Claimed

ShopClues.com Complaints & Reviews

1.3
Last updated Dec 13, 2023
Complaints 6999
Resolved
1672
Unresolved
5327
Quick Links
Statistics
Share
Contacts

File a complaint to ShopClues.com

Having problems with ShopClues.com?

File a complaint and get it resolved by ShopClues.com customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT

ShopClues.com reviews & complaints page 177

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
Address:135001
Website:its about online shoping

sir,
i have placed and order on shopclues.com on 6 th march 2016, its order number was 87308946 and product was micromax joy x1850 mobile phone. it was a prepaid order and site was showing that it will be deliverd on 16 march.

on 8 th march i got sms that my order is ready for shipment and later after few hours i got again a new msg that my order is being dispatched and it will delivered on 14 march. but i did not...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Abin K Thomas
from Thiruvananthapuram, Kerala
Report
Copy

Sony mdr-zx300/bqe sound monitoring on-the-ear headphone

Address:695015
Website:ShopClues.com

Im filing this complaint for this site is not delivering the product i paid for in right time which they have said...when i called then said shipment delay i waited for 4 days then also they are not taking necessary action..i asked for refund since i didnt got my item they are not doing any thing in that also i want my money back its online cheating i need to take necessary action for online cheating...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
F
Faisal Ravani
from Behror, Rajasthan
Report
Copy

Samsung charger

Address:Surat, Gujarat, 395005

I have buy samsung charger. I did not get original samsung charger instead of original samsung charger i got china duplicate charger...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
M Sasi Kumar
Report
Copy

No return issues just selling

Website:shopclues.com

My order number was 88059756, which was delivered to me on 18.03.16 but the delivery confirmation message was not received by me till I consulted with customers care. On asking I also come to know that there is no return policy in shopclues....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
C
coolayush279
from Dumka, Jharkhand
Report
Copy

Received damaged mobile samsung b312

Address:828111
Website:shoping

Ihave orderd samsung 312 black mobile on shopclues.com
with order no. 87475790

i have recived the delivery from delivery . even my order was cancelled .
the produt is dameged.
incident date is[protected]
shipment AWB no, .[protected]
and order no. is c4419c9cb

please refund my amount so paid . rs 1618 n take return the product ....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
kumaraja90
from Visakhapatnam, Andhra Pradesh
Report
Copy

56847421 order has been cancelled

Address:530046
Website:shopclues

I had order Dell Inspiration 3541 14 Inch Laptop on 16 Jun 2015, 12:46 AM but why my order 56847421 has been Cancelled and Refund Processed from your side i want that order...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
shilpa mishra
from Mumbai, Maharashtra
Report
Copy

Hand swing chair code no.5343938

Address:Dewas, Madhya Pradesh, 455001
Website:www.shopclues.com

Sir i have book an order of hand swing chair code no. 5343938 on online internet payment basis...So i have paid to them at the time of placing the order my order no. 87312617 dt 06th march which shows expected delivery before 15 - 18 march at dewas...
On 18th march i have received a mail showing successfully delivered at your end...But till today morning i, e 19 th morning i haven't received that courier or registered a/d...
br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
T
TAMILARASAN SUBRAMANIAM
Report
Copy

Order cancelled

Address:Salem, Tamil Nadu, 636030
Website:shopclues.com

On 15.03.16 i was ordered the asus zenfone wide order no 88217305 and i got a sms that it is confirmed, while i check the status it shows it is in process for the past three days then after that yesterday i contacted the customer care and ask my order really i was shocked that the order was cancelled due to their courier partner company not able to take for delivery and as i was booked through my friend's credit card he feared that the amount...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sushil Dudeja
from Mumbai, Maharashtra
Report
Copy

Order not delivered - Completely fake

Address:380015
Website:www.shopclues.com

As i have ordered on mar 8, But no revert after that, I am frequently asking customer care via mail / call, But not revert from their side.

As i have paid the money. so no one will help me out regarding the same.

Completely no one take care about customer service.

Completely fake . fraud, , ...

