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Royal Enfield Complaints & Reviews

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Last updated Mar 6, 2024
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Royal Enfield reviews & complaints page 42

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J
Jayeshjaz
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Customized helmet

I ordered helmet in royal enfield site ... 48days over not received the product still.. And no confirmation too ... Hell like service ......
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T
tejpaul12
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Mudguard paint is removing

Address:Kathua

R/sir,
From the first day itself i received defect piece crom Royal Enfield.
I had purchased the royal enfield from you and now the mudguard paint is removing in large aspect.
But kathua agency(owner) always tel this is not covered in warranty. I had already replaced the mudguard, i think they had replaced with the old defected one and painted with black pen and provide me and said this is the new mudguard.
I...
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T
tejpaul12
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Violation of warranty norms

Address:Kathua

R/sir,
From the first day itself i received defect piece crom Royal Enfield.
I had purchased the royal enfield from you and now the mudguard paint is removing in large aspect.
But kathua agency(owner) always tel this is not covered in warranty.
I am attaching the pics of the mudguard. Please do the needful. As after sometime it wil remove completely then what i will do sir.
I am very upset with the service...
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Address:Teh. Mangrol, Dist baran, Rajasthan,

Dear
Sir when I started my bike it make a " kit kit" sound for first 5 minutes.
Some time also during jurny.
Macanic said that it is due to hydrolic pump.
Sir kindly give me solution
Otherwise I will sell my bike
Thank you...
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D
Dhairya Tyagi
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Too late

Address:Subhash nagar service centre

First wait for 1 hour to get job card ready..and then wait for 1 hour to collect the bike..waiting for an hour for washing...
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Address:Shahilaenfield,Six mile,Guwahati,Assam

I have booked meteor 350 steller black on 02.02.21 from Shahilaenfield, Six mile, Guwahati, Assam. Paid the booking amount 10000 via NEFT. And the same was cancelled on 08.02.21 due to my health issue(ortho doctor restriction) . I have e mailed to Shahilaenfield for 2 time but still i did not received back my booking amount.
Details of booking-Samar Saikia
DOB-02.02.21
Amount paid.10000/-
Booking ID-BKG003805CD01686br...
+1 photos
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R
Roshanraj1
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Delay in Parts delivery

Address:Thrissur

I met with an accident on last month 12 and I give the bike to service center for repair on 15 and now its more than 36days still the bike isn't repaired, because the parts isn't delivered yet.....
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Address:No 27, Pallikaranai Velachery Main Rd Balaji Nagar Chennai

My Royal Enfield Thunderbird bike was given at Sri Venkateswara Bike Zone, Pallikaranai, Chennai 600100 in the year 2020 and January 2021 for overall servicing.

On both occasions, I had to take my bike back to them three times as they failed to meet our requirements and had also not fixed the minor repair works each time. Despite repeated follow-up calls, they also delayed in picking up the bike for servicing.
br...
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Q
QAM LP
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Warranty terms not met

Address:ROVERZ MOTORS, PUTHIYAKAVU, KOLLAM, KERALA

My Enfield CLASSIC 350 ABS- SIGNALS AIRBORNE BLUE is having a warranty until September this year (September 2021). I have two issues to bring in to your attention,

1. On the second month of the purchase while adjusting the left sight mirror, it got broken (The mirror got detached from the handle- picture attached) and I approached the dealer for the replacement under the warranty but they denied it.

2. Again...
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K
kishor tvs
from Noida, Uttar Pradesh
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Royal Enfield Fake commitment no response for the customer

Address:Niran motors koolur Manglore

Dear sir,

As I had huge wish of riding a Himalayan sleet 411cc with that wish I had booked the same model in ‘Niran motors’ Manglore. The same people took the booking and advance of 10000₹ on 02/11/2020, and gave commitment of delivering bike on Jan-2021. But till the date commenced no information or no intimation after the target date they have called and informed that this perticular model production only stopped and...
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S
swapnil makne
from Noida, Uttar Pradesh
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2 years vehicle chassis broken.

