Snehanjali Electronics Complaints & Reviews

We have bought certain electronic items including samsung washing machine from your store on 29th may 2018.
On 30th may 2018 delivery guys delivered all the product including washing machine. For our surprise delivery boys unpacked the washing machine and take away the carton box with them. Further upon checking the machine we have noticed that there are scratches at the top of the machine which was communicated to your store immediately...

Don't know what's wrong with Hitachi services from last one month I am fed up following up with Hitachi and snehanjali for the issue which I am facing with the AC.

Since the day I have purchased Ac 0n 25-Feb-18 all which I am facing is torture and followup with the technician and support team for resolving my issue.Also it seems there is no use of sending emails to Hitachi NO one is bother from your team to check if the issue...

Have booked washing machine at snehanjali andheri west branch on 22/04/18 have done the full cash payment on monday evening 23/04/18. It was informed by the excecutive ms deepa that the product deliver wil be done the next day with the percentage that 99% product will be delivered on 24/04/18 that 99% is still not come. Also post that called to inquire so she was suppose to check and call me becuase that time their system was not working...

Dear sir,
Kindly look into the matter and please do needful action.
I kindly request you to provide me a ac service as i already pay in advance for service but i didn't get any service from your end. And this is not a free service i talk about, its a pay service, if its not possible from your end to give any service from your end, then please refund my charges. I'll take other action on this issue at company end...

Dear sir/madam,

I manoj pandey have taken onida a/c 1.5t sac183gdr 3* (O) chasis no : sa183gdr-t#17bg3#010054 from snehanjali electronic & trading pvt ltd on 18/04/2017
The sales person of the store was update me that the servicing of your a/c is 3 times in the year but still i have not get any service from the company's servicing department
Also when i called to the service department (Dekay cooling servicing)...

We purchased BLUE STAR Ac from snehanjali dahisar west on 24th march(sat).I had informed Mr abhay i want delivery and installation on Monday, he confirmed it will be done and person from BLUE STAR will come and install.On monday ac was delivery at 1 pm .I was continuously following with store for installation but Mr abhay said engineer will come anyhow.Later i spoke to BLUE STAR customer care to ask what are the installation charges, they...

Hi team,

Please note on 17-mar 2018 we booked the subject model from mira road branch, however when we received the delivery next day but the model number was ff 2d 305 4s/2017 with big disappointment we retured the delivery.

Now when we tried calling several times at snehanjali miraroad branch they are not answering the call.

I am very disappointed with the service of snehanjali.
br...

I purchased whirlpool washing machine from your place the delivery was 2 days late and it was defective on the first day itself we went to talk about it to the snehajali stores at dahisar the staff was disgusting!!! We had to approach them everyday then to no single proper reply, same case was with the nallasopara branch as we had booked the product over there and made half payment in nallasopara and half in dahisar branch as the delivery...

I purchased the whirpool washing machine from ur thane store on[protected], 1st of all i dint't received the washing machine on time the delivery was so late that i had to call again and again.
After the product was received i told that the machine was defective, i informed the sales exective with whom i had deal with, he told me that he will pick up the machine n will replace it within 2 days, no 1 came to pick up or replacement but...

I brought a philips led from snehanjali electronics, thane 4 months back and it s display not working. I complained it to snehanjali customer care. To my shock when i called them for the status of my complaint on next day they said you have not registered the complaint. I again registered the complaint and they repeated the same thing but i had recorded the entire conversion and told them the same. After calling 3/4 hour after i re-registered...

I booked a washing machine of godrej wt eon 650pfh worth rs.18500 but product not delivered, sales person is fooling around from last four days. Payment done in advance. They are saying there is no stock available will have to arrange from neighboring branch. But four days have been passed still stock not arranged.
The date of product booked was 27th dec.17.
Now, sales person is asking to cancel the order and regarding refund...

Sir i booked a washing machine on 15 august 2017 with rs 200 advance but due to unavailable of my required machine colour i cancelled my order and request for refund of advance. At that time manager agreed and said that your refund cheque will send to your postal address with in 15 days. But till date i have not received any cheque or payment mean time i approachsed to the manager 5 to 6 times every time he agreed and said for waiting but...

Hi,

I mst umar salimuddin qureshi i purchased your mahararaja easy lock king mixer grinder on dated[protected] friday from snehanjali mira road showroom. I checked the product at showroom was ok but when i took at home and removed the product for using but product is unable to work.

Some how i used the catlog for knowledge but product is defected from inside.
I felt very bad that new brand product is...

After making full payment in advance for the samsung microwave oven, also taking along the old microwave in my car for exchanging against the same, they refused to give the microwave on the same day itself promising to deliver it the next day. But inspire of calling 3-4 times next day for inquiring about delivery, no committed reply was received. At 5:30 pm, he said it would not be delivered today. I am extremely disappointed by such poor...

Respected sir /madam,

I mrs. Varsha ashwin sorathia have purchased the panasonic 43"led, from your snehanjalai, kandiwali west branch (Knd) on[protected].

Model code= th-43d350dx
Chasis no= 161ps5s01227
Item description= panasonic43"led
Voucher no= sls3004041
Invoiceno= k940249d
Order no= ord3004317

This is to bring to your notice that my led had stopped...

I bought refrigerator in Jun 2017 within 3 month my refrigerator gas licked when I complaint abt d same no response from snehanjali n LG few days . And when I given written complaint at snehanjali dahanu road first he refused take my complaint n aft arguing he accepted but as I turn around he said to his staff through this written complaint in dustbin. Said do whatever u want . This kind of service m getting after paying 45000/- for new refrigerator...

I purchased 1 ton window ac from snehanali retail pvt. Ltd. (Digi 1), shop no. 2/3/4, anand industrial chs ltd., navghar road, bhayander (E) 401105 on 08.02.2016. Invoice no. E533815.

I was told to get extended warranty by paying rs. 901, which i got.

On 12.09.2017, we started facing problem in ac showing some e2 error. When i visited the retail shop they said to contact me on customer care number. When i contacted...

Hi i purchased the above product from snehanjali virar east branch. I was shocked when i inquired about the price of the product online. They told me that because of sunday we have an offer u will get the product for rs 4444 which is for around rs 7500, however the original market price of the product is actually rs 4882... This is how they cheat. Be care full. On top of that they have an accessory missing and even the main product was was...

To whomsoever it may concern,

I purchased philip led tv 39’ on 28th march 2017 from 1 of your reputed dealer “snehanjali – kandivli east’.

On 4th september 2017 around 2.30pm burning smell came from tv which was very weared, we check our each & every electrical connections but we found it was coming from backside of the tv.

I lounge a complaint in the evening around 8.45pm, the executive...

I had purchased products from snehanjali in kandivali. I had not taken bill from them as they told they will give it with delivery & at delivery time i was not available so they didn't gave the bill. I also forgot to collect it later. Now my one of the product is not working so asked them for bill then this people's are just taking details of everything and from last one month they are not interested to arrange bill. These people's are only...