Claimed

ShopClues.com Complaints & Reviews

1.3
Last updated Dec 13, 2023
Complaints 6999
Resolved
1672
Unresolved
5327
Quick Links
Statistics
Share
Contacts

File a complaint to ShopClues.com

Having problems with ShopClues.com?

File a complaint and get it resolved by ShopClues.com customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT

ShopClues.com reviews & complaints page 176

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
L
Lt.Cdr. Mahesh Singh
from Noida, Uttar Pradesh
Report
Copy

Order id 87721519 (combo of quilted carpert & 3 mats

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:shopclues.com

I have ordered for a Combo of Quilted Carpet & 3 Mats (Blu) using shopclues.com and the order ID is 87721519...The order was placed 15 days ago and received very late without any intimation of the expected delivery date or time. On opening the consignment, it was found that the Item which ordered was not in the packet and in its place I received 01 double bedsheet and 02 pillow covers of orange colour which I never ordered.
I would...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
kapila Gangele
from Vidisha, Madhya Pradesh
Report
Copy

Wrong quantity received, i ordered for three but received only two

Address:Gurgaon, Haryana, 462016
Website:www.shopclues.com

Return: 2697813
Order Number: 87197900
Order date: 05 Mar 2016, 11:05 AM
Return Request Date: 12 Mar 2016, 03:23 PM

With the above mentioned details, I already requested for wrong quantity received, but no suitable response getting from the customer care team. The panel is not taken the images and somehow i already submitted but still they are asking me for the images.

Please look into the...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
pradeep_ak
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong product was delivered and no proper response

Address:641045

For last 4 weeks i am working on this issue. I've received wrong product on 18th Feb and on same day i contacted Shopclue and they raised ticket for the same 6221249.
I have Provided all information, but there is no response from Shopclue side. This Monday (7th March) i spoked with queries team (His name was Tharoon)He said that he will contact me after checking with the vendor to know why wrong product was delivered and still I'm...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
T
tajaspihu
from Chennai, Tamil Nadu
Report
Copy

In complete material recived

Address:122001

I had ordered one no of Sukkhi Trendy Gold Plated Australian Diamond Stone Studded Necklace Set against order no[protected].
According to picture their are three type of items here
1 no of necklace
02 no of ear rings
and 01 no of maang tika

but i had received only 1 no of necklace &02 no of ear rings... where is mang tika?? another thing is that the quality of the product is not also gud... either...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
S
Sryali
from Sirsi, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Kurti

Address:East Godavari, Andhra Pradesh, 533003
Website:Shopclues

I am ordering the products in shopclues with order number 88097017 i have not geeting the products show in the website i am getting the different products with low quality i dont want to wear its not usefull to wear i put the retutn request but shopclues rejected my return request take action refunded my money...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
nikhil299
from Moradabad, Uttar Pradesh
Report
Copy

Not responding to my complaint against damaged product delivery

Address:Gurgaon, Haryana, 122001
Website:www.shopclues.com

Order ID: 87596372
Date : 12.03.2016
Product : V-Gaurd VG 400 Voltage Stabilizer (1.5 TR Air Conditioner)

Reference above details, product received damaged. Complaint logged on Shopclues website on same day with all the details & snaps asked me put from shopclues representative. I requested for replace product. I have called them more than 10 times but not listening to me. Pls support as i am not able to use my...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
akoijam uttam singh
from Kolkata, West Bengal
Report
Copy

Wrong size

Address:Gurgaon, Haryana, 795001
Website:www.shopclues.com

Wrong size recieved in order no.87536883 of tshirt demokrazy...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
jalinder bhad
from Anta, Rajasthan
Report
Copy

Shipment detail provided wrong

Address:Pune, Maharashtra, 410506
Website:www.shopclues.com

Hi myself Jalindar Bhad
I booked LG double door refrigerator on 14 March order number88072531, after 4 days I received shipping detail like ur order shipped by Beacon surface with tracking number 139348, when I try to track it, transport website is showing that this is invalid number,
I call to shopclues but no proper response
Help me
Jalindar Bhad
[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
mitu jha
from Bengaluru, Karnataka
Report
Copy

Didn't receive my order

Address:Bangalore, Karnataka, 560066
Website:shopclues.com

I have been informed by shopclues that my order has been shipped with
following mail:

order 87625181 has been shipped and your tracking details as given below :

Carrier Name: Last Mile Delivery Private Limited
Tracking Number: [protected]
Track your Shipment: To track this package go to
http://lmdelivery.in/about.html
and
enter the tracking number shown above.
Expected...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:North Goa, Goa, 403110
Website:shopclues.com

Order number 87646144
Had ordered a 12lbs optimum nutrition serious mass tub. But instead received optimum nutrition whey protein of 5lbs in damaged condition. The seller I purchased from was fitness fuel Delhi, but inside the box, another seller from Bangalore is listed on the receipt. The invoice inside and outside the box are different. I weighed the product and found it to be less than 3lbs. This is gross negligence on ur part....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
mukulcool00
from Delhi, Delhi
Report
Copy