Worst experience
order id[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Saroja Sappa
from Visakhapatnam, Andhra Pradesh
Report
Copy

Refund money pending

Address:530027

I ordered carpet in shopclues at[protected], order Id no 85840538. but my order canceld by shopclues... i have requested lots of times but still there are not return my money... my time wasted by this issue... plese kindly acccepeped my complaint againist shopclues....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
pergahlot
from Hisar, Haryana
Report
Copy

Malpractice in collecting money

Address:Rohtak, Haryana, 124001
Website:shopclue

I have ordered a sony brevia 55 inch LED tv on 14th of march, which was in stock . The company has charged the money Rs80499 through credit card and confimed me the order. On 17th march I receved a e-mail that due to some unforseen circumstances the delay in processing and gave me option to press the button of " I am willing to accept the delivery by 28thmarch and 30th march". Both button were tried but could not be activated. Next day I...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sachin Manvi
from Hyderabad, Telangana
Report
Copy

Refund86893406

Address:Hyderabad, Andhra Pradesh, 500060
Website:Shopclues.com

I bought a power bank and it was so bad! It was so light weight and it was supposed to be a 10000 mah battery backup..it almost felt empty.. So I requested for the return and refund my money in cash.. But I instead got cluesbucks.. I don't want to shop with shopclues again and what should I do with these cluesbucks?...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Pratik Pawade
from Mumbai, Maharashtra
Report
Copy

Quality of the product is very poor

Address:122001
Website:shopclues.com

Many products i have purchased from shopclues but i don't know what happened to this order they have send me the product which not even wearable for a minute.
And then i use the return policy they directly said "return rejected" ( shopclues.Return request for your order[protected].
Shopclues team, look into this matter and pick it up asap and refund my money.
Thanks....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
akumar6226
from Pune, Maharashtra
Report
Copy

Product not delivered - horrible experience in my life - Shopclues.

Address:274305
Website:www.shopclues.com

Most pathetic and horrible experience in my life - Shopclues.

I had ordered a Videocon Semi washing machine 6.0 Kg VS60A11 / VS60B11 Brand Warranty
Code: 84313061 from shopclues on 24 Feb 2016 having order no 86368069.
Shopclues team mentioned that they have handed over this product to Beacon Surface ( http://7horses.co.in/) on 4th March 2016 having tracking no 138195. The Expected delivery date of the product...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Deepakdeepu
from Gudivada, Andhra Pradesh
Report
Copy

Delivery of defective product

Address:520011
Website:shopclues.com

I purchase the mobile. I receive the product.but seal is opened and product is also manufacturing defect product.so please rectify the problem.i recieved the product on 3febrauary2016. i also create return request on same day with proofs also.my order number is 84070432.they will send an email on 7feb2016 regarding that dont take delievery because seller cancel the product so please dont take delievery we are not responsible i[censored] take delevery...
+4 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
Rahul Rajput Rasaily Morrison
Report
Copy

I'm complaining that I have received a counterfeit product

Address:122001
Website:Shopclues.com

I have received a counterfeit product of HP from shopclues, and I ask them to return but no respond from there end .

Kindly look into the matter as soon as possible ....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Pradipta A
from Port Blair, Andaman and Nicobar Islands
Report
Copy

Complaints against shopclues .com

Address:Kolkata, West Bengal, 700087
Website:shopclues.com

I purchase a samsung headphone from shopclues, purchase date on[protected] and order on 86545757, Rs-168.but this headphone is notworking.I mail shopclues.com for refunding money, they want my bank details.I send mail on[protected] my bank detail.They told me money refund within one weak in my bank A/C.but they still did not refund my money in my bank A/C....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
viveku
Report
Copy

Order not trackable

Address:Hyderabad, Andhra Pradesh, 502032
Website:www.shopclues.com

I have ordered V-Guard VG 400 Voltage Stabilizer (1.5 TR Air Conditioner) from shopclues.As per website order supposed to deliver on 11 march however i have not received the courier.
I have received the message and mail stating that the courier has been delivered. Not sure to whom they delivered the product.When i raised a complaint, shopclues team asked 7 days to investigate this issue and they don't have the contact no of courier...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sherif26
Report
Copy

Mobile battery

Address:Coimbatore, Tamil Nadu, 641018

Actually I bought one mobile battery but that's not exactly my search battery
If I need HUAWEI Y600-u20 model mobile battery I need urgent. Is that available in your side please send immediately I will give send amount cash on delivery orin your account please make fast .
And please send urgent urgent urgently
I attached the mobile model name HUAWEI Y600 -u20 Mobile Battery...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
sahilwadhwa123
from Gurgaon, Haryana
Report
Copy

Product received different from product ordered

Address:Jaipur, Rajasthan, 302021

Order date: 10 mar 2016, 05:50 pm
Order number: 87756238
Product name: microtek em4170 plus voltage stabilizer 2 year brand warranty
In the product specifications there was written it has a voltage meter which shows the current voltage but the product i recieved dont have such feature .
Shopclues is a big cheater and so i requested for a replacement or return but even for that they hav cancelled my return or replacement...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy