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Royal Enfield Complaints & Reviews

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Last updated Mar 6, 2024
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Royal Enfield reviews & complaints page 27

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C
Chandrakanta sahoo
Sep 5, 2021
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Regarding Bike insurance

Address:Anmol Motors, Cuttack, Odisha

Sir
I am chandrakanta sahoo purchased classic 350 bs6 model from anmol motors at cuttack on June 2020, although bike insurance validity is 5 years they told me to renew your bike insurance after one year that is on June 2021, and I have paid my insurance with cost of 4150.00 so my complaint is to extend my insurance from 5 years to 6 years though I have paid an extra insurance.

With regards,
Chandrakanta sahoo...
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K
Kaushal821
Sep 5, 2021
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Starting problem in classic 350 sand storm

Address:Silliguri

I bought classic 350 cc on 15 Apr 21, but after first servicing it frequently giving me staring pblm. And with in 4 months I have to call road side assistance thrice and still the pblm exit. Very disappointing and sad response from Enfield customer care...
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I
Intzar Husain
Sep 4, 2021
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Royal Enfield ES 350 black

Address:Noida
Website:[email protected]

Dear Sir,

I have purchased Royal Enfield ES 350 black on24 may 2021 from Mahadev motor sector 10 Noida, I am disappointed and frustrated with the quality of product being substandard.

Within 4 months of purchased my bike had to be towed 2 times due to break down first break down within 45 days (and found relay faulty )at 16 July 2021 second today

Till now 2 breakdown within 4 month of the purchased...
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R
rajavignesh1989
from Chennai, Tamil Nadu
Sep 4, 2021
Sep 4, 2021
This thread was updated on Sep 4, 2021
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Non refund of booking amount even after wasting 4 months for the delivery

Royal Enfield is scamming the booking amount and benefited with interest without delivering the bike to the booked customer, law should intervene and compensate the sufferers

Please do needful...
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K
kr8.gaurav
Sep 3, 2021
Nov 15, 2021
This thread was updated on Nov 15, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I Booked Classic

Address:Whitefield Society, Near sunny world, Sus Gaon, sus

I booked classic 350 at your showroom, its at Bhumkar chowk, wakad, pune.
I was booked in 2nd sep 2021 but still don't get booking confirmation email or message.
Only got one receipt of payment 10000 rs.
I asked, why you are not punching my booking, then she said our showroom code is blocked when its open will punch your order.
These thing need to convey before they are taking my booking amount. Because of late...
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S
Sabyasachi3450
Sep 3, 2021
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Non delivery of RE bike!

The customer care executive told me regarding my vehicle delivery that the chassis number has not been generated and he can't guarantee my vehicle delivery between Sept 12-18 as per the REVISED PROMISE. I have shown faith in RE and have been waiting patiently for the vehicle for past 5 months and now I was told it might be delayed further. I could understand for customized vehicles this might be the company strategy as I see non-customized...
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D
Dulal Das.
Sep 3, 2021
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Seepage from fuel tank

Address:Mejia, Bankura

Sir,
I purchased Royal enfield in the month of February 2021 from SG Automobiles Showroom, Raniganj. Two months back I noticed a brown patch right bottom side of petrol tank, a sign of seepage of fuel. I brought it to the notice of service engineer SG Automobiles, but they were ignoring it. Since then I have been watching regularly and confirmed that it is a seepage of fuel. I have been sold the bike with defective petrol tank.br...
+2 photos
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R
rohitv141
Sep 3, 2021
Sep 3, 2021
This thread was updated on Sep 3, 2021
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Meteor delivery delayed for more than 4 months

Booking ID is BKG100073DE00029
I have booked meteor 350 on 10th April. My delivery date was 10th August 2021.
On 10th August 2021, I have shared the revised delivery date of 28th to 31st August 2021.
Till now the Royal Enfield team has no clarity of the delivery date and they are planning to scam the clients so that the prices of the bike increase and they charge the additional amount.
Kindly help to resolve...
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F
Famzzz
Sep 2, 2021
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Delay in delivery of bike Kushalnagar

Address:Kushalnagar 571234

I had booked my RE Continental GT 650 on April 1st 2021,
And the delivery date was supposed to be June 26th and the vehicle is not yet delivered ;
On Asking for Updates they never give a Proper Update and not receiving calls .
Location : Kodagu, Kushalnagar, Karnataka, 571234
I...
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C
Chandu0104
Sep 2, 2021
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Product service

