Samsung India Complaints & Reviews

Sir I ([protected]) purchased a refrigerator from your reliance digital store Gwalior. Very next day I found that refrigerator is not working properly, so I contacted to customer care for this problem but did not get satisfactory reply.I told them that it is a manufacturer defect so replace it with new one but they refused to do so and said that we will repair but I don't want to repaired refrigerator because I paid for new one why I accept...

Sir i am using samsung a5 2016 model since last 7 months. Now i faced battery bulging problem. I gave my handset and all accessories to the nearest service center. My complaint number is [protected]. I want to know the status of my compliant please. They said that there is a option for cash refund.. And also said there is no batteries and handset for replacement...

I have purchased Galaxy Grand Prime at Rs.11999 but after one month the issue regarding battery performance. My headset is of 8 GB but system needs to run 2.5 GB, after availability of proper space my phone does not work properly and hanging off.
When i just connect to Wi-fi in first 10 minutes it is get hangeed and i have to restart it again and again. In a single day i have to restart my home 5-6 time daily.
In 7-8 months...

Sir

I bought a Samsung Galaxy A8 SM-A8001ZDEINS on[protected] for an amount of Rs.29, 490, which might be just peanuts for you, but a substantial sum that put a hole in my pocket, thanks to me being from a middle-class family. On[protected], 8 days after the 12 month warranty period, the mobile's display screen shows discoloration (a purple red hue) that starts on one corner and spreads to the entire display screen in less...

We are facing cooling problem (Not at all cooling) from sept'16. Registered complaint ample of tym. Executive came, resolve my problem temporarily. But again after every 10-15 days same problem arise. Two times thay hv taken refrigerator to service centre. But they are unable to get permanent solution. Request you to kindly replace my refrigerator asap....

There is a pink line on my Galaxy S7 Edge display.

It is a generic issue and a free replacement must be provided. Unfortunately due to some family problem I wasnt able to contact Samsung service on time and I purchased the device on 15th April 2016.

Now they are refusing to repair the smartphone. If this would have been issue with only my S7 Edge I wouldn't complain, but as the issue is existing in a very high...

I, rai pradeep narain purchased a refrigerator from reliance digital, ranchi. From last two weeks my refrigerator was not cooling property. So i made a complaint and an engineer took a visit and said that the problem is from compressor. So i was asked to refill the gas because the compressor is blocked by the gas. And i am having ten years warranty on the compressor. My compressor is not empty yet. Then also i have to refill it and that will...

Dear Sir/Madam,
I have purchased this Samsung Mobile Galaxy A5 2016 Edition on 15/06/2016 and day before yesterday It suddenly got bursted like, with a low sound and fell off, and the complete device was extremely in heated condition that for a moment we scared and remained away from that mobile. After couple of minutes later with caution we took the phone in our hand and noticed that the mobile device is still in heat condition and...

My complaint is about refrigerator

We complained about our refrigerator to samsung service center versatile electronics, d. No 15-11-14, satya prasanna nagar, near rotary blood bank, kalpana junction, kakinada 1 month ago then they given a call number [protected]. But after that there is no response from them and again when we contact them another call number [protected]. After that a person is sent and after checking that product...

We had purchased a Samsung Refrigerator having twin cooling technology, on[protected], from Chroma Store, which was delivered and Installed on[protected]. The Refrigerator worked well untill 2 days back when suddenly its on door display panel freezed on a single value and is giving a blinking display. Somehow this is also linked to the cooling of the complete refrigerator and its not cooling properly now.
We had made the complaint...

Samsung replace my display

On 25th October 2016 i went to service center as i have been noticing a pink color line in my display of my phone samsung s7 edge which is under warranty.

After checking the phone completely by technician i was said that there is internal fault in display & at present display is not in stock.
He said he it would be replaced within one week & placed order for display...

Dear samsung team,
I bought samsung a7 (2016) last year in the month of may. I was using this handset very carefully even after that it start giving issue while talking getting heating up and after full charge its getting drained immediately. Since april'16 onwards i realized that battery of the phone is getting swallowed. So i visited the samsung service center on 25th april'17 and explained the issue. Service center executive told...

Dear Sir,

I have purchased an android phone vide model number A7 2016 on 03.02.2017
The day i purchased the phone there came a problem with Primary Camera. Photo doesnt get clear for a longer time everytime when operated. Same day i contacted the retailer and he said that it will be ok after being use for sometime. This is a high resolution camera, hence it take time to get picture cleared.
Today i finally...

In morinda samsung care centre they cant handle the cunsumer or everytime give wrong discription and evrytime saybits a waterdamage phone this bill is not valid if a online bill show then theyvask its not valid and they cant handle the customer properly and take so much time to a work please give the care centre to a perfect holder or close this in morinda...

Such a disappointment! I've been using samsung products my whole life and one bitter experience shatters the trust completely. The washing machine I purchased was installed a week after delivery and that too after 2-3 calls a day, with me literally begging them to send a technician. And now the machine is giving me problems on the very first wash. I lodge a complaint and I get a call two days later saying they will send a technician the next...

Dear Sir
I was purchase double door refrigerator having model number RT275SMSAR2/TL, 253 LTR on 9th Nov. 2015, from R K Electronics, 77, Rampuri, Kalkaji, New Delhi 110019. (Bill attached this mail.) After 2 month this refrigerator is not working properly, upper door freezer was working but lower door freeze is not working properly. When I know this problem than I called in your customer care number [protected] for requesting send...

Dear team, i had purchased a brand new split invertor ac in jun 2015, model no ar18gvshatqxna, intially it had worked good for 3 months, after that i have been registering service/dis-mental complaint when i shifted my home in sep2015. At that time display got damaged by your engineer, and it took 2 months to resolve the issue.

Again this year 16.03.17 i registered complaint for servicing with complaint id [protected], but...

To
The executive manager
Samsung mobile
Sub - handset (A5 2017) not work within 2 days from the purchasing

Sir/madam
With due respect i, undersigned, i have purchased new mobile handset a5 2017 amount of rs-30, 500/- on 27/04/2017 and next day set power key not work and the said handset submiteed on 04/05/2017 at raiganj uttar dinajpur samsung care. But unfortunately they did not response till...

Dear samsung,
I am deeply hurt that i bought a 65000 rs mobile phone and my wireless charger coupon is not being redeemed... Your service center people are acting that they do not know about this thing and telling me to mail to u... Sfzsqyrdokka ~my coupon code... My mobike number is [protected]... Nd prebooking no is [protected]... Pls see to it and lemme know as soon as possible...
Navneet singb tuli...

Hello samsung support team,

I've purchased my 50' led tv (Un50j5200) from pleasanton, california 94588 on june 21, 2016 and have registered the product online.

I have the bill available with me which is covered under one year warranty. I also have the extended warranty for another two years.

However, the service center claims that tvs that are purchased abroad are not covered under warranty.br...