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Sony India Complaints & Reviews

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Last updated Apr 13, 2024
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Chennai
Chennai District
Tamil Nadu
India
600034

Sony India reviews & complaints page 4

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A
altamash786kv
Feb 25, 2023
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SONY xb900n

Address:Sony Kota

Sir i purchased this headphone 15 days ago nearly from Croma Offline Store, , This product has a manufacture date of 2019, which is 4 yrs old, i Contacted my near Service centre Nitesh Enterprises, Kota, They said that they won't provide me a replacement at all, i have issues with the battery life and Bluetooth connectivity, But the Sony service centre person has some conversation with the croma store and he rejected to replace my headphones...
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R
Raghavendra102
Feb 20, 2023
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Defective Tv (BRAVIA) received - neglecting the complaints

I am writing this email to you with an anticipation that I receive a permanant resolution for my defective Bravia TV which i purchased from amazon. It is very unfortunate that we have purchased Sony Bravia ( my favourite till i purchase) from Amazon on a festive offer at paying 60K (claimed to be an offer) in the month of October 2022.

However since the day we purchased please refer to the complaints i made to your customer...
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Address:Waala, Mumbai, Maharashtra, INDIA

To The Manager,
Sony India,

Respected Sir/Mam,

Herein I would request you to kindly review and thoroughly go through the trail e-mail below, wherein I have already explained my concern, satisfaction, frustration and harassment caused especially due to the extremely unprofessional and unacceptable approach of your so called Technicians/Engineers of your Authorized Service Center along with your Customer...
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R
Rathinaveluramasamy
Feb 11, 2023
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Sony Name not mentioned with headphone

Address:ZF Rane Automotive India Pvt Ltd, boothakudi- Village , Viralimalai, PIN 621316 Tamil Nadu

The Sony product not produced. But I get low product low quality. Plz return my refund....
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J
jitu.com
from Delhi, Delhi
Feb 2, 2023
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Faulty Sony 55 inch Model KDL-55W800D

I had purchased Sony 55 inch
Model No. KDL-55W800D on October 2017. But after two years some random lines were appeared (check picture in attachment) without any mistake done by me. I had called sony customer care they told told me it had developed panel issues or tcon board is faulty. They offered me to repair or replace your tv with current model available at that time at a price of Rs.40000/- something. I had refused that time because...
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R
rajnash
Jan 31, 2023
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Account not enabled after payment

Hi, I made a payment to renew my Sony Liv subscription.
Payment was successful but still unable to access any content.
When I log into my account, it still asks me to subscribe.
I have sent several emails to the customer care support and there is no response at all.
I want this issue resolved as soon as possible or the money refunded at the earliest.
Received a message saying account is active (Screenshot...
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A
Anish7826
Jan 27, 2023
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Tv

Website:Sony india

My TV's picture tube was failed. They said the sapre would reach me in 2-3 days. But it's about 10 days. And nothing...
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C
Chauhan Narendrakumar Dineshbhai
Jan 14, 2023
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I already paid Rs.999 but sonyliv not seen

Address:9 Krushnanagar So., ratnagiri road Kapadwanj Di.Kheda Gujarat

IIpaid Rs.999 as on 1st january 2023 transfer to Razorpay Ref No.[protected] but sony Liv not see on my compyuter and Tv...
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M
melwyn_y2k
Jan 8, 2023
Feb 13, 2023
This thread was updated on Feb 13, 2023
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SonyIndia=073-235-519' Mr. Melvin Fernandes,KD-43X80K, 7012720

Address:Mumbai, Maharashtra INDIA

Herein I would like to bring to your notice that the information/update provided to you by the said so called "engineer" from your Authorized Service Center "M/s. GSS Quick Garage India Pvt. Ltd. is absolutely incorrect and untrue. They are having a different conversation with myself & giving you an altogether different update.

Firstly post purchasing the TV & upon the installation team from Sony installing the TV & giving...
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J
Joshin2003
from Kottayam, Kerala
Jan 6, 2023
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Worst customer service

It's been a pathetic experience that I am facing from the last 1week...The display of my TV is not working eventhough the power supply is turned on... sometimes it gets turned on for a few min and will automatically get turned off...i have contacted your customer care and service department and still I haven't received any support from them...They have wasted my 1week time waiting for them ...So I would like to register a complaint against...
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M
Mithun1010
from Thrissur, Kerala
Jan 2, 2023
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LED TV Display

Address:Thrissur
Website:Sony

I had bought a SONY Bravia 2017 X80E 55 inch TV from LULU Qatar, paid tax and brought to India 4 years back. The TV was working fine until while watching FIFA WorldCup suddenly the display went off. Only sound was enabled while display was distorted. When checked with the local Sony service center, they informed us that the display board is damaged and they do not have display boards and hence to be considered as a scrap. They advised to...
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Respected sir
since i had bought an sony oled 55inch a80j tv from sathya agencies, i had an issue of image retention in tv since bought for that i made an complaint in sony also.
They had visited and done the panel refresh two times and then also the image retention, burn in issue is there defaultly now also.
The service centre is doing again and again panel refresh only but the brand itself advised for only one time...
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M
Macherla Naveen
Dec 21, 2022
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'SonyIndia=073-008-389' REG : NEED REPLACEMENT ASAP

Hi Team,

*NO ONE REDPONDING WASTE OF MY MONEY NO TRUST*

I Purchased Sony TV 55 Inches from Vijay Sales on[protected]. (Due to an offer we purchased early and delivered after 10 days).

