ShopClues.com Complaints & Reviews

Sir I ordered a memory card with discount so i paid for a order and that's confirm because saw much discount on selected product but now they cancel i want that product in that price if they are showing the price its there responsibility to manage otherwise close the company there cheating so many people's i want your help and solve although they gimme refund but i don't want that i want my ordered product...

Dear sir,

I was ordered 2 no.S of lenovo 10400mah power bank (White) on 11 march 2016 in shopclues.I was received on 18 march 2016.I opened the courier it is only 1 lenovo 10400mah power bank (White) is there in box. And it is not working properly. Then i was return same product which is i received on same date(18 march 2016).There is no response and reply from shopclues.I have photo proofs which is i was received . 10 days...

Order number 87012836
Product is not authentic. Despite of making several complaints, company is not ready to take any action. Everytime, I have to call and check for complaint status and there is no correspondence from shopclues. Finally they have denied my complaint. Moreover, this product is available at 1700 at othr websites, I paid 2399 for same which is not authentic. Please look into the matter.

Thanks
Mohit...

I buy two shoes and i paid money but i get one only shoe i paid 655 rs for two shoes please return another shoe .on date 21.3.2016 ph no [protected] order no.#88188643.adrees of consumer : vinayaka vinay 45 bcm hostel sirsi KR 581402 we get it from 13, samrat Apartment vasundara Enclave delhi, NCR 110096, india ph [protected] please i want it soon plese return it....

Sir,
I request you my bank details are submitted in your site so plz send my money. and Conform my bank details update are not update plz call to me my Mobile No:[protected], I have taking to your customer care representatives they are told not update, today i have receive a mail from u then i have update my bank details so plz send my money.
M.mahendra

My sbi account no:[protected]
IFSc code:SBIN0000798br...

Dear sir, we received hp laptop bag dated[protected] inside box no bill ( invoice copy) found which is required for warranty claim. Please provide the bill ( invoice copy) to us. Please send it to my e mail. (Mohith.[protected]@d2lpharma.com) 　 my details: customer name :- d2l pharma research solution pvt ltd mb. No :- [protected] order no[protected] order date:[protected] products:hp laptop bag for 15.6 black - deliver date :[protected]...

Sir,
I have order a Shoeniverse mens blue causal loafers 1 pair size of 8 number cod order no. 87881976. The mention order received on 22.03.16 but after opening the parcel I come to know that the received shoe and order is different in size and co lour. I have order 8 number size of sky blue co lour but you have sent me 9 number size shoe navy blue co lour.
Kindly note this and please immediately exchange me the product.br...

Recently i bough a fitness watch from shopclues.com for rs.999/--. They really sold me a defective and useless watch which does not work. So i complained at once for return and refund. They replied but never took it back. E-mails are given below:

Swapan k banerjee

[protected][protected][protected]
Hello,

Thank you for contacting shopclues.com.

This...

Sir i want to return my order because it is not satisfactory ! As you give the information regarding, the product is not seems like that! The customer care agent is very rudely towards me ! And is not able to resolve my problem! Sir at least give the orignal image of the product .this is the first time when i ordered from this site ! I faced the worst experience your site is seriously the worst one! You are not been able to resolve the problems...

I have request for the return for my phone. Its been a week & I haven't got any response from them. When I call customer care they just tell that I will get the response in 48 hours. However I have not got any response.

Order Number: 87735217
Order date: 10 Mar 2016, 01:49 PM
Return: 2709971
Return Request Date: 17 Mar 2016, 09:36 AM
Action: Replacement
Status: Return Requested...

I am order lava x5 battery + warranty 3 months my order id[protected] order dated 06/03/2016 amount paid @490 and i want to received the product 11/03/2016 after receiving the product is over size battery is not fit on my mobile and i am request to return the product wrong size dispatch but company has been refuse my request not accept as per term and condition please read (All our merchants are committed to honour issues raised under ‘buyer...

I ordered Triple Action Hair Tonic Order No.87463483 on 7th March by paying Rs.575/- on line through Internet Banking.
The delivery was promised on 14th March through Innovex Courier Courier tracking No.2341394
Till date I have not received the shipment. The e-commerce company and courier have not provided any satisfactory answers.
shopclues is cheating the customers and not providing any answer through their call centre....

I placed one order no 79128429 i am not available once i came i oen the parcel and trioed to use that vaccum cleaner once i start wire is going to heat very badly and then one voice came and product not working this is just like a toy and dont knwo which type of seller they have i am very dissatisfy please do not place any order for the electronics from shop clues...

I have placed below orders for which I m mentioning the status:

[protected] Order date - 15 March 2016. Order auto cancelled due to delay in processing.
[protected] Order Date- 15 March 2016. Received late on 2o March. Once updated the wrong information by courier.
[protected] Order Date - 14 March 2016. Order Not yet received. Too much delay . Got a message that it will be delayed by 3-4 more days.
88493528...

I was ordered (Order No.[protected] a Samsung Galaxy J5 phone in shopclues.com on dated: 9th March 2016 and they given maximum delivery date 16th March but after few days they extended the delivery date 19th March 2016. On 21st March 2016 when I ask about my order they told me that your ordered product on transit and given me a outside Indian Carrier company (DELDPRONTO) phone no. which is situated in Mexico.

On today they...

Not only two but about to one week is over. What a great cheating style. They just simply sent another consignment number of DTDC to make me fool and put the amount in your pocket. I asked detail to Mohit Gwalior who received the item. Now I have no interest in either your item or Shopclus just return back my amount.
S MAHANTA...

I have placed order on shopclue on 5th or march but till date of 22nd march not received item. When try to track shipment on mentioned delivery service it is not even responding/allowing. Register complaint on shopclue no response. When find no from google and called response is embarrassing. track No [protected]. Order No 87203975....

Order no 87235309 not received...

My Order No 87131033 for spy pen under combined order no. 87131029 vide Track No. P[protected] was schedule despatced to me on 13 March 2016. But till date the same has not been delivered to me. I had gone personally to their Okhla Office at 91 DSIDC Sheds but they are unable to trace my packet. They are telling all type of stories that they will deliver it in 1-2 days time but I know its of no use when the packet is untraceable. I then contacted...

One of the most worst online shopping site ever, having tieup with even worst courier service. its more than 10 days that I ordered a pendrive and it has not been delivered even when it has reached the courier office 2 days ago. when I called them they said that they may or may not come. The delivery man doesnt have a mobile number to call and they operate from a landline number.

My order number is 87866387
mobile number...