Samsung India Complaints & Reviews

My phone comes in warranty display bubbles no damage confirm by service center only required approval from customers care. During telephonic conversation he submitted my phone and ensure he will provide warranty benefit but after 25 days he refuses to provide warranty benefit and during inspection there is no any physical damage all documents are with me...

I have not receive m30s mobile on delivery time i am not satisfy your delivery my order number[protected]i had booked the samsung m30s mobile order from samsung mobile company but i did not get the mobile on the due date and the date for receiving the mobile was 9th november, so i request mr. G to get the mobile tomorrow in sunday. I do not have a mobile on the due date. I am facing a lot of problems with the kilan, so please sir please solve...

I buy a frontload 8kg washing machine model num: 80j5410gx on 06/10/2016 and its warranty expired on 06/10/2019.. So i called samsung customer care before date on august, they are saying we will send the corresponding man for the extension.. But till now noboday came.. I almost called 11times but there is no response from them.. I already spoken to supervisor 2times for this, he is saying by the next day we will send him but no one is coming.....

Hi All,

Do consider my request and this is how you treat a customer.

Yesterday i bought one refrigerator from your Samsung authorized dealer,
Today i received a delivery and your engineer was visited at my place and
open it, after that we saw there is dents on body, and we inform to your engineer
as well as your call centre support .

Please do find the related proofs connecting...

My phone display was faulty went to customer service centre Durgapur ambuja branch. One person told me to not to deposit the mobile but come back in three days to get it done under warranty. While I spoke to them they said after three days that no parts ordered I had to deposit the phone then they will proceed. I did the same on 1st nov'19 but they are keep on delaying. One screen to replace take so much time.
They were least bothered...

Samsung launched corporate special offer which is started on 14th december and ended at 28th december. I have confirmed with team that samsung a7 is eligible for corporate cash offer using hdfc credit card and with registration of corporate email.

Then i have purchased samsung galaxy a7 with order id :[protected] in corporate special offer with cashback. And my mobile has been successfully delivered on 22-dec-18. I spoke to...

Hello team,

Hope someone at samsung is hearing about the way the samsung is supporting their customers now a days. I am writing this to every samsung higher management email address that i got on google. Not sure, if i get someone contact me on this.

I am surprised to see how samsung is showing unwillingness to help the the customers for the biggest mistake that one has done purchasing the complete home appliances....

Samsung gave me an assurance that sv electronics will fix my refrigerator by today (6th nov) and deliver by today, their manager sadir told me, they cannot commit, they will tell me only at 6pm.

Is samsung really serious about solving my problem or just fooling me around?

How much time will i have to wait for my complaint # [protected], to be resolved?

Arijit...

Hi i am t r biswal and i gave my cellphone samsung galaxy s7 edge in samsung service centre (Bill no. [protected]), rourkela on 5th oct 2019 as because my display was broken and the technician from the service centre checked my mobile if it is turning on or not, my mobile turned on and they checked the display was broken and still in working condition, after that they disassemble my cellphone in front of me to check whether there is any internal...

Dear samsung company team,

Yesterday i got mail of this. And today i got a call from mr. Kelvin brown ([protected]) that i got award winning of 10 cores and samsung mobile and samsung laptop. Asking me for the clearance of that prize i have to pay 18, 500 rs... Is it fake or real???

Samsung electronic company
House 1000, hills wood drive chertsey,
Surrey kt16 0ps
Tel: [protected] br...

Dear sir

i have purchased samsung galaxy a70 phone at 24th july 2019 from day one i am facing technical problems in this device. Lots of follow ups my phone sub ppa board replaced. After replacing the board the issues is not resolved. After that the service engineer replaced my earphone. My phone back cover is opened almost 7 times for the issue. My phone back cover is not fixed properly. Due to this lots...

Had to visit samsung service centre at vasundara ghaziabad for having a software update of a samsung phone bought on 1/11/2019 barely three days in use and the phone developed issues model a 50 samsung mobile bought from reliance degital shipra mall ghaziabad
Service centre at vasundra poorly maintained stuffy and service staff are rude and non cooperative
Will think before buying a samsung product in future.
Not worth...

I just purchased a received a damage samsung mobile phone sma207fg galaxy a20s. But i have received mobile as a broken screen. I am regularly doing the compliant on samsung customer care center and team members. But they did not short out my problems.

I have received a damage item by samsung.

But they didn't give any solution and positive response to me from 10 days.

Kindly suggest me for further...

I have bought Samsung Refrigerator Model No. RT26H3000RH/TL on 8.3.2014 From A.S. Communication, 6-7, Royal Akbar Residency Sarkhej Road, Juhapura. At the time of purchase I have been informed that the Warranty of the Compressor of my Freez is about 10 years. Further on 19.10.2019, suddenly compressor of my freez was stopped working and so I made a complaint and in reply to my complaint, Service Engineer of Samsung Replaced the Compressor...

Samsung has been harassing us by denying to replace our faulty tv by using their crook technician who have agreed at our home that tv is faulty and on conference call he deflected. We have shared enough vedios captured to prove the defect in tv but no resolution still.
It's been more than 10 days since we raised complaints but we got only excuse to remain calm.
We have sent mail to service head samsung, other customer support...

I bought note 10 mobile from samsung retailer and from 10 th day on i had a problem with screen with turned on big mode with is very irritating while using the mobile i visited nearest service center i gave my mobile to them they check it said it's working fine but the is clearly visible i argued with them but they start talking arrogant speech unasked for a replacement they said to visit again i had visited around 6 times to service center...

Its been nearly 10 days since raising the complaint regarding this faulty tv delivered and the issue has not been resolved yet. The technician have been visiting us one by one but just for the sake of formality says that tv is faulty on visit and
1. Mr santosh has visited who tried to sell his theory of 4k wire and software update in this brand new tv set. According to him the flickering and color defect was attributable to cable...

Samsung galaxy m30s has quality issues.. I buy the samsung galaxy m 30 s phone 1month before.. I kept in pocket and it bend the display of the phone has hair line crack and due that the display has gone. And they are not ready to cover under warranty.. And it also have heating and network issues.. I have raiseed many complaints but not get proper solution nor responses... It's bad exp with samsung.. Request you to look into the matter...br...

Hi,
This is joseph from trichy, tamilnadu, india. Last year, we have purchased your product (Samsung w/m jb12 – 65m4020hp) dated 09/12/2018 at vivek private limited, cantonement, trichy, tamilnadu.
From the beginning of purchased, we have been facing so many issues with this product like strain and white patches on cloth.
Recently while using of machine the cloth were teared and registered complaint, the drum has been...

Sir i purchased phone from local dealer a50s samsung phone two time manufacturing fault service centre give me doa letter tell to visit dealer i complaint to service centre last 14 days but they didn't reply me on my email address or call called me and they told that our senior manager will call pls wait 14 day i waiting sir helped me. Depika chavan not called me or e-mail me pls refund my money or give 23000 credit note pls...