These days only hardly we used 10-15 hours. We observed a VERICAL LINE in middle of the screen. We thought it was a setting issue. But it's a BIG Issue.

We used 32 inch sony tv from past 10 years and...
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J
jayadev devakaran
from Neyyattinkara, Kerala
Dec 20, 2022
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TV not working

Sony Bravia TV model KDL 55w 800c.
Complaint registered with Trinity solution, MG road, Thiruvananthapuram.
Mechanic came.
He seems to have not done any home work, become after seeing the TV he started asking whether it is LCD/LED etc.
Not withstanding the same, he told that there's a complaint i LD board.
After this the lady from Trinity solution told me that the same component is not available.
She...
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P
PravinRajan
Dec 20, 2022
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KD-55X75K -Replacement for damaged TV 43W800D

Address:Flat Q3 -203 VGN STAFFORD, Sudharsanam Street, Thirmalaivasan Nagar, Thirumullaivoyal 600062

As per Sony customer care, our TV 43W800D was serviced by DIGITAL VISION
NO 44 VEERAPPA NAGAR 2ND ST
(BEHIND MEGAMART)
ALWARTHIRUNAGAR
CHENNAI-87

However as the motherboard is damaged, they agreed to give new TV
KD-55X75K for payment of Rs.43, 496 on 17 Dec 2022 from Sony India
Payer : Pravin Rajan and we agreed to handover damaged TV 43W800D (will handover with accessories).
We...
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Address:Dr.P.M.INSTITUTE OF ADVANCED STUDY IN EDUCATION,SAMBALPUR SAMBALPUR,ODISHA PIN:768001,LAND MARK:VSS STADIUM

Dear sir,
The above model no is not working.Kindly to sent your electrician to this Institute as we are going to a nation seminar very soon.

Details Address.
Principal
Dr.P.M.INSTITUTE OF ADVANCED STUDY IN EDUCATION, SAMBALPUR
SAMBALPUR, ODISHA
PIN:768001
Thanking you....
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S
Sai nanda@@
Dec 18, 2022
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About Sony TV installation

Address:G.purushotham reddy h:no- 3-61 maganur vill&mndl Mahaboobnager 509208 and contact no 9573313383

He said he will send instalation team on yesterday but there is no response from senior group service Mahaboobnager [protected] .he answering in irresponsible manner regards I unable to install sony tv...
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S
ShubhamDarkunde
Dec 17, 2022
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Earpads of headset mdr-zx310ap

Address:SONY AUTHORISED SERVICE CENTER, ONKAR RESIDENCY, BEHIND ZOPADI CANTEEN, SAVEDI ROAD, AHMEDNAGAR 414001 (0241-2322773)

I gave my product to sony authorised service center, onkar residency, behind zopadi canteen, savedi road, ahmednagar[protected] for changing the ear pads of product "mdr-zx310ap".

When i gave my headset, both the sides were working. I gave the product in the custody of the service center for 2 weeks paid rs 750/- for changing ear pads and after changing th earpads one side isen't working. So i didn't took the delivery of...
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Address:Malad west, Mumbai
Website:www.sonyliv.com

Hi, My name is Aditi Gulecha.
My contact number is [protected].
I am a new Sony liv user.
I applied a Flipkart promo code on[protected] to buy a free 1-month subscription to Sony liv subscription.
My promo for free 1 month subscription was successfully applied, but I charged Rs. 299 for a monthly subscription. Also, it says that the plan will renew automatically on Jan 15, 2023. When I clicked on Activate Offer...
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A
AditiGulecha
from Mumbai, Maharashtra
Dec 16, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Sony Liv Premium Subscription

Address:Malad (West), Mumbai
Website:www.sonyliv.com

Hi, My name is Aditi Gulecha.
My contact number is [protected].
I am a new Sony liv user.
I applied a Flipkart promo code on[protected] to buy a free 1-month subscription to Sony liv subscription.
My promo for free 1 month subscription was successfully applied, but I charged Rs. 299 for a monthly subscription. Also, it says that the plan will renew automatically on Jan 15, 2023. When I clicked on Activate Offer...
+1 photos
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