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Samsung India Complaints & Reviews

3.1
Last updated Apr 29, 2024
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122002

Samsung India reviews & complaints page 398

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C
Chineepatl
from Jalalpur, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Mobile service not in in warranty repair

Address:Navsari, Gujarat, 396445

My mobile phone is in warranty network problem. But service center reply to pba liqed damag this phone is out of warranty.. But i m not agar this my phone is liqed damag...
My service cente bill no - [protected]
Model name is sm-j200g
My contect number - [protected]...
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nagamani akkineni
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unprofessional service response. 3135TNBBL

Address:500020

Complaint lodged saturday dated last week of 26th march 2017. Monday service engineer visited and advised for component check and needy action. He took time to. Complete the action. Meanwhile. We have shifted house and. Informef the same with service engineer to complete the servicing. While anticipating the same guy to attend the complain his representative visited and reported pnb boards must have failed hence he took them along got it...
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Dhiraj mehrotra
from Lucknow, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

42 inches LED panel damage

Address:Lucknow, Uttar Pradesh

I have purchased one led 42 samsung 4335100 on 8/9/2016 from reliance digital store lucknow vude invoice no. Txn#6 dated 8.9.2016 and it got out of order on 27.04.2017. I have given complaint to call centre [protected]. Your engineer visited on 28.4.2017 and informed that panel needs to be replaced. I want to state that in just 6 month in panel got damage. Than how can i believe that this will last long. Just get the panel replaced immediately...
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Prashant Patel 13061962
from Borsad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refrigerator

Address:400067

I purchases a Refrigerator on[protected] from Kohinoor at Kandivali - West, Mumbai - 400 067.
Now on[protected] cooling totally stopped and the same was complained to Samsung Service Centre at Kandivali.
Engineer came, charged around Rs. 575.00 and without giving report, told that the fridge can't be repaired and the company will pay the depreciated amount and I have to return the fridge, without talking of Replacement or Repair.br...
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S
sinha0506
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Irresponsible customer support

Address:110096

I had contacted the customer support on the 22nd as my air conditioner wasn't working. They mentioned that someone will come the day after i.e. 23rd, however, no one showed up. Upon checking with the customer support team, they said that there was a "Pin Code" error and they lodged the complaint again, again confirming that someone will visit on the 24th of march. And still, no one was there to fix the air conditioner, called up again and...
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zaid.ilink
from Bhopal, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Hard rotating bezel on gear s3

Address:Ahmedabad, Gujarat, 380015

I went to service center on Monday and they took my device for observation. They have not revert back to me after that. Today, afternoon I called them and the person said that it is working fine. My actual issue is that rotating bezel is little hard compare to normal. The person judged that it is fine based on his feeling. They do not have any idea how to diagnose hardness of rotating bezel. He said he has previously seen gear s2 device and...
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M
markmathew
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Samsung staff deleted V.V.Important photos and files from my tablet

Address:600042

From yachna chauhan yachna. [protected]@partner. Samsung.com

To: samsung customer care 27-apr-2017
Cc: yachna chauhan
Executive, customer experience
Ph:[protected]
Mobile : [protected]

This is regarding the samsung tablet sm-t3110mkainu bearing s/n: rf2dc10wkkt which was given for service. Due to the negligence of the service center staff, all the important data, documents and extremely...
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T
trajesh07
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Samsung ON 5 Pro

Address:Gurgaon, Haryana, 122202

My phone was having charging issues. So gave the phone to an authorized service center in vellore. The technician replaced the charging port and said mic also needs to be replaced and currently mic spare is not available and i have to wait for 2 days. From there on, I had contacted the service center every day for 10 days. They said that spare is yet to come from the company. And now they are saying that mother board is having issues due...
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P
panghal
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Samsung split ac service no response

Address:500087

I have a problem in my ac last year n called service center person... Rather than repair it he weld the entire pipe of main unit n exhaust.. Now after that also the ac didn't function.. At alll for which i got my complain register but all in vain..
Than i called the customer care for de - installation of my ac as v r moving out... On 22 april n continously follow up but no response n on final day that is today me n my husband called...
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M
mandy5183
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Repair of samsung a5 2016 (extra charges added)

Address:Chandigarh, Punjab, 160022
Website:samsung mobile

I have registered a complaint vide Order no. [protected] dtd. 18.04.17 @ Samsung Care, Sector-22, Chandigarh in my Samsung A5 2016 model mobile phone as screen was fainted suddenly (phone is in warranty)
I would like to inform you that undersigned is not satisfied with the charges for description i.e. Tape Back Glass SVC of Rs.302.68/- added in the invoice no. [protected] dtd. 19.04.17

Recall the last repair of same...
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Nirmal Ratnam
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Samsung a7 defect

