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SHOP CJ Network Complaints & Reviews

3.2
Last updated Jul 26, 2022
Complaints 2029
Resolved
1185
Unresolved
844
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SHOP CJ Network Phone Numbers

Phone
+91 12 4430 6000
1296
355
+91 22 4128 6000
455
185
Mobile
+91 22 4321 7000
664
171
+91 22 3307 3307
265
126

SHOP CJ Network Website

SHOP CJ Network Head Office Address

6th Floor, Star CJ Plaza, Doctor DB Marg, Near Apsara Cinema, Grant Road
Mumbai
Mumbai City District
Maharashtra
India
400007

SHOP CJ Network reviews & complaints page 60

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P
Parul Bindal
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Iball cobalt solus 2

Address:Panchkula, Haryana, 134109
Website:Star cj

The product was purchased on diwali in November and today the mobile has stopped taking charging.we are connecting the charger but it is not accepting the same.we have tried changing the charger.but it is still not taking it.kindly resolve this issue...
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N
noorul ayan
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Magic jewel box

Address:Bangalore, Karnataka, 560029
Website:starcj

I had ordered a Magic jewel set on 3rd Sep'15. The product was broken. They took the product for the replacement/refund. Till date 14-01-16 I have not received A replacement or A refund. I have called 40 times to launch and tract the complaint. Still they say, the backbend team will call back. @#$%$#@@%% guys. Star CJ sucks like the pig fart....
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B
basantha
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I ball anti

Website:i ball anti broken product received need new one

I bought one cell phone from u r company i ball anti 6 968 after received it was broken pl help me and give new onething...
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K
Kumar abhisek
from New Delhi, Delhi
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Very bad services and customer care response

Address:New Delhi, Delhi, 110092
Website:Star CJ

I have purchased a Nackless sets 2 months ago with was defected. i have complaint for replacement. the courier boy take defective goods form me before 48 days ago and i have called your customer center right now and customer center person told me that you will recd. replaced items with in 10 to 12 days. Now till today i have called your customer center no. more than 10 times but there was no response from your side. even yesterday i have...
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Address:New Delhi, Delhi, 110059
Website:www.shopcj.com

I recently order in shop cj regarding videocon infinium z42 nova android smartphone on 4/01/16. My order no.[protected].I receive the product on 5/01/16 but invoice is not receive.I immediate inform to the shop cj executive regarding not receive the invoice with product, they said that the invoice is sent to ur mail id but i check not received, Next day i again call to the executive mr.mukesh they speak very rude to me they didn't know...
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I
ice plant
from Ahmedabad, Gujarat
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Printer is not working properly

Address:Thane, Maharashtra, 421302
Website:www.starcj.com

I Mr. Joseph Fernandes ordered HP Deskjet 1510 All-in -One Printer from you containing Docket No:[protected], Order No.[protected], Booking Date: 07/04/2015, Invoice No:[protected] which was received on 17/04/2015. The problem is that its Scan & Copy Buttons are not working ... so please, kindly repair the printer as soon as possible....
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S
smuk
from Delhi, Delhi
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Missing product - massager

Address:New Delhi, Delhi, 110019

Hi, i have ordered VLCC facial kit, which had a massager free with it on 3rd Nov. In 2 days, i got the parcel without Massager and facewash... AFter a long follow up, i received a facewash but till date i am following with starcj. Every time, i call up, i am being told that your complaint is closed because we don't have massager in stock. After a lot to argue, complaint is reopen but as usual no response is there. StarCJ is a BIG CHEATER....
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T
tvsrao99
from Pune, Maharashtra
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Order not shipped even after two months-no response

Address:Mumbai City, Maharashtra
Website:www.shopcj.com

I placed an order[protected] for Wonderchef Tea maker with STARCJ on 10/11/2015. The amount was paid by Credit Card and the same was reflected in Credit card statement. The product was neither delivered nor there was any communication from the STARCJ about the product. 25/11/2015 I sent email to [protected]@shopcj.com (Customer Care). They replied that they would be resolving the issue. Nothing happened. I again sent a mail on 30/11/2015,...
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M
mohitprothia
from Malegaon, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Product returned, refund not received

Address:Gurgaon, Haryana, 143001
Website:shopcj.com

Had ordered Electrolux Microwave oven from shop Cj on 8th Nov, 2015, received on 10th Nov, was not upto the mark, registered complaint many times, then they collected it from us on 20th Nov, 2015.since then, we have been calling them every other day but still no refund and moreover, have not received any call from them....
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K
Khushbu p
from Alwar, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong ordered delivery

Address:Mumbai City, Maharashtra, 360004
Website:www.consumercomplaints.in/new_complaint

I'm khushbu from rajkot gujarat I received my order when I checked it the order is wrong this is wrong delievery I called shopcj many times but from the shopcj not provided any response I'll get refund or get the product replaced I ordered bel casa's product of 30 piece container set but I received a wrong order of all in one kitchen set I want to get my rs 50 balance as a refund nd also rs 1150 products or my ordered product bel casa...
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S
Smita Komarpant
from Pune, Maharashtra
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Product not yet received

Address:North Goa, Goa, 403702

I have ordered magic mop (order no:[protected]) on 20/11/15 but I haven't received my product till date. I have paid online. The order details shows ready for shipping. I have called customer care 15-20times but they are not able to find out what's the issue. Neither they are ready to refund....
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A
Ashish Dashmana
from New Delhi, Delhi
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Full items not received

Address:110076
Website:www.shopcj.com

Order ID [protected], as it was told you will recieve 4 footwear but recieved only 3 as calll many time to customer care but till now not got any revert...
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C
Customers 99
from New Delhi, Delhi
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Fraud worst services not refunding

Address:Mumbai City, Maharashtra, 500029
Website:Www. Shopcj.com

I have called number of times there is no proper response shop cj spoke person has picked the product on December 3 still no refund it is a fraud company they don't know how to speak with customer shop cj more interested in customer money not satisfaction worst company ever deal with....
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L
Lovish Khan
from Laungowal, Punjab
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Regarding non receipt of consignment and fraud.

Address:324006
Website:www.shopcj.com

Dear Sir, I have ordered 04 Nos of Amy Rose PO2 Tummy Shapers L/XL/33-38 vide order no.[protected] for Rs. 899.00 but received only 01 quantity and i had paid Rs. 3596 + Rs. 99 (Shipping Charges) for 04 Nos. The mobile no. of courier boy is +91-[protected] to whom i have given the payment. Kindly do the needful. regards, Mohammed Shadab Khan Mobile No.: [protected]...
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P
Prasenjit Rana
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong product delivered and after that no response for return or replace or refund

Address:Chennai, Tamil Nadu, 602105

This is Sanjay Das. I had ordered a TAB on 10th of November 2015 for the first time of ₹4068. Order number is [protected]. But when I checked the parcel after received of the courier it was found that it is a VLCC Cosmetics products which costs ₹800. After that I have made several calls to SHOPCJ. But there is no response from their side whether I'll get refund or get the product replaced. So I would like to request you that...
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A
Aloktri
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

It is with reference to purchase order no : 20151216065284 and worst customer care.

Ir, it is with reference to purchase order no : [protected] and worst customer care. 1) I my client have purchased one product through order number no. [protected] on But his product was was having fitting issue and quality was also not as per exceptions. 2) she have logged multiple times her complain towards return of product and they have only send SmS but no co complain complain no is provided And .But no action has...
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S
Sonu Naresh
from Rawatbhata, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Prestige champ – juicer mixer grinder

Address:Kota, Rajasthan, 324009
Website:Poor Product Performance & no response for refund

While functioning of juicer, this prestige champ – juicer BLEEDS, LEAKS & SPIT fruits pulp through the gaps around detachable pulp collector and from edges of top cover, evidencing its poorly designed segments etc. in addition, pulp stuck at window-to-container side. Please record our total dissatisfaction seeking guidance for total refund...
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J
Jashank Dighe
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bill/Invoice is not being delivered

Address:380061
Website:star cj alive.com

I had purchased a mobile iball andi 4, 5+ enigma 10 months ago from this star cj alive and I have misplaced the Bill... So I asked for that Invoice by calling to your service centers 2-3 times.I have been waiting for that bill from 4-5 days but still there is no reply ... Please see to it that the Bill/Invoice must get sent to the given email ID.. [protected]@gmail.com/avi.[protected]@gmail.com...
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A
ahanasharma
from Saharanpur, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Got defected slimming beauty fitness massager from shop cj

Address:Mumbai City, Maharashtra, 250004
Website:www.shopcj.com

I have ordered slimming beauty and fitness massager belt on 17 dec15 during watching Advertisement on tv.Order no. is [protected] and after one day on 19 dec i got the product but its not working immediately i complain on shopcj customer care they said delivery boy will come and receive the product within 48hrs but nobody come till date then i again call they said call on brand customer care and take service letter from them then only...
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V
Vishnu Chevli
from Bengaluru, Karnataka
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Refund of cancelled order

Address:Surat, Gujarat, 395003
Website:shopcj.com

I have ordered Electric Tandoor from Shop CJ web portal on 23rd of November 2015. Product code for the same is 151465. Order number is[protected]

Company's courier delivery partner cheated both o[censored]s. On 1st Dec 2015 Tuesday, He denied me to deliver the product saying 'it is a exchange courier give me original first then I will give you exchange one.' I reported same at Shop CJ end on same day, executive...
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