Claimed

Royal Enfield Complaints & Reviews

1
Last updated Mar 6, 2024
Complaints 3453
Resolved
369
Unresolved
3084
Quick Links
Statistics
Share
Contacts

File a complaint to Royal Enfield

Having problems with Royal Enfield?

File a complaint and get it resolved by Royal Enfield customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Royal Enfield
Customer Service Contacts

Royal Enfield Phone Numbers

Phone
+91 44 4223 0400
1079
417
Fax
+91 44 4201 1719

Royal Enfield Website

Royal Enfield Head Office Address

Tiruvottiyur High Road
Tiruvottiyur
Tiruvallur District
Tamil Nadu
India
600 019

Royal Enfield reviews & complaints page 29

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
Sabish.m
Aug 19, 2021
Report
Copy

Service complaint on my free 3rd service

Address:Vellore ( VERITHMPET )
Website:Sri kalangambal autos

I have serviced my roayl enfield classic 350 at vellore SRI KALINGAMBAL AUTOS . the worst customer support they had with me they made a mistake while servicing and they couldit take resposiblity and treating customer very badly
SRI KALINGAMBAL AUTOS VELLORE
WORST SERVICE EXPERIENCE KINDLY TAKE ACTION ON THEM PLZZ... they spoil the name and repeations of royal enfield ....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Amijit gaonkar
Aug 18, 2021
Jul 27, 2023
This thread was updated on Jul 27, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Karwar and Sirsi Showroom Manager Service Related complaint

Address:Karwar

Hi i Am Amijit Gaonkar From Karwar, I Have purchased Royal Enfield stealth black BS 6 bike KA 30 W1045 my contact number [protected] .Give me a defected bike, this bike in just 20 to 30 days just 300 km running happened suddenly as its chain sound coming continually, when I was going for servicing Karwar showroom they jst changing any parts and charging me with large amounts when I am going to showroom even they cant findout What is problem...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
N
Nisam99
Aug 18, 2021
Aug 25, 2021
This thread was updated on Aug 25, 2021
Report
Copy

Mass wheels Royal Enfield Showroom Thaliparamp, worst service provider

Address:Royal Enfield Showroom Thaliparamp, Kannur

My 3 months old Royal Enfield standard 350 bullet got accident and handed over for service to Mass wheels Royal Enfield Showroom Thaliparamp, Kannur. 90 more days taken for repair. Rs. 80, 000 was the total bill ( 7200 paid by me for salvage, remaining amount from insurance company).
I am not at all satisfied (worst service) with the service provided by Mass wheels Royal Enfield Showroom Thaliparamp, Kannur.

I am listing...
Helpful
1 other people found this review helpful
1 found this helpful
1 Comment
Report
Copy
P
Prateek Nagpal
Aug 17, 2021
Report
Copy

Missing problem in new bike

Address:WZ 311 A/3, Nangal Raya, New Delhi 110046

Hi,

I have purchased my Royal Enfield Classic 350 signals (Airborne blue) from Lamba Enterprises Pvt Ltd, Rama Road, Delhi in Feb 2021. Starting from day 1, engine of the bike shut downs randomly. Shut down happens most often during low RPM, or where the usage of clutch is more.

I have recently started using my bike in the city, and there are hardly any rides that can be completed without the engine getting...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
kuppanna
Aug 17, 2021
Report
Copy

Advance booking payment not returned as promised

Address:H No 37/93/212 Opaco complex Neredmet, Madhura Nagar Colony, Ramakrishnapuram, Hyderabad, Telangana 500056

I had deposited Rs 5000 to orange international showroom, Secunderabad to book a royal enfield bike in advance in Jul 2019. i was told the money will be returned if the bike is not purchased. however, this money was not returned when i did not purchase the bike due to my immediate transfer to another city. I Was promised several times that the money would be returned as soon as possible and i was even shown a cheque written in my name in...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Shreymistryyy
Aug 16, 2021
Report
Copy

The service given by Royal Enfield Is the worst

Address:Sonya Motors,Manpada Service Center

My vehicle has suffered an accident on 23rdJuly and it's been around 25days and I still haven't received my vehicle yet. My vehicle is at the Thane Manpada Service Center. The guys over there are also very rude and don't respond properly. Im a working student and this experience has changed my views towards the company altogether.I never expected this from Royal Enfield. It's not been even a year since I bought the motorcycle but legit I...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I
iqbal847
from Guwahati, Assam
Aug 16, 2021
Report
Copy

Warranty of Battery and Silencer

Address:North Lakhimpur

I have registered a warranty claim issue at lakhimpur royal enfield centre in april. Since then I am running continuously to them for replacement of the parts. They always make an excuse that due to covid the parts are delayed and not available. Its august now and still i am waiting for a resolution. Now even my warranty period has expired. Kindly help me out in this matter....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:punjab batala

I name is rakesh. I puchased royal enfield classic stealth black bike on date 31/03/2021. i want to leave a complain regarding the bike . the day i purchased from i am getting a missing problem in bike . i buyed from aaray motors llp amritsar . i reside in batala . i visited agency 3 to 4 times in amritsar and also in batala royal enfield agency . but no one listened to my problem. every time i visit . they unplug the wires and again plug...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Mullu Animi
Aug 14, 2021
Report
Copy

Delay in delivery even after 6 months

Address:Chennai

This is to inform u that there is huge delay in delivery of my bike which is booked on march 17/2021 (rock red, himalayan) … its been 6 months n there isn't any update regarding the delivery…i demand an immediate delivery cuz this is literally worst thing that can happen to anyone … n my registered mobile number is [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Amijit gaonkar
Aug 14, 2021
Jul 27, 2023
This thread was updated on Jul 27, 2023
Report
Copy

