Royal Enfield Complaints & Reviews

Purchased a helmet from your online stores on 18 Feb.
It is now 17 days since I made my purchase, but I have still not received my order.
Have contacted your call center and have send several emails to your support team who keep repeating that the order has been dispatched and I should receive the order in 24 hours. This has been going on for the last couple of days.
I am absolutely feed up frustrated with what is going...

Dynamic Motors, Dhubri, Assam dealer of Royal Enfield take 10k from me in the date of 28 th February 2021, for booking Royal Enfield Moteor 350 but they tell me that bike not bookable, then I refused to take another version of Royal Enfield but they want to refund my 10k which transfer from my bank .
But today 6 th March they didn't refund my money .
So I want my 10k as soon as possible and want punish them for their Froudness...

Sir/ Madam,

I have booked Stealth Black bike on 08 Feb 2021 from Royal Enfield Company.

I have deposited PO, Insurance fees and RTO fees on 25 Feb 2021 with Aadhar Card, PAN card, Light Bill etc.

They promised to me bike will be delivered upto 01 week.

But has not been received any reply and bike till date.

This is for your information and further necessary...

Really bad approach from service advisors, they have no responsibility. Really bad experience....

Sir,
I am complaining here regarding the delivery of meteor 350.I have booked the bike on 14 th november 2020 and tentative date for deliverg is Jan 13, 2021 and everytime at call at the agency they gave me time for another week and this is still going . Its around now 4 months and still they dont tell how much it is going to take for the delivery or about the exact date.i habe shared the booking id in the photo also.kindly look into...

Dear sir
This is mohd Afaq bike registration number DL3SEN2230 my bike battery not working properly self start is a big problem for me I have chacked my battery amaron service center they advise me that head light turn off .why I head light turn off
I use last year I never head light turn off I want to change my battery
I have to start with kick
Please solve my problem as soon as possible...

I have purchased a classic 350 bike vide invoice no INV009271CD00280 dt 17/02/2021. from Universal traders, Chinsurah, Hooghly, West Bengal, 712102.The chasis no. ME3U3S5F2MB107932, Engine no.U3S5F1MB726593, Model=VCDZ60SB, CRM No=[protected].
After seven days at the time of washing the bike i found a marked faded colour area on the bike. I informed the dealer and shown that area. But they informed me that at time of first servicing...

Hi Team,

For past 2-3 Months I have been struggling with my bike due to the faulty battery . Two times I have used road side assistance and toed the bike as well for servicing. Everytime they will start the bike somehow and say that the bike is fine and after 10 days again the bike stops in the middle of nowhere. I don't think so, this is a good sign for royal Enfield.

I have asked so many times to replace...

There is some extra issue related to front suspension occurred after service that’s why I am feeling so uncomfortable during off rode ride. Above 10kmps it’s feeling so uncomfortable.
Before service all was good....

I had dropped my royal enfield bike at Luha automative calicut for changing the chasis of my vehicle damged due to an accident. I had submitted all the clearence papers from rto and insurance. Then also they are nit dealing with it seriously as it is an insurance claim. I heard from an employee accidently that they had used the chasis ordered for me for other bike of the relative of employee at aluha automative which was dropped after 1 month...

Dear sir I bought a royal enfiled 350 classic from Jaypee motor allha bad but till date my vehcle is not Registered in arto office when I already pay registrration fee and other charges
So please consider at my complain and resolve it purchase date 28 11 2020
Thanking you
Surendra yadav
[protected]
[protected]...

Hi team,

I have purchased Royal enfield classic 350 BS VI on 19th of November. And since last 3 months I am facing issue in my bike as it stops in first and second gear automatically in traffic. I have faced serious issues on road regarding this. I explained the problem to service center guys but it remain unresolved after 3 services.

The service center guys informed this is due to petrol level which is not...

Hiii,
I have punched a bike with bike accessories from manzil motors Gurgaon sec 16, so they said me that I have 2 years of warranty on accessories after 1 year the leg guard was broken because of covid 19 i did’t call to store after that I called so they said that the leg guard out of stock and ask to call after 10 to 15 days after that I call him after 12 day so hi want again 10-15 days now after 2.5 months they don’t replace...

Actually i had given my desert storm for servicing. I asked the them to send the scope of work n charges. After a few days i got a message from them that your bike is ready to dispatch. And amount you have to pay is Rs 41, 132. But when i am visiting the service center they told me to pay Rs 89, 000. But after negotiation they reduce the price to Rs 73, 132. But i feel they cheated me . And i want to file my complain against them in consumer...

Good evening,
I'm using Royal Enfield 500 stealth black 500 bs4. I'm facing pickup problem in my bike so I gave my bike to Velan service center to rectify the problem on 09/02/2021 but till date. I didn't receive my bike.they told me that they didn't receive a fuel injector from company.My question is how much time to manufacture and delivery that product to service center from the demand date.. Already 19 days gone...if a authorised...

Dear Sir/Madam, my name is Suriya from Ponneri, Tirupattur district. I own Classic 350 gun metal (TN83 D 1068) Here I am writing this mail to explain you about a bad experience which I’m continually facing in your service station which is located in Tirupattur (AVS Royal Enfield). I’m really unhappy with their response and service, I would like to let you know that what made me feel so worried. please read below mentioned incidents...

My name is Sherin John. I bought Himayalan BS6 Sleet Grey in January 7, 2021 from Tags Bikes, Kuriachira, Thrissur, Kerala and registered in KL08BW2236 under Thrissur RTO. From Day 1 onwards this vehicle started to make complaints. In first week itself, this vehicle became breakdown. It was not self starting. I took on road assistance along with this vehicle. So i called them for assistance. But nobody shown up and myself towed my vehicle...

Hi,
Am using gunmetal grey 2019 model BSIV engine. First i loved to ride with my bullet. It's amazing. Driven km 20500 till date . At 13000 km my bike silencer got rusted inside (mufler got rusted). If we raise rpm they came out like a powdered form. I complaint in royal Enfield support mail. They said me to visit nearest service center to claim waranty. i did what they said. They took complete vehicle photo with frame number. after...

Sir

I have booked Royal Enfield classic 350 Gunmetal grey from Gurgaon
in nov 2020 with token amount of Rs 10000 in name of Mr.Sadi
Ram .
I wanted to purchase the bike through CSD so we deposited Rs 147405 in 02/2021 in the mean time prices got hiked for the bike so we again deposited balance amount of Rs 1600 on 25/01/2021 dealer told that one LS order is generated then it wont need to deposit the...

The Royal Enfield

Sub: Royal Enfield bike delivered with manufacturing defect and registering complaint thereof.

Sir,
I am penning this letter with deep sense of anguish, annoyance, shock and disbelief.
I Kamal Radhwani, always had a passion to own a Royal Enfield bike all these years.
My dream came true when I purchased Royal Enfield bike Model No: Classic 350 REDDITICH RED
Chassis...