Address:Bangalore, Karnataka, 560021

Hi,
Sold a defective a7 phone by samsung company
Got damaged within 7 days of purchase.
I got the newa7 phone from croma, placed a screen guard over the screen started using it after 1 day.
First volume was keep on going down, (Thought may be i don't know to use it).
After using it for 4 to 5 days placed the phone on the table after some time when tried to switch on the phone, phone was not working....
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S
shenaz mukadam
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cheated me with fraud product.samsung juicer mixer grinder

Address:Mumbai City, Maharashtra
Website:Consumercomplaints.in

Cheated me of fraud samsung juicer mixer grinder. One vendor entered my bldg n said he had the samsung juicer grinder which was costing 5 thousand was giving me in rs 1500. I asked him to open the product n show me but he insisted that he was in a hurry n his other friend was standing out n just grab the money n disappeared. Whn i opened n saw der was no cleaning brush n dmixer grinder rubber all cuts n broken. He din give his no. Sayng wil...
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Ramaganesh palanki
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Samsung galaxy a7 2017 mobile phone

Address:533101

I got a problem with my mobile phone display screen.it got broken down due to sudden fall from height.later i approached the service centre immediately the next day.they told me that it will cost around 7500 rupees and i have to 5000 rupees as advance inorder to do the repair.this took place on date 07-04-17.till date .my mobile is not repaired and im facing trouble daily.when i call to the branch manager, he is not even answering my call...
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Nishu_ankit
from Mohali, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund of money for samsung inverter split AC

Address:Lucknow, Uttar Pradesh, 226022
Website:www.consumercomplaints.in

I bought Samsung Inverter split AC model no. AR18JV5NBWK on 28 february, 2017 from a showroom Value Plus Retail Mahanagar Ext. Lucknow for Rs.42000/- considering 10 years warranty on compressor. It got installed on the same day but it started giving problem the very first day. It was not cooling properly.
I lodged the complaint later on, service engineer came to my house and checked my AC. On inspection he found that the outdoor unit...
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Amit Borasi
from Indore, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Samsung power bank 25000 mah & 64 GB memory card

Address:Indore, Madhya Pradesh, 452003
Website:www.online media combo

I have ordered the samsung 25000 mah power bank & 64 gb memory card on dated 16.04.2017 through order no.[protected]. I got this product on dated 19.04.2017 but i want to return this product as memory card is not working in mobile handset and power bank gives backup for very little time like 5-10 minute only.
Please take return this product and refund my amount of rs.999/-
Also suggest us way of return this product.
If...
+1 photos
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unethical behaviour and bill not provided.

Address:Hyderabad, Andhra Pradesh, 500063
Website:www.samsung.com

I have purchased the Microwave Modle No. GW731KD in 2015. Within 6 months the product stopped working. Lodged a complaint and the service engineer came and repaired. However the product stopped working the next day. I was travelling, hence could not get the same attended again. However on 23Apr17, I logged a complaint again and the service engineer attended the complaint on 24Apr17, he charged me Rs. 289/- for the visit and repair, however...
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drsantosh dhabhade
from Mundi, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Charging problems

Address:455001
Website:No

My new phone is charging problems I am gating a phone Samsung care in my city dewas pin code 455001 but not ripping I am 4 /5 times Samsung care than my phone Samsung on next is not ripping than may problem display is dated and blind than next time my display is change but my phone charging problems is as its same problem so please I have request you
Otherwise I am going to consumers form...
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R
rohit goyalll
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unfair trade practices

Address:Bharatpur, Rajasthan, 321001
Website:www.samsung.com

Respected sir

Details are:
Invoice no. - del_lhr_03l[protected]
Purchaser name - mr radhey shyam goyal
Ph no. Reg. - [protected]
Model no.- rt33jsryesa/tl
Sr. No.- 03624pagp00012l
Date of purchase[protected]
Mail id to co. Ref no.- [protected]

I had purchased a refrigerator of samsung. Now there is error of cooling from date 14/04/2017.

Now i made...
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Gourav Kekan
from Indore, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Samsung memory card & power bank

Address:Indore, Madhya Pradesh, 452001
Website:www.online media combo.com

I have ordered the Samsung 25000 MAH power bank & 64 GB memory card on dated 18.04.2017 through order no.[protected]. I got this product on dated 21.04.2017 but I want to return this product as Memory Card is not working in Mobile Handset and Power Bank gives backup for very little time like 5-10 minute only.
Please take return this product and refund my amount of Rs.999/-
Also suggest us way of return this product.
If...
+1 photos
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Jay Sukhadia
from Surat, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Worst service

Address:395009

With in a seven days of new mobile purchas I m facing various problems like auto lock, display problems and last but noy the least mother board problems...
at the very first time at seventh day of mobile purchase I need to go at customer service center and they just updated the software, second time I need to go there again to resolve same problems and they suggested to change display, now again today I visited your service center...
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