Refund is not transfer to my bank account

Address:Bangalore, Karnataka, 560012
Website:ShopClues.com

Sir I was requesting you from over 10 days for refund my money into my bank account from shopclues buck . But I was upload my bank detail but everytime you customer care representative say your bank details was not uploaded. What can I do. And customer care representative is also lie to customer they will not send a ticket number to my email id....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Y
yasirul
from Delhi, Delhi
Report
Copy

Selling old used torn dirty shirts

Address:122001
Website:www.shopclues.com

Consumer Complaints.in
Order No 86660499 placed dtd 28-Feb-2016
Return No 2708377 dtd 16-Mar-2016
Complaint No 6441502 dtd 16-Mar-2016
Complaint No 6399249 dtd 11-Mar-2016
Complaint No 6358469 dtd 07-Mar-2016

I had placed order for 2 white shirts online. This was supposed to be delivered on 3-Mar-2016 but after complaining, the same was delivered on 12-Mar-2016. The delivery status was updated...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sharin27
from Thiruvananthapuram, Kerala
Report
Copy

Not received order but marked complete

Address:Thiruvananthapuram, Kerala, 695001
Website:shopclues.com

I have odder one product Sansui U42 white on[protected] and received an message your product is shipped via professional courier on[protected] and the Tracking Number: GGN70250264. While checking the tracking no in http://www.tpcind...om web site it shows (We are sorry ! Your consignment status request could not be processed). So on[protected] I raise a ticket in shopclues.com and received a call from professional courier office 3 times &...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Manoj chichoilkar
from Ahmedabad, Gujarat
Report
Copy

I am return my order but no body come to taken my return item

Address:Ahmedabad, Gujarat, 380015
Website:shopclues.com

Shopclues.com — I am return my order but no body come to taken my return item

Add a Comment
I am alreary complaint to you order NO. 87578931 on[protected] and one again purchase Moto E- 2nd Gen 4g replacement so plz Return my order and provide a courier person i have revived a message from u customer not available on address so not return, so plz return my order and send my money back....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
mahendra madaparthi
from Visakhapatnam, Andhra Pradesh
Report
Copy

I am return my order but nobody came to take my return item

Address:Nellore, Andhra Pradesh, 524003

I am alreary complaint to you on[protected] and one again remind your sir i have purchase totta replacement battery for intex aqua t2 br-1244bb 1400 mah but it is not suable for my mobile so plz return my order and provide a courier person i have recived a message from u customer not available on address so not return, so plz return my order and send my mony back.


M.Mahendra
B.R.M hospitals
Dargamitta,...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Address:Gurgaon, Haryana, 122003
Website:Shopclues.com

I had ordered OnePlus mobile.from Shopclues. It was told as Factory refurbished.

Found that this is a second hand and extensively used mobile with dent marks, rub cleaning marks, dirty camera eye, shineless old front.

Requested return within 15 minutes of its receipt on 5th March 2016.

When no action, called Shop Clues on 11th March 2016. They said they want some photographs. Sent 6 photographs...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
harshil yadav
from Ahmedabad, Gujarat
Report
Copy

Cancellation of order whie the order was place successfully.

Address:Ahmedabad, Gujarat, 380008
Website:shopclues.com

I am harshil yadav and I have placed an order of mobile xiaomi mi4 from shopclues. Com and the order was placed successfully on17march and I have received the confirmation message for my order but on 20 march I received a message that my order has been cancelled but I do not know the exact reason for cancellation of my order.I even tried to contact the shop clues customer care number and I had no proper reply....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Dharmpal Dongre
from Pune, Maharashtra
Report
Copy

Top support grip not received with table.

Address:Nashik, Maharashtra, 422009

Dear Sir/Madam,

I would like to inform you that, i was received multipurpose foldable wooden laptop table which order no is 87827817 & its delivered by Shree Maruti on dated 15/03/16 but after opening the package of these item so top support panel grip not received with these table so that reason i could not hold the laptop on the top panel.

Kindly request to send its remaining part ASAP at you are end.
br...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
ankitpai
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Order not yet delivered - tummy trimmer

Address:Bangalore, Karnataka, 560100
Website:ShopClues.com

Hi,

I had placed an order on 08-Mar-2016 and paid the price in full, The order was supposed to be delivered on 14-Mar-2016 and it is still not delivered. I have contacted the Customer care twice and they responded stating concerned team will contact me within 48hrs and Ticket was allocated to me with Ticket ID# 6438166 on 16-Mar-2016, but till now no one from ShopClues team has contacted me and when i called customer care...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
rameshwar jamwal
from Bengaluru, Karnataka
Report
Copy

Data cable buy 1 get 2 free

Address:180004
Website:shopclues.com

I ordered Data Cable from ShopClues.com my order no is 87473421 as per the advertisement that buy 1 data cable and get 2 free. but after receiving the courier i received only 1 nos data cable. after complaining the dealer on phone twice he doesn't bother at all for what he has send. also the advertisement says the data cable can be used as for data transfer and charging but both is all fraud and fake as the data cable is not charging and...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy