SHOP CJ Network Complaints & Reviews

We have ordered Top Gear Luggage Travel Bag - set of 5. We have ordered red and black color but we have received grey and dull red color. From last 10 day we are coordinating with customer care for the same. we have received reply from one of your representative that the red and black color is not in the stock hence they have dispatched different color. We liked any product then only we are placing order. You are not having rights to...

Dear Sir / Madam, My order no. is #[protected] I have purchased a combo of 10 Double Printed Bedsheets ( BlackPepper Pack Of 10 Double Printed Bed Sheets) form www.shopcj.com.When I opened the box there were 2 packs (5 bedsheets in one pack and 5 in other one). I was told that these bedsheets were made up of cotton but these bedsheets were made up of 100% polyester. These bedsheets were of zero quality.One pack was in horrible condition....

Hello, I had purchased from Rebecca Mattress protector from the ShopCJ & mattress delivery received to me on[protected].When i opened the carton the quality of Mattress is ordinary. On.On Next day i.e.[protected] i call to ShopCJ customer executive and ask to him i don't like the material supplied to me please bring back your material and refund my money as early as possible. Till date no action taken by the shopcj. Kindly help me to...

This is regarding refund of mini cycle which i had purchased more than a month back... Docet no[protected] Seema hashmi [protected] There is no response for refund of the same Kindly do the needful...

I have ordered Glam n Glorious set on 9/12/15 and got the delivery yesterday..after fetting the product i found that 2 of my jewellery items are broken.. 1 mangalsutra set earing is broken and 1 pendent set earing is broken.i gave d call yesterday but didnt got the complaint no or anything in written plz tell me when i will get d product??...

This is regarding my order- [protected] which was placed for Silco Silver Plated 9 pcs Cup Saucer Set With Tray on 09-Dec-15. However received on 10-Dec-15 but instead of Cup-Saucer there as Bowl set with Tray. Immediately I logged a complaint against and the executives promised that I will receive a call for the replacement. Here I am still waiting for their call also there is no response from anyone. I don't understand how come product...

Dear sir, i am tejas shah - mobile no. [protected] order no. [protected] invoice no.[protected] dt. 03/09/15 in above ref. I have received faulty material and we have return the same via blue dart courier docket no. [protected] dt. 06/10/15 your thane address. Material receipient name is mr. Nitesh dt. 14/10/2015 (copy attached)...

I had ordered stuffcool mobile cover vide Order No. [protected] on Nov. 17, which has not been delivered till date, despite constant follow-up through mails and calls to call centre. Please help....

Dear Sir, I am purchase the new mobile of I Ball Andi 4.5 in last saturday. But shop cj was delivered the second hand defective phone. This product battery & speaker is not working. So i send the complain of customer care this no [protected] and ask to replace of this product. But they did not give any positive response to me. I am working with Cargo Movers Compnay. I am talk to lot of client & driver ask the location & payment. So...

Dear Sir, I have ordered product named Magic Box by creation Plaisir Immitation Jewellery through Star CJ online shopping on November 17, 2015. My order no is [protected]. I received this item by Courier today at 2:40 pm after paying an amount of Rs 848. After receiving the box when I opened it I found the jewelries inside it was defective. All white colored diamonds are coming out from pendent and earrings as well. I immediately called...

I have purchase a tablet last 20 days. But company excuvtive tell me wrong information and wrong guidance about the tablet .the company senior officer is totally bad response. They are not solve my problem.I have seven times call customer care but nobody listen and nobody solve my problem. For my opening shopcj company is totally 100% fraud company. Ajay ratwaya, [protected]...

I made an order with you people in October. The order was not confirmed but my account was debited. My credit card has been charged and I have already made the payment. I have called you people so many times but there is no resolution. I want my refund asap....

Dear sir, i have placed order online on Shop CJ [protected] on 1 November 15 one bed sheet combo Superspun Snzzzz Dreamz Pack of 5 Bedsheet sets Season2 item delivered without blanket which is shown online at shop cj site at the time of placing Order. This means customers have been cheated. When confirmed by me from Customer Care executive he is telling now that there was no offer like that. I was shocked to know this.This is pure cheating....

I have placed a single order on which i got the discount of rs 500. but company booked two order of same product, one with discount and one without discount and delivered the product which is without discount and get the full amount from my house. kindly check. Order No. with discount - [protected] Order No. without discount- [protected]...

Dear wanna be customer I recently ordered one bhalaria make dinner set to gift someone form star cj live and gets the order in 3-4 days...i checked dinner set and counted all the utensils but unable to check the serving bowls (dongey) as it was set of three and has been jam packed into one another to save the space and this was my mistake, you cant trust the one who makes the policy of returns valid for two days only. Some time don't gets...

Sir, I purchased above said ordered item on 27/07/2015 vide invoice number[protected] dated 29/07/2015 vide order no. [protected] and Docket number[protected]. The order was placed by seeing online show at Tatasky on 27/07/15. They declared free selfi stick and protecter of mobile in there show. but when on 29/07/2015 they delivered the item the freebee were missing. i paid cash on delivery Rs. 6499/- (actual cost of product was 6999/-...

I ordered to Shopcj for a Videocon Infinium Z41 aire mobile. Order id [protected].When I opened the courier packet and saw the mobile it was totatly defective. They are taking no action to replace the product or refund my money though I have made many calls /complain to the customer service of Shop CJ, instead only once they told me to get a DO letter from the local service centre. When i visited the centre, they said that the display...

Dear sir, i have placed order [protected] on 1 November 15 one bed sheet combo Superspun Snzzzz Dreamz Pack of 5 Bedsheet sets Season2 item delivered without blanket which is shown online at shop cj site at the time of placing Order. This means customers have been cheated. When confirmed by me from Customer Care executive he is telling now that there was no offer like that. I was shocked to know this.This is pure cheating. Please...

Dear sir, I have ordered a diamond jewellary set but as it was defective I made a complaint I m enclosing acknowledgement receipt of my product when my product had been taken back by your representative i.e on 2 october 2015 and now it has been more than two months completed but i didn't receipt delivery of my product back and have wrote u earlier also please send my order asap or refund the cash and don't compel me to take some negative...

I ordered Avenger Mink Blanket from star CJ - Order No - [protected] on 18/11/2015 and received on 20/11/2015. Got a defected blanket when opened the blanket for which i registered a complaint on same day (20/11/2015) and they gave an assurance to replace the product. But when i called customer care again for status on 24/11/2015 then customer executive told me that your complaint closed. From 24/11/2015 i registered two more complaint...