Samsung India Complaints & Reviews

I had sent email to service head of samsung regarding display issues. They are insisting that there is physical damage whereas the mobile is intact and no scratch is visible on the display glass. Seems there was a worksmanship issue which later caused the display crack when in use. My first email sent to service head is as following.

Greetings from nauman khatib.

Sir,

I had purchased samsung note...

I am jignesh chaudhary residence of mehsana, gujarat. I purchased samsung galaxy s10 plus sm-g975f on 8th march 2019 from samsung smart phone cafe located at joyes hub town, mehsana, gujarat-384001.
On 13th november i feel my phone's display color slightly changed to yellow shade, so i wisited samsung authorized service center (Bhavya enterprise) located at ahmedabad - palanpur highway rd, mahesana gidc, mehsana, gujarat 384002 on...

Recently i purchased a samsung led tv online... But i found some issue related to sound... Whenever i called to samsung customer end...
They just raise a complaint and assure me you get a call from our side...
Our sound technical advisor called you in 24 hrs... Till date i'm not receiving any call from samsung side... Really disappointed about the service... Not resolving my concern.....

I bought Samsung RT50H5809SL - 495LT refrigerator 5 years back spening my hard earned money Rs. 51000. At many occasions in past i logged complaints about water sweating and leakage and they corrected. now suddenly there was drop in cooling. Technician told its design flaw as due to water seepage MS pipe got rusted and Gas leakage started. Now even Samsung is not able to repair it and asked us to scrap it. Neither they are replacing it nor...

I complained earlier also about the same problems that was coming in the phone samsung note 9.

Earlier Samsung employee asked me to submit the phone and assured me that now no problem will come in the phone.

They repaired the phone and gave back and i got the extended warranty too.

Now again, within 30 days of receiving the repaired phone the same problems has started again. Its getting hanged,...

I gave my samsung S7 phone for repairing on February 2019 at samsung care at pattukottai area and paid advance rupee 3000, but still they didn't returned my phone even though I told them to return without repair. So many times I called Samsung but no proper response.
My samsung complaint reference no-[protected]

My phone no-[protected]

Please help...

Our samsung refrigerator rt31gcpr1/ctl/2011 model had a part change by a previous service attendant couple of months ago as the problem was even at a low setting everthing in regular section would freeze. The same problem is recurring again. The samung service center sent a person who is saying he will send the other guy ramesh who changed the part. It has been at least a week and there is no help from the samsung service center in chennai....

Hi team,

I am considering this to be legal complaint, else i would be looking for legal case, as i had ordered the mobile via corporate offer and also with upgrade offer for my old phone. Now since samsung is cheating and not accepting the old phone.

I need to check with legal case as my old phone is in very good condition and samsung just wants to cheat and does not accept old phone giving excuses and since...

I want to replace my phone (Samsung Galaxy S7) battery.So I visited service center and asked them to replace it. But they told me that the battery isn't available in the company. Also they asked me to call them every week to check the availability of battery. I called them so many times and got the same answer that it isn't available in the company yet. .Also why can't Samsung provide a battery for a flagship model which is only 4 years old.The...

The pcb of the said washing machine is not available and they are simply not responding any more. Where as on motor the warranty was for 10 year.
So what i will do. It is one type of cheating by the company cleverly.
Regarding this i talked with customer service people and after so many conversion they informed they can settle the matter with 10% of the buying cost. But i told them if they will provide minimum 40-50%, then...

I bought samsung a30s. The fingerprint sensor was not working properly so i went to the customer care in chirawa rajasthan in 5 days of bought only. Like policy of company in 10 days they can replace the mobile if their is any problem but the costumer care reset the mobile and give it to me, then the mobile work properly for some and again that mistake happened. Went to the jhunjhunu rajasthan customer support then they ask to submit the...

Our new samsung frost free fridge 54k 6558 sl does not cool per specification and food is getting stale. The fridge is set to -19 dec cent on freezer and 3 deg on bottom compartment. Fridge cooling is way above the specification temperatures and food is getting stale/spoiled. Repeated chasers with samsung not yielding any constructive results. They send a non standard engineer mr palani who cheats my aged mother and closes the case for last...

It's just a month since i gifted a tv for my parents which i got it from reliance ashok pillar branch and i'm just soo damn annoyed that the product is messed up. The receiver for the remote is not working properly and the there is a dark dot inside the screen. Is it that since i got it at a discount i was provided a defective product? I tried contacting people but no response from them. Please do contact me at [protected] email address-hemnath....

I hve purchased the mobile in the monthof may 2019. Unfortunately the mobile is not working since today. Immediately i have also informedd the same to the service centre. According to them the mother board is not working. I dont want to have the same mother board, because it mey give me trouble after some time. I cannot run around like this every now and then. So i request to to repace the new mobile against this at the earliest...

Final escalation legal notice before filling consumer case against samsung, samsung service center & staff.

Hello samsung, consumer affairs,
I am sameer chand bhukta. I purchased samsung gear smart watch on 03 jan, 2019 from online.
I have given my samsung gear watch for repair (Under warranty) to the samsung care, rayagada on 21st oct, 2019. After conversation with the service center agent, "name - umesh chandra...

I have bought samsung ua48h5100 for 73000 rupees about 3 years ago. It is now showing double image effect. I called samsung services they told me that it will cost me more than 40000 rupees which is totally unreasonable.
So i filed a complaint here on consumer complains. I got a call from samsung telling me that they can give me the new same tv model for 15000. They sent me an email from "[protected]@gmail.com" asking for...

Purchase online samsang mobile M30 RS 13999/- THE TOUCH PAD AND SMALL SIDEBODY DAMAGE
I contracted Several times from last three days over toll free number but no responses .
I also approached to your service center at jalgaon but my problem is not resolved.
ORDER NO[protected] DTD 26/10/2019
pl advise what to do...

I purchased a samsung fridge on 7th oct 2019 and installation happened next day on 8th by samsung service center engineer. Installation was done and we were told that cooling would start after few hours. Until next day there was no cooling and items that we kept begin to rotten. We thought that because the fridge is new it might take time to start cooling but even after 2 more days of waiting it didn’t happen, instead the fridge started...

This is in reference to service order # [protected], we have purchased samsung refrigerator model no. Rt65k7058bs from vijay sales on dt 22/7/2019. (Invoice attached)

As our main door was little small refrigerator door opened by technician and taken into home. During the installation we realized refrigerator door handle was little tight in opening the refrigerator door. Same we asked technician and he updated as refrigerator...

Sir, previously given mail to the company, 'on 2nd october'19 i registered a complaint about my washing machine, that the washing machine water not desposing and drum shaking more than normal, and error message showing as 5d, technician visited and told that there was no problem on it. Without opening physically cleaned the filter and go away after collecting service charges rs.600, within 10 days repeated the same problem, again i registered...