Samsung India Complaints & Reviews

Hello,

This is Arpit Agarwal.

I had ordered VR and paid full amount and after so many days you are sending me a mail that my amount is reversed.

That is totally unethical and unacceptable.

How can you take the money in the first case and then after a week reply that your amount will be reversed due to overwhelming response. Is samsung team playing with us or what. When ever...

Dear sir,

I purchased Samsung micro SD card approximate one year before and now it has some error in read or write in data.i contact to samsung service centre but they are unable to tell me the replacement procedure through courier.I m from Distt. Hisar and the replacement centre is in Gurgaon it is very costly if i go there to replace the micro SD card.

So, i request you to please provide me the necessary information...

I had bought a Samsung galaxy tab a 3 and half months ago from a local reliance digital store. After 3 and half months suddenly one morning the tablet got dead i guess. It did not turn on and when i pressed the power key it got overheated and the temperature went on rising. Horrified of the facts that Samsung phones blasting we kept it in a dry room and after 2 hrs it cooled down. Without giving further attempts to switch it on we went to...

I have purchased 25 liter storage type Jonson Geyser 8 months back. In 1st month itself the geyser started leaking and it got repaired in 3 weeks time. Now 2nd time leakage stated. Complained a week back, still no resolution. Even the geyser just warms the water instead of heating.
I use other company geyser in my other bathroom, and till now no problem.
I find Johnson geyser are worst and their services are pathetic. It's...

I registered complaint (complaint no. [protected]) with samsung india regarding faulty refrigerator which was purchased not more than 13 months. But more than 10 days have elapsed and we are getting only false promises. We have kept all my food items outside and emptied the refrigerator as directed by customer care . But still no one fixed it. All food items are not edible now.
My phone no. [protected]...

Hi,

I have raised complaint for fridge issue. My complaint number is [protected]. As on today they have not fixed the problem and not eta as well. When i requested to talk to supervisor of your executive (Rudika) on may 23 2017 at 12.45pm. She gave the reference number "[protected]" and manager will call back to me with in 4 hours. But so far there is no call back from any of the manager.

When i called the hyderabad...

I am writing to you to complain about mobile samsung j7, my mobile phone has blast on 19/05/2017 at morning. I purchased phone on 10/06/2016 but customer care center not giving phone in warranty period they taken my phone in out of warrenty. Bill reference no. [protected]. I call customer care sarevice canter they ragisterd my complt ref no is [protected]. Please take the action as soon as possible.
Thanking you
Name : vinod...

I Have email several times to Samsung but there is no response nor they pick the call. I have raised the query for 5% Cashback which was there when I have purchased S7 Edge 128GB from sion Mumbai.

But 3 months have passed but there is no response from Samsung.

IMEI no.
[protected] /01

[protected] / 01

RZ8J20CVKXJ -SERIAL NO

Model no. SM-G935FD...

New refrigerator is not working from day 1 and still not repaired after 2 months.
Most of the parts have been changed in product and still not working. samsung customer experience senior executive Abhishek Chaturvedi[protected] Extn-9696) is saying that sending email is against samsung policy. he has been asking me to wait patiently for 2 months and still no solution. If i ask him to send email confirmation on whatever solution...

The complaint of the Samsung refrigerator not working was raised on 17th of may. The company engineer visited on 19th and said a part has been damaged and it will be replaced within 3 days. Now after 3 days and following up with the regional service centre and the customer care the only response I am getting is that the part has been shipped and it will take at least 20 days to reach from Chennai. Even the slowest mode of transportation would...

Fake serice man, alsways behave badly and very bad mouth spoken person, really disgusting service and refrigerator. I bought on 12 march but it is not cooling so i complained, many staff man come and make reports but no one exchanged it since 2 months and now saying your report is over.. Really i very bad refrigrator and worst service. Not going to by samsung product anymore and tell my friends too not to buy....

I'm very annoyed and disappointed with samsung service. I had initiated the first complaint on 4th may, 2017 and today is 22nd may, 2017 with no support of fixing the refrigerator. There were complaints reference no.'s [protected], [protected] and [protected] and last escalation complaint reference no. [protected]. I want my refrigerator to be fixed what excuse of parts not available. Samsung service center krish electronics d-5, nandavan industrial...

Hi,

This is to update you that, I am facing numerous issues in my newly purchased Samsung S 8 plus which I have ordered on 5th may 207.
When I got this phone, there was a crack in that phone, so I though this could be due to my casual handling. so after the day, I received this phone, I went on a family trip and was not able to make any complaint in the Samsung service centre. On the way, I checked the same with the service...

I have bought samsung galaxy on7, seven months ago.

All of a sudden, mobile is not getting re-charged... Always showing the "0%"... Tried by changing chargers, no change.

I lost my confidence on samsung products now...

Kathiravan. R
[protected]@yahoo.com
[protected]
[protected]
Please reply through mail, since my mobile is having problem....

Dear Sir,
This is to inform you that, on 19/05/2017 i have submitted my Mobile (S/N- RZ1G12RW6WX ) regarding simply issued of charging problem with estimated of Rs.550 approx. but on 20th May-17 on 04.00 P.M informed that that should be mother board problem and that estimate will be 8.5K, as per reply i have not needed more expenditure of 80% of mobile invoice price. Than went to on 22/05/17 and also receive my handset.
When...

Sir i had purchased the above subjected appliance in 2012. Fan of the said appliance is not functioning. Engineer asked me that mortar of the said appliance has been damaged which will be replaced by issuing a new mortar by samsung co. May pl. Arrange the said and direct the engineer concerned to replace the said on priority
Riaz malik
H. No.168 bathandi morh narwal jammu (J&k) 110018
Ph. No. [protected]
Regards....

I purchased Samsung S6 edge mobile bearing No 359670/06/46/662/3 on the name of A/C ONGC - CPF 68646 B BALAJI, on 30.11.2016 at Sree Raj computers and mobiles showroom, Kakinada A.P.
Since then mobile is getting heated abnormally while charging and net utilization. Several times i approached at above mentioned shop keeper, no proper response from him and used to say" All S6 edge mobiles themself have heating problem" . This made us...

Sir, i am a consumer to buy a samsung mobile in 04 january 2017 after 14 day my phone back button is not properly working so i go to the customer care service but they don't repair my phone properly even there is a due date for this phone by which i shold get a new phone but after 1month of repair again its back button not working again i am going to the care and repair in 4 month i repair my phone 3 times now after 1 month again my phone...

Reference no [protected].

Dear samsung customer service team,
Your question
Last service on 13.10.2016 vide call no [protected] dated 12.10.2016 when there is a freezing problem. The same problem is arises last few days.
Counselor answer
Dear mr. Ghosh,

Greetings of the day!

Thank you for sharing your email with samsung and providing us the opportunity to assist you....

Dear sir/madam.. My registered email is [protected]@gmail.com
With your reference i already send mail on 13th april regarding problems in my mobile.
But samsung officer told to visit service centre, for my convenience, i visited service centre on 16th may and told the problems that,
Uncomfortable to use the samsung mobile like touch issue. Automatic on and off, heating issue and display problem (Display sometime looks...