Address:LATUR,MAHARASHTRA

I have 4 vechile of royal enfield but 1 vechile 2 years ago purchased that vechile chasses automatically broken.but our latur, maharashta delar is not support and they say that vechile is out of waranty.this is not fare....
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I
ilangochinna
from New Delhi, Delhi
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Reg delay of my bullet

I booked the Royal Enfield Meteor 350 Fireball Black on December 28, 2020 at Riders Ikon, Mettupalayam Road in Coimbatore. On January 15, 2021 they agreed to deliver the vehicle. But in the meantime when I was registering with 10000 rupees, I received an email from your company that the vehicle would be delivered only on 12th February 2021. When I approached the company regarding your mail they said don't worry sir, company mail will be the...
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B
Brar@69
from Ghumarwin, Himachal Pradesh
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Bullet classic 350

Address:Baba Farid Automobiles , ferozpur road, Faridkot

Engine oil is very low given in vehicle, would not it damage the engine...
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O
Oshim
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Delayed Services of Bike

Address:New No 9, Old No 3 Devi Kripa Besant Avenue Road, Adyar, Besant Nagar, Chennai, Tamil Nadu 600020
Website:Royal Field

I would like to inform that I have booked Royal Enfield Meteor 350 SuperNova Blue at 10 December 2020 and it's 15 February 2021 now till date I have not received the delivery. I was promised by the dealer to get delivery till 15 January. My father is getting transferred and we will be relocating from Rajasthan to Telangana this February last week. We wanted to purchase this bike before relocating to Telangana as we wanted to avail the LTC...
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Address:Rajampeta

Hi RE,

Am very disappointed about work and service. I heard a lot of goodness about the work and services of RE. But, in reality is not.its totally wrong.

And coming to your dealers and executive officer's like sampanth(manager- [protected]), Dastagir([protected]), Chandra([protected]) and Hemanth(ASM- [protected]). These people are very irresponsible, Rude and Disgusting including RE(Because of not responding...
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Address:Manmohan Auto Stores, SCF-6 Sector 27/C, & Industrial Area Phase 1 Chandigarh, 160019

Hi all,

This is to bring into your kind perceive that i'm a loyal customer of royal enfield classic 350 cc. Register no. Hp14c5577 bought in sep'17 and was extremely happy with the services of all the dealerships where i serviced my bike including himachal pradesh tapan, in delhi lamba enterprises & even had amc from lamba enterprises delhi but i shifted to chandigarh and today i got my bike serviced from manmohan...
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I am puneet sharma my bike classic 350 efi gunmetal grey DL11F0840 soni automobile. The service center is not fixing the bike chain problem...
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Address:Chelakattu house 15/242 moolamkuzhi cochin-2

Sir, i have an issue, when i purchased my bullet 350 from company store cochin.. They didnt fill engine oil..i take the pic. There have no experienced mechanic there. Therefor these will happened..my bullet is new..i cant ride more..i take the vechicle in 10/2/2021.. More sound coming from engine side..showroom peoples iresponsible.they didnt check the vechicle before delivery..if i have any problem in engine i want bullet new one..otherwise...
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S
sai santhosh 555
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Not yet Delivered the bike

BKG007942CD00786, sai santhosh khumar booked on 19/12/2020 and today 14/02/2021 not yet delivered, no response by the manufacturer and showroom.so, i like to cancel the order. from showroom they collected booking amount : 10000/- and balance amount fully . full amount paid for the bullet....
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S
sf0581
Jul 6, 2021
This thread was updated on Jul 6, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Royal Enfield-Booked vehicle not delivered as committed time .

Address:TAURUS MOTORS, SANTOSH NAGAR, HYDERABAD 500059, TELANGANA

Royal Enfield-Booked vehicle not delivered as committed time and not responding either phone calls and direct visits to show rooms not to responding.
We have booked one Royal Enfield METEOR 350 SUPERNOVA BLUE bike at Hyderabad on 23/11/2020 with advance paid Rs.10, 000/-

A) Customer details:
1) Customer name: Tarun Mukherjee
2) Mail id & ph no : [protected]@gmail.com, ph no.[protected], [protected]br...
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