoiling Royal Enfield name...
Note: some spares also not change

Even not wash my bike

I have all details bills, card payment Acknowledgement.. and photos...
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K
kavithalayankay
from Hosur, Tamil Nadu
Mar 28, 2022
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Bike service issue

Address:Sreehitha autozone pvt ltd Guduvanchery 603202

My name is P Kavithalayan i am residing in guduvanchery I have serviced my classic 350 TN-23 CX 6931 bike on[protected] for general service, they changed engine oil and some air filter and etc for that service I paid Rs 4270/- but after the service my bike back wheel is wobling and becomes tight while running back wheel is continuously creating some annoying sound while I went and asked the service engineer they telling some bush is damaged...
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Yatheen
from Ambasamudram, Tamil Nadu
Mar 27, 2022
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Product and service

Petrol tank fade off
Clutch wire cut off with in 6000 km
Engine sometimes turn off while shifting the gear 2nd to 3rd in running.
While raising these complaints, There was no response by the dealer, service center in ambasamudram( Tirunelveli district, Tamilnadu)....
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S
samblessing r
Mar 24, 2022
Mar 24, 2022
This thread was updated on Mar 24, 2022
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My amount refund

Hi there. This is sam. I have bought classic 350 on january in SHIVASHOLAI MOTORS in chengalpattu, Tamil Nadu. I bought a airfly bumper with my bike They collected money but till now they are not providing the bumper, i have tried and went to the showroom many times they said we cant give your money back and they are very rude and they came to beat me
.all have been recorded in showroom camera...this the service i have got from SHIVASHOLAI...
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Deepesh Povalekar
Mar 23, 2022
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About cancellation

Address:Kandivali west opposite poiser masjid

I have submitted request for cancellation of my vehicle and Kandivali showroom has lost my form as well which was submitted. Totally careless people are working. Highly disappointed with service will never recommend anyone to buy Royal Enfield....
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Praveen L Gowda
Mar 21, 2022
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Booking Cancellation amount not yet refunded

Address:Manager, Canara Bank, Arkalgud

I have submitted a request for cancellation of Royal Enfield Booking @ Hassan Showroom, at the time of cancellation they told amount will be refunded within 25 days, But after two Months also the amount was not refunded.
i visited showroom twice and called several times but they are not showing any interest to refund the amount....
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venkata varma
Mar 20, 2022
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A person take me 5100 as selling bike

Address:1-147, vemuluru post, west Godavari

Today morning I watch an Facebook add as selling Royal Enfield_2017 with worth 40, 000 when i contact the seller he said final price of 35, 000...
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M
moya139
from Bengaluru, Karnataka
Mar 19, 2022
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Replacement of stock exhaust within warranty

Address:CVS MOTORS BENGALURU

Hi my vehicle no ka03jt6530.I have raised the request for replacement of stock exhaust during the lockdown at ccs motors bengaluru.In the past two years the company kept saying they dnt have the supplies and is due to come chennai.Now when i went to cvs motors for the claim they said the company rejected my proposal saying they dnt have the details of my complaint which i made in 2020.I dnt have any proof now to go to the consumer forum.What...
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Syedasmasood
from Chennai, Tamil Nadu
Mar 17, 2022
Mar 25, 2022
This thread was updated on Mar 25, 2022
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Sold me a manufacturing defect product

Address:Royal Enfield S No 76/3, Railway road, Sivanthi Nagar,Tenkasi-627811

There is an extra noise coming from engine prior to second service dated on 13th March 2022. I notified the technician from showroom that there is an noise coming out from engine. But the technician told me that this one will be rectified during the third service which have to be done after 6 months. When I ask them twice they got irritated themselves and gave me a rude answer that “How many times we have to explain you that this will...
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Sharad Pandey waidhan
Mar 16, 2022
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3

Address:Waidhan vindhyanagar rode waidhan

Sharad kumar pandey
Disst. Singrauli 486886...
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Shrikanth mr
Mar 8, 2022
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Amount refund issue Bangalore

Address:Bangalore

I have booked royal Enfield last year, i paid 5000/- booking amount, now I'm trying to cancel the vehicle but no one is bothering after cancel the vehicle and I registered complaint customer care also but no response from customer care also, after booking i got 100 calls for pay remaining amount, after cancel the vehicle i didn't received single call from showroom or customer care also,...
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Vinod9000
from Hyderabad, Telangana
Mar 8, 2022
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Frustrated Staff

Last day I have given my vehicle for servicing at Bowenpally Hyderabad, there was no much staff and the person who had taken my vehicle assured me that I will be receiving the call by 11am to 12pm and in that call we will tell you what all problems my vehicle have and will provide the amount details.

I waited for the entire day but there was no call, then in the evening I have called from my side to the service center and a...
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mayank_bainsla
Mar 8, 2022
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BATTERY / scam

Approx a month before my royalenfield classic 350 was not geting started so i ask for a RSA 3, first time they did not come, second time they came put a battery and bike got started and they say that they going to take bike with them for a week to permanently change the battery but i refuse so they take out there battery and went without information, third time they install a battery but now after only a month battery is again not working...
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N
Nexjo
from Kattappana, Kerala
Mar 7, 2022
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Bike not getting serviced

Address:Idukki (district) kattapana

I have submitted my bike Royal Enfield 350 classic (KL-37-E -4994)on December 26, 2021 for an accidental service. even after almost 3 months still I haven’t received my bike. I have already visited the service centre more than four times and they confirm the delivery within a week but never received
They created the service job card for the vehicle after two weeks of vehicle submission(on jan 7th 2022)
Even after all these...
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