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SHOP CJ Network Complaints & Reviews

3.2
Last updated Jul 26, 2022
Complaints 2029
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1185
Unresolved
844
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SHOP CJ Network
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SHOP CJ Network Phone Numbers

Phone
+91 12 4430 6000
1296
355
+91 22 4128 6000
455
185
Mobile
+91 22 4321 7000
664
171
+91 22 3307 3307
265
126

SHOP CJ Network Website

SHOP CJ Network Head Office Address

6th Floor, Star CJ Plaza, Doctor DB Marg, Near Apsara Cinema, Grant Road
Mumbai
Mumbai City District
Maharashtra
India
400007

SHOP CJ Network reviews & complaints page 56

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A
akmrlm6568
from Cuttack, Odisha
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Swipe mobile defective product

Address:New Delhi, Delhi, 753014
Website:shopcj

Dear sir,
I had ordered for a mobile through my phone No [protected]
dt 03/03/2016swipe Konnect 5.1, on vewing the add from TV which is
reached yesterday on 08/03/2016 order No-[protected] I had given
order being motivated with the camera features of 8 mp rear camera,
but it is regret to write that I am extremely depressed when I found
the rear camera is so harassing that it cannot take a clear...
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J
Jayanta Rath
from Puri, Odisha
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Lava v1

Address:752002
Website:SHOPCJ

Dear Sir,
I am a customer of your phone model V1 Smartphone speaking from PURI, Orissa for getting justice regarding service of the phone .

That I had purchased the phone on 28.02.2016 from ShopCJ (online marking company) . I may mention here that I was an avid fan of SAMSUNG MOBILE and had purchased many phones of that brand from the various store . Although my intention was to buy Samsung mobile, I changed my mind...
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M
Md hifzur rahman
from Mumbai, Maharashtra
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Reminder shop cj complaint against videocon mobile phone refund payment Rs. 2798.

Address:Dibrugarh, Assam, 786001
Website:www.google.com

Dear sir
This is inform you our videocon mobile phone order no [protected]
defect phone send to our home address . so immediate complain 4 times
call back to shopcj because no respense our complain.so i am
complain shopcj against to conusmer forum. so do the immedate
action shopcj. kindly refund payment Rs. 2798 in our accounts our
given below.
a/c no[protected]
name. MD HIFZUR...
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S
Shravan1994
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Mobile handsets

Address:New Delhi, Delhi, 110084

Sir, maine 11/2/16 ko videocon Z42 nova 3g mangya tha (vidyawati ke name par), 28/2/16 ko kam krna band kar diya . Phone ke piche camera ka lens bhi toota hua aya maine aapke customer care no. Pe call ki to mujhe phle ye kaha gya ki hum apna delievery boy bhej ke change kr denge aisa nhi hua sir main bohat pareshan hu pls. Help me m pareshan hu...
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A
amzadbbs
from Nawalgarh, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Mobile intex 3g cloud candy gorilla glass was not replaced by service centre of bikaner

Address:334001
Website:starcj website

Mobile intex 3G cloud candy gorilla glass was broken but was not changed by service centre although it was in the warranty period.
My invoice no.is[protected]
The service centre owner told me that intex and starcj are making fool to people by making so warming publicity, if you want we can repair but you have to pay for that.
Plz take strict action against starcj and intex for mentally harassing me.
Afsanabr...
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G
Grace Juliet Praveena
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Return of the product and cash back

Address:603209
Website:Shopcj

My order no [protected] . Item name - oleva PO 4 ddnim printed legging . I have purchased the product but the size of the legging was small I would like to return the product . I would like to get the cash bac ....
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M
Md hifzur rahman
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund payment videocon mobile.

Address:Dibrugarh, Assam, 786003

Dear sir
This is inform you our videocon mobile phone order no [protected] defect phone send to our home address . so immediate complain 4 times call back to shopcj because no respense our complain.so i am complain shopcj against to conusmer forum. so do the immedate action shopcj. kindly refund payment Rs. 2798 in our accounts our given below.

a/c no[protected]
name. MD HIFZUR RAHMAN
IFSC CODE....
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A
Ashubajajmk
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non delivery of jackpot gifts

Address:Mumbai City, Maharashtra, 400007
Website:Www.shopcj.com

We have booked a order on 22 Jan 2016 for bedsheets while watching TV and won the jackpot of rs 51000 rs. It was also announced on TV also that asha bajaj has won the jackpot.
But even after more than 50 calls we did not get the phone call or gifts.
What is your stand?
Kindly provide answer so that I can proceed further.
When you will deliver the gifts?specify date....
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M
Manavagarwal23
from Haldwani, Uttarakhand
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Manufacturing defect in the sunflame 4 burner

Address:New Delhi, Delhi, 302001
Website:Www.shopcj.com

Invoice Ref #[protected] order date 10/01/2016
We have ordered a sunflame 4 burner gas from shop CJ and it has a manufacturing defect wherein one burner plate is unstable due to which we are not able to use it. After lodging several complains they route to the company (sunflame). And, as per them the replacement product is not available . Why should we suffer in such cases. It's been more than 25 days. Are these products not quality...
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M
Manavagarwal23
from Haldwani, Uttarakhand
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Delay and broken product received

