Samsung India Complaints & Reviews

I bought two pieces of earphone on 20/11/2016 booked through online. As per the terms and conditions the warranty of six months is available. One of the earphone was not working which was replaced by the service centre during Jan 2016. Now the replaced earphone suddenly not working i.e. the mobile is unable to get connected to the earphone. When approached Samsung Customer Care at Velachery Chennai on 21/4/17, the person Named Shri Jai Ganesh...

I requested for installation of the air conditioner in chennai as i was shifted to chennai from trichy on the 18 of april 2017. The customer service changed the address and took the request on 19th april, and i was assured of installation the same day, since then no one has responded to our continuous calls even the customer service even after complaining twice didn't send any technician for installation. There is some service people from...

I have purchased a refrigerator in June 2014. There is a problem in my refrigerator from last 10 to 15 days. The refrigerator is not cooling. I have complaint in 6 to 7 times in your registered toll free number. One guy came 2 to 3 days back and check the refrigerator. The person which came from your team says me that this refrigerator can not repair and you can repair from anywhere.He just 2 to 3 min stay in refrigerator and then go to return....

I have purchased a samsung smart phone bearing model no sm-g531f/dd, s/n: rz8h40jchlw, on 5th june, 2016 from a shop in jalpaiguri, west bengal. Unfortunately i have lost my cash memo. My phone is not starting. So, i went to jalpaiguri service center. They did not open my phone and returned me.in jalpaiguri service center, the persons told me that i do not need to carry my cash memo to avail service charge for the company "samsung". Accordingly,...

Dear concern,

We bought Samsung refrigerator almost a week ago and waiting since a week for your concerned person to come and give the demo so that we can clearly get know how to use the product without any further damages or issues. We tried to contact customer service regarding this but we didn't receive proper response from the team. Please send the demo person as early as possible and resolve our issue.

Expecting...

I purchse samsung j2 mobile in feb 16 and in 1 year my phn is very slow after 1 phn is hack all time and lots prob in it u r coustmer care cut my phn in 1 mnt 3 times i[censored] dont response i go to consumer forum for justice i m coming from middel class family and 8500 rs. is much more for me my phn is not working properly and its mently herrasment for mr...

I purchased 3 Samsung split A/Cs 1.5 tone from E-ZONE NOIDA. Invoice no 93165742/3 dated 26/9/2016. two of them were normal three star ACs and one invertor type valued at Rs 53990.
The two normal 3 star ACs were valued at Rs 74980.29.
i shifted to my flat at Amrapali Saphir sector 45 Noida recently in the month of April 2017. One of the ACs was not cooling at all and when complaint was lodged, the service engineer came and found...

Complaint number-[protected], we bought a brand new AC on feb 11th 2017, on march 29th onwards its now working. We placed a complaint and till now 5 technicians verified my ac. They literally don't have any knowledge about ac. One guy told its gas leakage, after 3 days 2nd technician came and told its compressor issue. After 3 days 3rd technician came and took my outdoor unit. They kept it for 5 days and they bought it back today. Still its...

Complaint number-[protected], we bought a brand new ac on feb 11th 2017, on march 29th onwards its now working. We placed a complaint and till now 5 technicians verified my ac. They literally don't have any knowledge about ac. One guy told its gas leakage, after 3 days 2nd technician came and told its compressor issue. After 3 days 3rd technician came and took my outdoor unit. They kept it for 5 days and they bought it back today. Still its...

Dear Samsung Management,

There is a complain registered on 4th April 2017 for Samsung LED @ Indore, MP service center. First thing it was told to me that service executive don’t visit place and I have to carry 40 inch LED to service center. I am sure that is not message given in your TV AD about Samsung service network. After lot of discussion he finally agreed to visit my place (his contact number [protected]). After his...

Hi,
I bought C9 pro for my wife's birthday on 13th march 2017 in Samsung Smart Cafe, Orion mall, Dr Rajkumar Road, Subramanyanagar, 2 State, Rajaji Nagar, Bengaluru, Karnataka 560055.

The device was not functional and the service center gave DOA. I went to the showroom to exchange the mobile and opted for a refund and bought a new Samsung Galaxy S7 edge as a new transaction.

It is almost 3 weeks from...

Hi

i have Samsung Grand mobile after not charging i have submitted to samsung care center ...after some time your guy has dead my mobile..i have to go to many time samsung office now your guy not refund my money OR mobile..please help me

i have acknowledgement of service request slip

REMARK :CHARGING PROBLEM

I need email id & contact no of head India Operations or MD & CEO of Samsung....

Purchased Samsung air conditioner on 16 April 2017 from sangli city Maharashtra but no installation till today called local service centre on number of times but no response from service centre no genuine effort from them they behaved unprofessionay told me their technician are not responding expected much prompt service from company like Samsung not acceptable...

On March 2015 I have bought a Samsung AC from Jamnagar dealer. On 8 Oct 2015 a complaint was lodge (Complaint ID [protected]), at that time serviceman informed me that there is an leakage in the coolant. He filled the gas and went, now on 17th April 2017 I have lodge a new complaint and a serviceman visited my place and informed the same issue again. when he is done with the inspection he informed me, there is a leakage in the outdoor unit...

Refrigerator is not working every time employee visits and on the next day it has same problem unnecessary repairing cost is charged every time but there is no result and very bad experience with the product company must stop making false claim and must stop providing there complaints if comp. Is unable to provide service i m sure to buy any of there product through out life...

My device j5 2016 under warranty and under repair at universal techniques, scf 72, ground floor;aggarsain market, amrik singh road bathinda. Bill no.[protected] dated 12/04/2017.
Service centre staff call me at centre three times but not repair my device and unnecessarily harassing me. So please take necessary action as soon as possible.
Beant singh. [protected].
[protected]@gmail.com
#207, type-4, power colony...

I have purchased the note 5 on 21.7.16. i have given for servicing on 27.03.2017 at samsung service centre for certain works at samsung ameerpet hyderabad with job card no. 2401 with a promise it will be returned withing 15 days. but till to date the service was not completed and delivered to me. it has been informed that only one technician available and he is sick and there is no correct information. day by day the service centre people...

I have a samsung refrigerator rt50h5809sl/2014 which got serviced by samsung technician a month back for thermostat.

During the process he had broken the glass of one of the shelves during handling. He fixed it on his own but seems to have used substandard glass and it now cracked today

This needs to be replaced at company cost very sad service provided...

Respected sir/madam
I am prakash vasekar from sangli maharashtra ph.[protected]
I purchased the led from flip cart and i got phone call of your service engineer from service station of samsung. (And taken the appointment of 5 pm (Actually it was his convenient time) but he was not come on that time. Also i was taken the follow up by shrya service (Service station of samsung) but i got unsatisfied answers about that....

From,
S. Sreenivasulu,
Indiramma illu,
Daminedu,
Tirupati,
Mobile. No.[protected], [protected],

Respected sir,
Iam sreenivasulu liver of tirupati. Ihave bought a t. V. From bajaj electronics on[protected], two days have passed but still now t. V. Is not fitted. We have made call to bajaj electronics they said call to customer care. But then not at all responding and irritating...