Given Defected and And service related

Address:Karwar

Hi i Am Amijit Gaonkar From Karwar, I Have purchased Royal Enfield stealth black BS 6 bike KA 30 W1045 my contact number [protected] .Give me a defected bike, this bike in just 20 to 30 days just 300 km running happened suddenly as its chain sound coming continually, when I was going for servicing Karwar showroom they jst changing any parts and charging me with large amounts when I am going to showroom even they cant findout What is problem...
Helpful
2 other people found this review helpful
2 found this helpful
1 Comment
Report
Copy
P
Prasath Paramasivam
Aug 14, 2021
Report
Copy

Royal Enfield service

Worst service in thottiyam, tamil nadu
Service person name Pandian
He updated like no products available in Royal Enfield showroom main branch trichy, purchased all spare parts outside on his own and telling fake price.

Not all satisfied with service...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Subin subhash puthenpurackal puthuppady muvattupuzha

I want to change the swing arm bush (matal) but the muvattupuzha showroom said that they don't have that one because of this iAm going out side for the service
Your. Customer service is very poor...
Helpful
2 other people found this review helpful
2 found this helpful
Write a comment
Report
Copy
P
prashant.kadam1981
from Vasai-Virar, Maharashtra
Aug 13, 2021
Report
Copy

Bike gets stopped in running condition. Self start / kick start issue

Address:Flat No. 12, Bldg No. 1, B Wing, Girnar CHS, Pareira Complex, Amolnagar, Station Road, Naigaon East
Website:www.royalenfield.com

I had purchased Classic 350 pure black model. I got delivery of the same on 16/03/2021. There is problem with the bike - it gets stopped in running condition . Also there is issue in getting started (self start & kick start). I am really dissatisfied with this bike. I had addressed this issue at the time of every servicing but workshop mechanics couldnt resolve this issue. I think its mfg issue & company should recall this vehicle. This kind...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Ankur Baishya
Aug 13, 2021
Report
Copy

Need to pay attention

Address:Maligaon, guwahati

Hi everyone,

Hope you know about Royal Enfield who are into market since 190, a very reputed bike manufacturers.Just wanted to share some pathetic experience about them. The way they are working, the service they are providing to the customers. Just because they have a name in the market it's not that they would treat their customers so pathetically. We also have value of our time, money and hard work. And not only once, I...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Ajay pratapsingh
Aug 13, 2021
Report
Copy

Bullet 350 electra. UP80EZ3401

Address:Village nagla gola , post raja ka taal district Firozabad UP pincode 283203

I have purchased this bike for my sister marriage and they give me a defected bike as after purchase of this bike in just 5 to 10 days it stopped suddenly as its klitch plates damaged and when complained this to Enfeild showroom from where I purchased it they said me to repair by my self after few of marriage I found many defects in this like engine problem, handle was not working properly, and also there problem in both the wheels ... and...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
shajahansuruma
Aug 12, 2021
Report
Copy

Bullet 350 bs6

Am shajahan from kerala palakkad distrrict. am apurchased a Royal Enfield bullet 350 bs6 model in janwary 2021. Frew weeks it seems ok. But now i have sevarel complaits. few of them solved in the 2nd service. But the major issue is still alive. The missing problom. while am drivind the vehicle stops. After the second service the problom increased. oneday night am trapped with the vehicle in an wild area. when i try to the road assistance...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
D
Dinesh_4749
Aug 12, 2021
Report
Copy

Bike Mallfunction problem not resolved

Address:Tamil Nadu

Dear All,
Purchased Classic 350 CC Stealth Black version Vehicle on 31-Aug-2020 From Sai Ram AutoCraft Bangalore ( Mahadevapura) .

Sai Ram Autocraft is worst Showroom ever seen in point of technicians and services .

Facing an Issue with Malfunctioning Lights are on ..!

Today was 3rd Service and reported the issue and the service was very worst and issue has not been rectified..! Untrained...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Prashant Rajpurohit
Aug 12, 2021
Aug 12, 2021
This thread was updated on Aug 12, 2021
Report
Copy

RE Thunderbird 350X useless service

Address:Bikanee

I visited Royal Enfield workshop on[protected] to consult about a strong sound coming from the vehicle while driving..It seemed like something is striking inside and making noise. I insisted the service manager to get it driven by mechanic so that he may get proper idea of the problem but without test ride, they jumped into solution that chain has to be changed..I also trusted their experience and allowed to repair..They changed the chain...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
V
Viky07
Aug 11, 2021
Report
Copy

Petrol leak from breather

Address:H No 46 Bhatpal Canacona Goa

Petrol leak from breather pipe and bike don't get start...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
A
Akkusattu
from Bengaluru, Karnataka
Aug 11, 2021
Aug 12, 2021
This thread was updated on Aug 12, 2021
Report
Copy

Interceptor 650 RR unit issue

I had purchased Interceptor 650 in 2019. I had faced RR unit failure thrice now. It was replaced under warranty before however my motorcycle was in the service centre for more than a month at Ram Motorcycles in Nerul. Navi Mumbai. The second time it took 15 days for the part to arrive and as the motorcycle was not in a starting I had to get it replaced with hallmark Royal Enfield in Koperkhairne Navi Mumbai. I invested 3+ lac rupees on your...
Helpful
2 other people found this review helpful
2 found this helpful
1 Comment
Report
Copy