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Tata Sky Complaints & Reviews

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Last updated May 28, 2024
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Tata Sky reviews & complaints page 261

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V
vimalsown
from New Delhi, Delhi
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Increasing Monthly payments

My tatasky I D is [protected], when I took tatasky connection that time monthly charges for malayalam packages is 99+40=139, on 2016 first month's onwards, after that again increased that is 149, now again increased, that is 164.Ehat is this? And again may hugging your data charges it is very bad, 1st I'm used sundirect, with their high charges, thats why I m removed that and choosing tatasky.but your also going same, very bad....
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D
dkchatterjee
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Deliberate inaction, charging money without providing service

Address:400076

My customer id is [protected].
I changed my residence in the first weekend of september 2016. My tata sky antenna was removed by the tata sky men and it was to be reinstalled the next day. It never happened. Today, on 30th september, i was asked to deposit rs. 450/-, the amount of the negative balance in my account, (How this negative balance got there without providing any service is anybody's guess), i paid it, and was informed by...
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R
rohansid
from Bengaluru, Karnataka
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Problem persisting since the last 2 months - not receiving signal

I have been a tata sky customer for more than 12+ years in bangalore.

Since the last 2 months, when i switch on both my tvs, it gives the message 'set top box not receiving signal'. I raise a complain, the technician comes and does some rectification and the tv works. After 1 or 2 days the problem reoccurs. They even asked me to change the set top box which i did. Since the last one week no one has even come to attend the...
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S
scher31
from Hyderabad, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Annual recharge scam

Address:500017
Website:Tata Sky DTH

I recharged my subscription for annual payment rs 8880. On 23rd of september. For multi-tv connection (2) sd (Standard definition)

Now i got sms from tata sky, that recharge is done for 10 months. Only
I demand an explanation as to why the annual payment was ignored and to make it even worse, 2 month's payment has been swallowed by tata sky.

This organization is both incompetent and corrupt, unfortunately...
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M
MALLAPPA KUGUNNAVAR
from Bengaluru, Karnataka
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Uninformed increase in package rate.

Address:Belgaum, Karnataka, 590010
Website:tatasky.com

I mr. Mallappa. R k have received a text message on 30/09/2016 which says that our tata sky packafge rate is increased to rs.285.
But our base package was of 250 which was increased to 270 three months ago in the same way as of now without informing us.
We here by demand an explaination for this poor service of yours and also reasons for these increased package rates. Else we wold proceed with consumer court procedures if we...
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L
Lamboktoy
from Shillong, Meghalaya
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Dropping my discount pack without my knowledge

My tatasky id is [protected] and my monthly charges is rs387/- with star world premiere, hd access fee, english movies, english entertainment and god tv. after having cleared rs.1000/- as recharge amount on 27/09/16. later that evening i called up customer service to request them to drop star world premiere and i mentioned 3 times as can be verified from the recording of my telephone conversation with the call centre. but to my utter surprise,...
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S
Shweta2012
from Noida, Uttar Pradesh
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Settopbox complained

Address:201301

Hello,
I am very disappointing with tatasky. My registered mobile [protected] and address b168 sector 52 noida 201301.one month before
I have taken dual connection with settop box, one with inbuild hard disk cost around 10000 and another was without hard disk

But from last three days my settopbox is not working . I have alredy complained but your engineer says we dont have settop box. And also i got to know ....
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V
vbkrao
from Hyderabad, Telangana
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Change of channel number of svbc to 1829 from telugu channel list

Address:Rangareddy, Andhra Pradesh, 500068

Yester day we have observed that svbc channel changed from 1438 to 1829 why the same was happend.

1. Svbc is telugu channel and why it was moved from telugu channel sequence.

2. Why it was changed and shunted to last preferred channel
3. Why this sudden decision was taken as the channel next to bhakti channel which is easy to viewers.

4. Why this decision was made as navratri bramotsavas...
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A
Asmat Ara
from Shimoga, Karnataka
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Inefficient employees

Address:560078
Website:www.tatasky.com

Very much non cooperative staff, unskilled, manner less.
I have been using tata sky since 7 to 8 years now, they keep on increasing the package the way they want to. They hire any staff they want, I spoke to a senior supervisor called Rohit, I felt I am speaking to an auto driver, some auto drivers in bangalore spks better english than him. Sad this shouldn't be the standard of tata sky service. Very rude employees doesn't...
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Address:700039
Website:TATA SKY

With reference to my tata sky id [protected] the tata sky people cheat the customer,. Without information they are changing the package rate at their own choice. As well as the date of payment is also changing each month against my payment at proper time. They are grabbing money without any information and creating nuisance. Are they forcing me to to stop the tata sky service?...
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Munna1962
from Bengaluru, Karnataka
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Dth recharge

