Royal Enfield Complaints & Reviews

There is an Idling problem Issue In my bike Since 3months I have Visited the Service center 4 times but still, the problem has not been solved last time when I have Visited the service center they have promised me that the idling problem will not come again and they have told me to take for a long drive so the new replaced part will be adjusted but there is no use I have Raiden almost 600km but the problem is still not solved Please kindly...

My new himalayan bs6 gravel grey colour bought 10 months back in tumkur royal Enfield showroom had starting issues, as service centre in Bangalore says it had fuel pump issue .
I had travelled to banglore on weekend for work and my bike stopped and didn't start or made the noise when key is turned on . So i had to contact RSA . They did tow the vehicle to nearest service centre . But i had to return back to my hometown.
Because...

Dear RE Team

My wife booked a Meteor 350 Fireball Red Model on 27.08.2021 in akon Royal Enfield showroom in Arni. It was booked after confirming the urgent delivery. RE showroom confirmed that they have the bike standby and will deliver in a week, because they have the bike in Warehouse.

Until October they didn't deliver the bike so we cancelled the bike and we gave a letter for refund. More than 4 month i...

Ref: Job card no.10974 Regn No. TN63 AT2535 Need to file complaint against the karaikudi service center, I had send my bike for servicing initially they said one of the spare parts costing around Rs400 spoiled after 2 days they said need to replace the whole carperator assembly then I was questioning what was your initial troubleshooting findings for that the service manager said we took the carperator assembly from another vehicle and tested,...

My new RE meteor bike was purchased on 11th January.speedometer was damaged and inside the silincer it was full of rust.There is no reply from the declares.so kindly make a solution to our problem...

Sir I was bought a Royal Enfield meteor on last year April month they are received full amont from me including external warranty for five years but my bike have small problem in speedometer in last rainy days I was go to chrome motors and told my bike problem and I requested to them claim warranty for my bike because I was pay external warrenty for my but now they will not give correct respond for claint and their service was very worst...

I have purchased bullet 350 ES BS-VI in June2020, after 2 month oil leaking started from engine seal.Which rectified but after that engine oil become dry in every 1.5 month and smoke emitted from exhaust which was not repaired by service centre (Bishnu oil, kamarhati )my bike is under warranty.plz tell me why to do?Mob [protected], bike no WB24AW9771...

I had purchased a Royal Enfield Meteor 350 from Birendra Motors, MANSAA POLO, Jajpur-Kuakhia Rd, Jajpur, Odisha 755001. I had done total price 2, 29, 287 but they had charged 2% amt. extra forcefully....

I have Classic 350 Royal Enfield (Stealth Black) under warranty. The silencer of bike has faultiness (flakings) in silencer and giving very ugly look which needs to replaced. I have complained to M/s Ahuja Enterprises, Karanpur, Dehradun for the same. They said silencer will be replaced as soon parts will be received. I have enquired 4-5 times, every time they say parts is not received.

Please look into the matter and resolve...

Hi,
I had booked a RE- Himalayan in the month of August, 2021 at Accelerate Motors, RR Nagar, Bengaluru.

Till date, I have had no updates nor any communication about my booking from the dealer's side. It is extremely frustrating to wait without an update. I have made attempts to reach out to the Dealer multiple times to get an update. Unfortunately for me, the dealer complains that RE isnt delivering bikes and they...

I would like to report an abandoned bike - DL13SX8134 (Royal Enfield) that has been parked since last 4months in front of the main gate of C69/X2 Flat.

The bike is parked in C Block near Tyagi hospital, Dilshad Garden, Delhi -110095, the exact flat number is C 69 where the abandoned bike is parked from more than 4months....

I booked a bike in Oct '21 from Hallmark Motorlinks Vashi via the official online website, and it was supposed to be delivered by the first 2 weeks of Jan '22 as promised by the dealer (and mentioned in the booking order). Even after crossing the deadline, the company has not sent any official email/communication to me regarding the delay. The company has absolutely no planning and communication between the production team and dealers and...

Issue has not yet been resolved - I am unable to get my new RC book for my bullet (TN10BJ6160), as the insurance valid date is not updated in RTO website, mParivahan after 2020.

Issue was raised on 6 Jan 2022 to the RE Showroom - Sreehitha Auto Zone Pvt Ltd, No 298, 1, Jawaharlal Nehru Rd, Ashok Nagar, Netaji Nagar, West Jafferkhanpet, Chennai, Tamil Nadu 600083.

Complaint raised on three people:
1. Sowmya...

My bike was facing a small problem with the side stand issue sensor, sometimes and so i had gone for the bikes service on the 4th november, 2021 and informed the service manager MR.Koka, royal enfield, siliguri distributors about the matter. i also informed him that i cannot come repeatedly for small issues, since my place is around 82kms from service centre and the road condition is extremely bad.
i got the delivery of the bike after...

The bike was booked in November 2021 with a promised delivery time between 45-60 days and today on the 65th day I am getting to know that my bike has not been manufactured yet. This is not done. This is a highly unprofessional behaviour and incompetence to the promises made at the time of delivery and is not expected from such a reputed company. Who is responsible for the increased prices due to the delay in the delivery?...

Sir/Madam,

I have given by Royal Enfield classic 350 CC (UP32HH0126/120)for service at your HALLMARK MOTORLINKS LLP PANVEL Maharashtra. Bill amount is 17422/.When i am trying to pay by card they are saying 2 % extra i have to pay worst part is that I received SMS from ROYAL ENFIELD to pay only Rs 9458.33/, When I asked about it they are saying there is software glitch that is why I received SMS to pay lesser amount but actual...

Its been more than 12 days and I have not yet received my bike. The service person dont know when he will deliver my bike because of the missing part. Is it the way because have i given to local company?? Why the company doesn't have spare part and why they dont have any time line for giving back my bike from servicing. They are saying that they dont have logo of RE and want me to take my bike back without logo. They closed the service but...

While driving back home from service centre I had very bad experience in shifting my gear from 3/4 it goes to 2nd. The gear was responding completely opposite.! It might have taken me to death🙏🙏🙏 please don’t do this to your costumers.!!!...

Purchased my bike on 31 December 2021
And in 1 week only battery goes off
But they give 1 year warranty on battery
I take the bike to the service centre and afterwards I wait till four hrs for battery charger but after I reach home.
In one hour I came back to check the battery what I that battery become low not starting bike .
Please exchange big or give us our money.
Otherwise we have only one option...

As I purchased of my motorcycle a month later I found there is defect in tank getting peteol leak.I informed to service center they arenot taking responsibility.I am very disappointed about the service provide such a reputed company giving poor service quality....