Samsung India Complaints & Reviews

I would like to put it in writing and shout aloud about the PATHETIC service from Samsung customer service in dealing with a small job like TV installation. I requested a TV installation service on 16th Morning and I was promised that the service engineer will give me a call on 16th and visit my premise for doing the TV installation. Later on 16th May evening, I was conveyed that, it will not be fixed on 16th and given another promise that...

I have brought ac on june 2014. Within these three years i have already wasted 15000 in repairing this. Gas got leaks very frequently. We got cooling problem every time apart from other low quality parts issue., i am also agreeing that samsung is using very low quality product, within very limited use circuit goes vanished, now samsung technition changes us to replace that circuit, which cost around 8000. So why we will bear that cost. Within...

Sir, I purchased a new Samsung Galaxy S8 plus for Rs 65000 here in Hyderabad at a Samsung outlet. The device is defective from day one in that it does not charge beyond 81%. The Samsung dealer who sold it to me told me to go to the Samsung Service centre and get a DOA and that He would replace the device. The people at the service centre said that they were aware of this problem with their S8 plus devices and gave me a customer care number...

Sir, i want to inform you that i went to the above mentioned samsung service centre on dated 15.05.2017 for a reson my phone not on. They checked the phone and said there is a little dot on my screen and its the physical damage. And they request me to replace the display.. Cost of rs 8000... Then i simply denied to replace and said give my phn back to me. Then i went to rcv my phone today at 10.20 am dated 17.05.2017. They are giving me a...

Its regarding split acs, called the customer care for the repair and technician was sent by the company. It was under 5 year warranty period for compressor, he told that compressor would be taken by the technician 5 days before. Till now no response from both samsung customer care and technician. It was told if it doesnt fall under warranty, would have done on the same day. As its falling under warranty that means no proper response and delay...

Our Samsung fridge has the same chemical smell. It permeates the food -which we have to throw away, it stinks up the entire kitchen when the door is open. The smell literally makes you sick to your stomach. I have cleaned the fridge with bleach water, soap and Windex and no luck getting the smell gone. I have used coffee, orange peels and baking soda and can't get rid of the stench. I contacted Samsung and they acted, like they never heard...

Sir i am ashish soni (C. G) mungeli se samsung galaxy j2 16 date 7-11-16 ko liya tha jiska emi no *352801/08/383730/7* *352802/08/383730/5* color gold hai jisey 14-05-17 ko kisi vaykti dvara chori kar liya gaya hai kya ap mujhey iska lokesan bata sktey hai our abhi kiss vyktiy admi dvara isey chlaya ja raha hai jankari deney ka kast krey may mo no [protected] ismey bata sktey hai...

This is to inform you that there is a constant formation of ice in the lower part of our Samsung refrigerator. We have complained about this before and the Samsung professionals told us that a part was missing. The Samsung professional then changed a part but the problem has persisted and is causing inconvenience. We have been complaining every 2-3 months. We have already called the professionals thrice over last year and if this problem...

Complaint number : [protected]

Why you guys are so Dumb to listed the Customer complaints.
Whats wrong with your Toll free number ?

Almost 10 days complaint given & no response Dumb Samsung.
This you treat your customers ..!!!

Address:
Padma Towers, Ongole
&_____&&&

I shared compliant number with registered Samsung Care.
Don't what information...

Sir I ordered a samsung power bank and samsung memory card. Which delivered by them and payment I also made but the product is duplicat. I visit the site again file complaint but there is no response. This site is doing fraud and cheated many customers. Its a request to please band this site and protect the customer agains the fraud committed by them. There are many peoples who are cheated....

I had ordered Galaxy S8 midnight black from Samsung shop e store with order id[protected] on May 5. I had raised a cancellation request by sending mail to support.[protected]@samsung.com on May6, May 9, and May 11. As there was no response from there side i raised an escalation for call back on May 9 and 10. After this, i got a call from Sasmung on May 12 and i was notified that my cancellation is now approved and i will get the cancellation mail...

Dear team
I am now fed upoff compalining to samsung service about my deafulty refrigrator always samsung service person comes nd the result is same after 2 -3 days i think i have done biggest mistake of my life this time purchasing samsung product. All of the above samsung service advisor are soo rude with coustomer i think samsung is using very lowquality material know only spending on tv commercial ..
I think i want a complete...

I bought samsung galaxy s7 in last week of aug, 2016 by paying rs.52, 000/-.

After 1st october 2016 samsung introduced offer of one time display replacement @rs.990/- also price of mobile was reduces to under rs.40, 000...in spite of price reduction offer was extended to new buyers.

I am shocked to know that i showing loyalty to brand (Since s3 launch) and buying s7 at premium pricing of rs.52, 000/- i am denied...

Dear Sir,
I have just purchased and received yesterday from you a, Sir It is Charging own in 18- to 20 minutes and discharging it in 12-14 minutes when I attach my any one mobiles by one at a time, So I Confirm that it is inferior quality or it is a duplicate device, and it is not useful to me, Therefore please call back the same device from my end and return my total amount immediately.

For your suggestion to grow-up...

Dear sir
I am writing this with pathetic words that iam a regular user of your samsung mobile phones. I have been using your a series and s series phones since 2010. I recently purchased a8 however after use of just six to eight months the battery of the cell phone is showing extremely poor performance. It doesn't last for more than 2 hour o[censored]se. This is highly disappointing on part of samsung having such a brand name. The service...

Hi
I am Nitesh Jain from Indore MP. I have purchased Samsung C 9 Pro on 21.04.17, from very first use it was giving voice with vibration. The set was heating & finger print scanner was not responding properly. I have visited the service center & let them know the issue. They have provided me DOA on 28.04.17. The shopkeeper M/s. krishna Communication had replaced it with new one. I have tested new phone at shop & let them know above...

I have purchased samsung ac in may 2014 and it stopped working in three years and even after 4 complaints the service people couldnt even understand the problem until i called the customer care repeatedly and literally begged them to fix my AC and they are charging rs11070 to replace the condensor and for this it took 1 moth 15 days to get them to say this.pathetic product pathetic service.why do they even manufacture such product and dump...

We purchased new samsung 1.0 ton ac in saravana stores padi wide bill no - f9c1s5/17373, sales representative who have represented to sale the ac have clearly explained installation is free of cost in default of 3 meter wire & 3 meter copper tube will be inclusive.

Also service engineer who attended for installation, initially asked rs. 500/- for installation charge & rs. 600/- for wire.

This is contradictory...

On 13.05.2017 from my registered mob. No. [protected], i have registered online complaint regarding installation of ac. The ac was installed but the compressor have some fault in it. The engineer who came to my home told me that he had forwarded the complaint regarding non functioning of compressor. Then i have also called the customer care on 13.05.2017 evening regarding fault in compressor, the person on the phone told me that the engineer...

Dear sir,

It pains me to write such an apathetic mail to you, because being a samsung patriot i have always loved and endorsed samsung . As it provides a good platform for a common user to have access to distant part of world.

Without taking much of your precious time, i would like to say that i own a samsung S7 Edge phone since 14 Jan 2017 and it was working fine until 07 April 2017. i discovered display got...