Snehanjali Electronics Complaints & Reviews

We had purchased a top loading bosch washing machine through snehanjali electronics when i called up bosch customer service team for general service they informed to me about 2 products one top load washing machine and a front load washing machine slim line which i haven't purchased, really disappointed that such as big brand of snehanjali can do this kind of wrong updatation of my account with bosch, and when i tried contacting snehanjali...

Complaint: it's been a very bad experience by snehanjali virar east branch. 1st i had booked an order for led, which i got cancelled due to some reasons. But i was ready to buy the smart watch for which i had transferred my booking amount + rs 100 more against revised item booking amount was paid store. But since from last 15 days your store members not giving me the new product as well as telling that all my amount has been square off by...

I have booked carrier emperia pro 5i (1.5 t inverter a/c) on 21/02/2019 form kandivali (West) store. The a/c was delivered on 22/02/2019 and subsequently installed on 23/02/2019. After installation it is found that the a/c is carrier emperia 5i (And not carrier emperia pro 5i). This is basically a cheating with customer, after complaining same to kandivali office instead of accepting mistake they tried to convince me that it is the same a/c...

Your staff lacks basic professionalism, with this i fear you will be out of business sooner than your liking, ordered purifier on saturday, promised delivery on sunday, on monday your staff realized you do not have stock of purifier on tuesday i am still struggling with delivery of basic product and the best part i am unfolding all this in my follow up, no calls from your end...

Dear team,

I purchased uhd 55'inch tv nu7100 from thane snehaanjali store, gb road on 21st sept 2018 which got damaged internally on dec month for which i complained to snehanjali store manager mr. Richard and he ensured me that it will get replaced by samsung immediately, he'll get it done through them.
I personally visited store twice to discuss same but i haven't got any positive response on this and thereafter i...

I purchased 32 inch smart led tv online from snehanjali electronic but yesterday i got my led tv and i saw it is a normal led tv not a smart tv. I buy it becous they mention it smart led tv on online. And i call to panasonic customer care services but they told this is not our fault this is the fault of online seller snehanjali electronic and i call to snehanjali electronic but my call was not responded. So i request u to please solve this...

I had purchased the cooler from the store, and as per deal it should be on emi. Staff shows the breakup and we were agreed to pay rs.745/- p. M. And total bill was 8300/-. But snehanjali staff deducted the full amount of 8300 without informing me. And i had consider i have purchased a product on emi. Every month rs.400-420 was deducted from my bank account. When i asked to bank about amount then they told that no emi running on your card...

My ac is not getting cool. So i register a complaint the technician visited and tell that there is a gas leak so he need a machine to check the gas leak. So he will visit again with machine on 26.11.2018. But still no technician had visited my house. So my ac is not working as technician had open the wiring of the ac and left as it is. So kindly look into the matter and do the needful....

Voucher no sls5041679
Date 03/11/2018
Bill no 1608/ht/18-19
Amount - 16, 413/-
S man :-sachin rajesh tiwari
Store manager - raman mehta
Address shop no 1 next to grand hotel nr. Golden nest circle, bhayender east 401107

Sir

We have always purchased the electronics and heavy appliance from snehanjali. Since last 5 to 6 years we have purchased tv, ac's, washing machine...

Voucher no sls5041679
Date 03/11/2018
Bill no 1608/ht/18-19
Amount - 16, 413/-
S man :-sachin rajesh tiwari
Store manager - raman mehta
Address shop no 1 next to grand hotel nr. Golden nest circle, bhayender east 401107

Sir

We have always purchased the electronics and heavy appliance from snehanjali. Since last 5 to 6 years we have purchased tv, ac's, washing machine...

Snehanjali delivered defective refrigerator, refrigerator has scratch on the door. Now they are refusing to replace.
Purchased from snehanjali electronics and trading pvt. Ltd mira road
Model - sam ref rt34m5518s8/hl
Voch no - sls5043123

Tried calling them, bt no response and also complained o company.
Samsung refused to attend and said contact snehanjali...

I had purchased lg tv 43 inch from digi 1 from ambarnath east for rs.50k through emi on 18/10/2018. I called them to hold delivery next day because i went to all the near ones retail shops for enquiry i found that all are giving same product in 43k but snehanjali is charging more 7k from customers. So i called up next day of purchase to ambarnath branch that i dont want deleivery of product i want to cancel this deal 7k is a big amout for...

Visited the dahisar west branch on 11th oct 2018, asked for daikin 1.5ton inveter ac price the sales person said wait i will contact to the manager, but the manager was least interested to attend me. I visited the branch on 9th oct 2018 the sales person told me 33, 500 with old ac exchnage! But theanager today quoted me 36, 500 for the same ac. My concern was not the price but the way the manager spoke and his tone. I want some strict action...

I had purchased a carrier split ac from snehanjali's virar west tirupati nagar store on 20/5/2017 but neither snehanjali nor carrier provided us with applicable free servicing in warranty period. We tried reaching snehanjali various times but their phone no was not in order. It is very disheartening that snehanjali has such irresponsible approach towards after sales services and their customers....

I have made payment of tcl smart tv on 16th august. I was told that installation will be done on sunday. I had cancelled all my schedule and kept waiting. The next day i was told that we don't install on sunday and today definitely it will be done late in the evening. The manager of kandivli west store just kept assuring me and making fool of me as he as well the technician didn't pick up my phone after 9 pm. I have wasted lots of my precious...

I purchased godrej air conditioner 1.5 ton on 23.12.2017 for rs.29500/-
From your tirupati nagar, phase 2, virar, (West) branch
From that day upto today not a single service done by your snehanjali
Branch maintenance department.
Even not giving proper response of our visit to your branch.
[protected] mobile no. Where we send our bill's photocopy
On 3.8.2018.
Voucher no. Sls4069215
Extend...

I purchased an o'general ac on jul 15, 2018 from snehanjali electronics and trading pvt ltd. Model number of the ac is aoga24jccb (O).
This ac is not working and the compressor does not start. Please note, that (A) when the ac arrived, it did not have some fixtures in the pack and the packaging appeared shoddy. I immediately complained to the store, snehanjali and asked them to replace the product given that it did not have all the...

I purchased a samsung refrigerator from snehanjali on 24th july 2018 from kandivali west showroom. I was told the product would be delivered the next day and technician will come for a demo. The refrigerator was delivered the next day, and the snehanjali delivery team started the fridge and suggested that the cooling will start in 2 hours and the person from samsung will from come for a demo. The next day when we checked the refrigerator...

Dear snehanjali,

Visited date:- 08/06/2018.
Visited time:- 12:45 pm.

I myself afzal shaikh is your buyer customer from your malvani branch. I had already purchased 2 washing machine from your same branch of cost rs26000/-and now i had gone to purchase d fridge for my shop purpose of price rs 25000/-. As i am spending 25000/-i can demand for a new piece why should i take a daagi piece if i am spending...

Hi
I have purchace washing machine and refregirator from shehanjali in bhayender west maxus mall. I want to camplain about your staff misbehavier from costomer
I will like to inform u that if costomer will come back to shehanjali only i[censored] give good costomer service otherwice there are many store to purchace electronic items. I will not come back to perchase any thing from shehanjali. I you want to grow ur bussiness i would...