Address:Jaipur, Rajasthan, 302001
Website:Www.shopcj.com

Ref # PH011039
I am very disappointed with the quality and service you are providing. 1) it reaches us in 10 days where it should be 4 days as committed. 2) The product is received in broken condition.
Complain lodged at customer care on the 3rd and still there is no response from the star CJ team.
I need refund for the amount as soon as possible. It seems like you are making a compromise on the quality standards....
+1 photos
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L
laxmi1111
from Mumbai, Maharashtra
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Iball mobile handset - display and camera problem

Address:Vadodara, Gujarat, 390002
Website:shopcj.com

I have purchased I ball handset through Shop CJ, received on Feb'24. While operating the handset found display and camera problem so i went to I ball service centre and took DOA letter and sent to [protected]@shopcj.com on Feb'26.
Today is Mar'04, but still i have not getting any calls from complaint dept.
In between i have called so many times to shop CJ.
It shows shop cj complaint service very poor and don't buy any material...
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A
Ajaysinh Rana
from Ankleshwar, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Pending order 20160219081672, still not received

Address:Bharuch, Gujarat, 392001
Website:www.shopcj.com

Shop CJ has very poor delivery/shipping process and the worst possible customer care cell. Customer care emails are never replied by them and telephone also has to be kept on hold for 5-6 minutes and if your are lucky you get a response. I have a pending order [protected] which has not been even delivered through 15 days have elapsed. For NINE days the website shows product shipped OR they reply "You will get it in two days"... but still...
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J
jyas vyas
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Faulted lava mobile

Address:201002

Dear Sir,
I got faulted lava mobile from your side, as per your instruction i sent mail with scan Copy of DOA dated on 01.03.16, But no reply from your side till date.

please take the action soon as possible ..

Shivam sharma
[protected] ( registered number )...
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naveenkadecha
from agra, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Double bedsheet poor quality

Address:Mumbai City, Maharashtra, 282001
Website:SHOPCJ.COM

Dear sir
this is to inform you that i have placed an order on shopcj of super spun double bedsheet buy 5 get 3 free on 28 feb & when recd on 1 march, found that they have send
5 piece double bedsheet of super spun vivero brand (good quality)&
3 piece double bedsheet of super spun easy home brand (poor quality)
when i complaint through mail on 1, 3, march no response but got call from senior mumbai dept that we...
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M
Madman123
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund not yet received

Address:400068
Website:Shopcj

Refund towards my purchase of rajasthan royal Kurta which was sold unethically is not done yet..pick up done on 2 Feb reverse pick of product ...company took the product not refunding money ..my mobile number is [protected]...
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T
Tribhuvan Mendiratta
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Inordinate delay in shipment

Address:Mumbai City, Maharashtra, 400007
Website:www.shopcj.com

Shop CJ has very poor delivery/shipping process and the worst possible customer care cell. Customer care emails are never replied by them and telephone also has to be kept on hold for 5-6 minutes and if your are lucky you get a response. I have a pending order[protected] which has not been even shipped thou8gh ten days have elapsed. For NINE days the website shows Ready for Shipment OR they reply "You will get it in two days"...
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A
ajay3.shah
from Mumbai, Maharashtra
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Maharaja royal jmg jx 118- not working on opening box, jar not available

Address:Mumbai City, Maharashtra, 390002
Website:shopcj.com

Hi, I have booked one subject matter on 18th Feb 2016 with order no [protected], on receipt of the goods we opened the box and checked the item, IT DID NOT WORKED AT ALL!!, immediately within 5 minutes of receipt of the same from courier we called and booked complaint, no number was given to us and it was said the order number itself is complaint number. talked even to two of your persons at call center and we were asked that the complaint...
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D
Deepak Kumar Jaisal
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Jeans

Address:Mumbai City, Maharashtra, dali

Sir
i am prabha my order no.[protected] and item code 155404 mere ko over size bhej diya and kai baar call karne par kisi tarh apna ghatiya product 15/2/16 ko pic up kar liya but mera balance account me nahi aaya call karne par sahi jabaab nahi dete hai.....
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G
Gauri Abhyankar
from Hyderabad, Telangana
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Makeup kit

Address:Hyderabad, Andhra Pradesh, 500027
Website:www.shopcj.com

Dear sir, i have ordered a makeup kid on shopCJ since it was in offer, 15 days back and i got that product..But the item which is given in that kit is local brand item on which Artiste lebel is attached..This is not fare..They are cheating the customers...
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P
paramjitsingh000
from Patiala, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

About defective mobile

Address:Sri Muktsar Sahib, Punjab, 152107
Website:shopcj.com

Dear all

i had purchase online mobile phone i ball company on dated 16 jan. 2016. After twelve days there was occurred a problem in handset. Then i complaint to customer care. They told send the mobile at muktsar branch, but no action can be taken at muktsar. They told there is no imei no bill and without imei no, iball company cannot take any action.
Now i am fully harassed. Please take any action as soon as possible...
+1 photos
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