Address:560017

These people r good for nothing.in spite of repeated follow up since 8 Pm till now.continuosly.they hv not solved problem.after recharginh for one year.the channels r not coming.the customer care people r not bothered.only telling go to organiser.select english etc like parrot.at the end still i did jot get the chanel.they r not giving their senior no.quite disgusting.not returning money.i do not want the connection...
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U
udayp20
from Mumbai, Maharashtra
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Poor Service

Address:Raigad, Maharashtra, 400702
Website:tatasky.com

Sir,
I am using tatasky dth services with subscription id [protected] since last six years. on date 20.09.2016 my tv stopped receiving signals, dispaying "no signals" message on screen hence i booked complaint booked complaint on the same day #roomgy9.in response to complaint tatasky co. technician visited my on dt.21.09.[protected]@5pm without properly analyzing the problem, he replaced my set top box by the one which he brought with him,...
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P
Prade55
from Gurgaon, Haryana
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No view of tata sky

Address:110092

I am using tata sky for the last 5 yrs . But this year i am totally dis satisfied with your service . Every 3 months my both set top boxes does not show any channels . In march your engineer visit us 4 times & every time a new person . They changed the location of my dish then changed my H D set top box then said some cable problem ten some T was faulty which resulted we could not view T V for almost 10 days with no credit to my account ....
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V
virenvanza
from Jamnagar, Gujarat
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Not getting channels what i have paid for.

Website:www.mytatasky.com

I have purchased tata sky dhamal mix pack and not getting MTV at all since 1 week and from today not getting many more channels also my subscription is for 1 year which will end in 24/6/2017.Thoroughly dissapointed, many times I have tried to complain but there is no option in website to complain also they will ask for type of complain and then subtype, in subtype they will show nothing and then you click submit, then they will tell you to...
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S
Shikhar Puri
from Lucknow, Uttar Pradesh
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Tata sky services and charges

Address:500032
Website:www.tatasky.com

I am very dissatisified with the services of Tata Sky. I am from Hyderabad. First there was a issue in their promises Vs what I got - I fought for around 1.5 months and had no choice but to close my mouth shut. I have summarized the entire details below for quick reference.

Dropped the following note to Nodal Officer (tataSky) as an escalation email and got a very blunt email that - "In case you only have a purchase receipt...
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R
Raghu Alluri
from Bengaluru, Karnataka
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1112072036 Voucher on recharge already expired

Address:411028

[protected] Voucher on recharge already expired
I recharged my tata sky and got a load of gift vouchers. Same as last year.
All of them are expired already, I got the vouchers just now and they are already expired? The end date on the voucher is 30 sep or 31 oct or jan 2017 but they are all expired...
Just like last year.

What are you playing at? Are you making a fool o[censored]s, your customer since ages. This...
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R
rajeevshweta
from Hyderabad, Telangana
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Transmission not coming from last 2 months

Address:500017
Website:TATA SKY

Dear Sir,
I made Rs 500 recharge on 25.07.20167 and from 30.07.2016 transmission is not coming . I have lodged so so many complaints as per trailing mails but the problem is still unresolved
transmission not coming

ansmission not coming

RAJEEV KUMAR
Aug 1

to help
Dear Sir,
I am not able to watch the TV programs from 30.07.2016 onwards since no signal is...
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S
Sushil Desai
from Pune, Maharashtra
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Unable to solve singnal issue

Address:411026

Its worst worst worst worst worst service ever...I reached to tata sky customer care helpline almost 4 times in a 2 week.They giving me answer like you will received call from technician within a 2 hrs. i dont know when 2 hrs will come.
When i called first time in customer care service they send the technician, he was changed the signal receiver but problem still remain same.
Then second time i again registered my complaint...
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S
Surya Kiran Devarakonda
from Mumbai, Maharashtra
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Setup box repeatedly not working.

My subscriber ID is [protected] .My setup box was not working.Technician has brought a repaired setup box and charged rs 600 and told that warranty for it is only one month.Same day again the replaced box was in repair.again called customer care and explained the situation.One executive told me that i can get anew setup box for rs 350. Again the technician came replaced the same old repaired box, when asked for new, he said it is not possible,...
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Address:Raigad, Maharashtra, 410206

Dear sir,

My subscriber i. d. - [protected]. i want to remove my secondary connection for that reason i have called tata sky represntatives several times (5 to 6 tlmes) since last 3 months, but they are not removing my secondary connection. also i have shifted in new flat. i have to re-installed my tata sky connection (primary) in new flat. please help me and remove my secondary connection and re-installed tata sky in new flat...
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