Samsung India Complaints & Reviews

Hello sir, this is Dr karthik from Bangalore, I have written to complain that I bought a new s7edge from pai international and just after 20 days my screen got blank, however i got the screen replaced under warranty and since then it's not working properly. After paying 51000 and buying a premium mobile this is not the service that I expected. I did a screen check and it shows some lacunae and the touch is not responsive and it's gets inturrepted...

Hi Team,

I am facing issues in my television. Television turns off and on automatically and also channels change automatically.
Up to my utter knowledge I guess there is some sensor issue.
Request you to extend your support asap.
I will share my personal details with you once you agree to send your technician to my place.

Regards
Prafful Methi...

I visited the customer service at Malda west bengal, I went to deposit money for the reperaing phone I waited almost 45 minutes then I asked a lady more how many hours I have to wait then suddenly the guy Amit Prasad started telling me you have to wait till yours turn comes but I see people coming after me and their problem is soloved but Amit Prasad started shouting using abuse language in front of all staff and customers. Request you to...

I have been there for three days for the L.E.D. TV but no engineering engineer has been able to apply it on the wall, I was given this number [protected] by the customers side by the customer careers. whereas in twenty-four to forty-eight hours I have to serve them. Four times I talked to the customer care But no response has been received from Samsung That's why I have to be prosecuted in the Honorable Court of Consumer Forum in the Samsung...

Hi,

I hope from my above furnished personal details you can take my case history and the escalations made. I face two major issues from your authorized service center.
First thing is misbehavior of service executive with my mother in the home at the time of service of washing machine, due to that she is mentally disturbed.After escalations made there is no proper solution is given. Still the case is in open status no...

I have give my phone to authorised dealer of yours for service in pattom samsung service center. And they have given me such a bad service to wards the phone complaint and towards the customer. They have acted rudely and badly with attitude towards the customer treating the customer in a very bad manner. Pls do take neccesary action agint the staff named anu g and there head guy who acted rudely against the customer. Hope u will take necessary...

I bought new Samsung j7 mobile at police canteen in thoothukudi on 25.4.17.It was not open.After remove the battery and reinsert the battery, it is working.If I switch of the mobile and restart it does not open.I gave the mobile to the thoothkudi Samsung care on 27.4.17.They promised me to give a new mobile the next day but there's no response from Samsung care.They said they will call me and will say the status.But there is no responses.If...

I bought Samsung C9 Pro Mobile Phone on April 26th 2017, Within a week I have broken its display by Mistakenly, then I gave the Mobile phone in an Authorised Samsung Mobile Service Center in Coimbatore for Service. Till yesterday there is no responce from them, But Now they tell us that there is no Screen Replacement for Samsung C9 Pro, so wait for a week otherwise get your mobile phone from us and do something. So please help Me for solving...

I have given my samsng a7.2017 model for replacement of screen. Its being since one month and yet the part has not been replaced. This incident took place in rajahmndry service centre. Those people never respond to you. Always being arrogant. Cheats you by saying nonsense. Takes your money and never listens to your problem. When i call them by phone they nnevere replied me. They say that they will call back and that wil never happen....

I have purchased this band on 30th january, 2017 and after 1 month o[censored]sage this band showing highly inaccurate floor and steps counts. After this i had submitted this at the service centre (Hcl services, noida).
It being already 5 job sheet i have received from the same service centre but watch has not been repaired till today[protected]. I have also mailed several times to mr. Santosh upaddhyay and mr. Azaruddin (Senior executive,...

Dear sir,

Job sheet number — [protected] sri ganganagar sm-g610fzkdins

I have purchase my handset j7 prime[protected] after seven - eight day i face network and heating issue. After that i visit near asc samsung shine telecom sri ganganagar (Rajasthan)
Contact sandeep meet in front desk and after some time say no any issue in your handset. Not make job sheet i come back at my home. Same problem face...

Dear Sir,
My handset S6 edge getting vertical Pink line without physical damage.Earlier I have also faced this issue.At that time I have surrendered phone to samsung customer care and they have repaired it and given me after 1 month.

But now I am getting pink line again on my display.

Please note that its not Physical damage at all.Can you please help?

Regards,
Krunal...

I have submitted my mobile model A8 at janakpuri c-5 new park service center for repair issue with job sheet nu-[protected] my mobile was under warranty, service center staff Rajiv charged me Rs 6000 against my mobile repair, I came to know about this through there customer confirmation call which Samsung made to there customer after repair, neither my mobile got repaired and nor they refunded my money, I took the issue to the Manager of service...

My jobsheet no-[protected] dated 24/04/2107. I purchased s6 edge on 24/02/2017 and from the first day i was facing a problem that was sound from camera i wasnt using that phone in starting as i was having my exams so on 11/04/2017 i submitted my device to service center (Jobsheet no-[protected]). The service center replaced my motherboard and camera and still i was facing the same fault, i again submitted my device to service center on 24/04/2017...

The company gave a commitment of fulfilling delivery on 2nd of May i.e. today but failed to do so saying only limited phones have been delivered by the dealer. This is the state of their own Smart Cafes. Over and above that, their employees confirmed over the phone about delivery but it seems sold it somewhere else. Even the company messaged that all those who pre-booked the phones will get delivery by 2nd prior to regular walk-in customers....

I am purchasing new mobile samsang- J7 SM-J700FZDDINS on dated 23/03/2017 by the name of Mr.Suresh B. Bochare. After purchasing mobile i have an problem of small speaker of mobile and i had repair the mobile from samsang service centre at manmad. But the problem is not solved. And after that the new problem is raised the mobile is more heated and after that this mobile is switch off. I have repaired it again from service center of authorized...

In the year 2008, I have purchased a Samsung Refrigerator on 16.10.2008 vide Vat Tax Invoice No. 5648, Model No. RT25ZVPS and in the year 2013 since it was not working in good condition and contacted the Samsung Showroom, as advised by them, the authorized service cell was contacted and the refrigerator was taken to workshop by M/s. Bright Engineers, Visakhapatnam, and after its repair on 22.08.2013 and charged Rs. 1280/-. Subsequently the...

I have made one online complain to Samsung vide no [protected] dt 23 04 17 through toll free number[protected]. Their engineer of their service center S N Enterprise 7k M G Road Kolkata 700063 Mob no [protected]/88 has visited my place and taken advance of Rs 3500/- against an estimated cost Rs 6600/- for replacement of PCB of my TV set. On 27 04 17 another engineer came with that part for replacement and trying to replace the same is found...

I am lodging complaint for the second time as i didn't get any remedy against my previous complaint.

I ordered this phone on 10th march 2017 from flipkat. Within 10-15 days after arriving this phone started giving trouble recognizing the fingerprint. One error was showing _quothome key may be dirty or damp. Clean and dry the home key, then try again_quot. That time i thought may be for this reason only it couldn't recognize...

Samsung mobile phone
S7

I have recently purchased s7 i was on international tour tried to change my sim card and at end sim card tray came out and sim did not. Company saying hardware does not have guarantee? But there is no problem with it why did sim did not come out. Phone was not damage and if was clearly seen and agreed by customer care that it is a samsung fault than why it is not getting replaced? And why parts...