Address:Korba Chhattisgarh

I’m Royal Enfield customer 29 August I visited to Royal Enfield service center for my bike malfunction issues the service center incharge take my bike and resolve the problem according to service center my bike problem was solved but when I take delivery my bike from service center but my bike doesn’t start then the service incharge want more time to resolve my bike problem then they damage my bike oxygen sensor then I complained about...
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A
Aniketghosh099
Sep 2, 2021
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Service time

Address:Royal Enfield, Suri Branch

I came for my 3rd Servicing and had a booked slot at 11:30 am. It is 2 pm now and all the mechanics have gone for lunch and I am still waiting here at the service lounge waiting hopelessly for my Service to end. I did not expect to wait this long. I thought Royal Enfield services were supposed to be easier....
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P
Prasad4684
Sep 2, 2021
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Delivery delayed

I have booked my Meteor 350 pure black in the month of June ( Booking ID BKG007654DE00087),
while booking I got the delivery date as 9 th September, but when I called customer care there is no proper response and they say still the production of the vehicle has not started. They can't give me proper delivery date also. This is not the kind of response I expect from such a great Brand. Even after 3 months of booking if you can't give...
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R
rajavignesh1989
from Chennai, Tamil Nadu
Sep 2, 2021
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Scamming with booking amount and not delivering the vehicle

Address:D 301 Sidharth Upscale Madhanandapuram, porur Chennai 600116

I have booked my bike Royal Enfield Meteor on may 21 2021 with booking charge of rs 10000 and when enquired with dealership they promised me the delivery with maximum of 90 days. And on Aug 11 I have asked to pay full amount of rs 231339 for delivery after Erich there was no response so when I escalated the matter to Royal Enfield team they immediately refunded the amount back to my bank account

Now as I am fed up I want to...
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Contact number- 988******4
Technical issue- bike is not working properly it gets off, breakdown twice in only 25km
Service center- Vogue Motocorp, Royal Enfield, Sakinaka, Mumbai.
Vehicle No- **********
Chasis No- ***********

I have got the delivery of abovementioned bike on 30th Aug 2021 N at the same day bike gets breakdown then Ur technician came to roadside and solve the issue then yesterday...
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D
Dol chand
Sep 1, 2021
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Classic 350 bs6

This classic 350 have many problems.i buy this bullet on oct2020and problems start in 3, 4month. Main problems 1. Engine consume the engine oil too fast.
2. Back tyer lickedge problem thrugh the alloy
3. Break problem ABS not working properly.
4. The service center do everything thing but problems still continue.
(1. replace this bullet) or (give me this bullet cost back )
(Humble request )
I don't...
+1 photos
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Shoubhik Ghosh
Sep 1, 2021
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Royal Enfield classic 350 bs6 issue [magnet coil]

Address:Chandannagore

I have so many issues in Royal Enfield classic 350 bs6 in 8 months every month I put my bike in service center due to some issue and they fix at that time but after 1 week the same issue happens again please solve my problem....
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N
Aug 31, 2021
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Damage bike sales

Dear team

Ason jun 2021 I purch asaased royal Enfield 350 classic from bandra West showroom. I am so fustred because bike not working properly.

I want my money return .

This is harrasment for me...
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W
Wasim Chow
Aug 30, 2021
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Royal Enfield classic 350 bs6 issue

Address:Ulhasnagar 3

Dear royal enfield

I have so much issue in royal enfield classic 350 bs6 in 8 mnths every month i put my bike on service center due to some issue and they fix at that time but after 1 week the same issue happens again again please solve my problem...
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V
vishalLoni
Aug 30, 2021
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Irresponsible of manager

Address:banjara cross bijapur

Dear Sir/Mam

I Ganesh. Bannad of R.E took the Royal En-field interceptor 650 on dated 9 November 2020, from Rohan Mototrs. After the purchase of 20 days the Meter Gage was not working, When i complaint to the Branch Manager he told that he dont have the stock of the same but he promised me that he will put order and take it. He took the time of one month but when i went after one month for my first service he told that there...
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V
Viji Patel
from Mumbai, Maharashtra
Aug 30, 2021
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Meteor booked not delivered even after 5 months

My bike Booking ID-BKG010924CD00957 is not yet delivered after 5 months. Company has taken booking amount and has no clarity of delivery date. Have been informed to have patience and wait. Since last 1 month I am following up but always getting standard reply. More over no body from company has bothered to contact me even after raising repeated mails and complaints. Why are you fooling customer. I am bound to buy and that is why the company...
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