Claimed

Tata Sky Complaints & Reviews

2.1
Last updated May 28, 2024
Complaints 12302
Resolved
5113
Unresolved
7189
Quick Links
Statistics
Share
Contacts

File a complaint to Tata Sky

Having problems with Tata Sky?

File a complaint and get it resolved by Tata Sky customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT

Tata Sky reviews & complaints page 272

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
N
nikulbhavsar
from Jaipur, Rajasthan
Report
Copy

Not able to use tata sky service since 20 days (sr1708161702966)

Address:380053
Website:Tata sky

Very pathetic and poor service from tata sky customer care and technical staff.
I had shifted from baroda to ahmedabad. Since i shifted from baroda to ahmedabad not able to use tata sky connection. I had raised more than 10 complaints with in 15-20 days.
So many times i told to tata sky persons to resolve my issue. Give me permanent solution. They are not able to resolve my issue. Pls help me to resolve my issue asap....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
F
fdjh
from Mumbai, Maharashtra
Report
Copy

Fraudulent messages sent on rmn by tata sky and excess charged

Address:Pune, Maharashtra, 411014

I am a customer of tata sky. My id is [protected]. On 11 aug i got a message on my rmn a/c bal 1098, due for renewal on 14 aug, to avoid deactivation and renew current packs you need ac bal rs 2155, pl recharge now. Accordingly i recharged for rs 2155. I am surprised to get message on 15 aug, "request completed for supreme sports kids rs 2155 till feb 2017, current bal 1098.”why this fraudulent message has been sent when i never sent request...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
B
basant_singh212
from New Delhi, Delhi
Report
Copy

Pl. provide us a representative.

Address:Jaipur, Rajasthan, 302006

My self basant kumar singh, i am a customer of tatasky my id [protected] for last 4 years and last 14 days are facing problem of not viewing all news channels and all other channels. This problem i am facing from last 14 days and one representative (service man) Mr. Dhadhich his Mob.No. [protected] attend this problem but at present this problem are not complete solved. I have paid rs.1660 in july, 2016 for annual plan but last some days i...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Amit Rokad
from Rajkot, Gujarat
Report
Copy

Setup box change

Address:Rajkot, Gujarat, 360001
Website:Www.tatasky.com

I complained about setup box getting hang and responding 4 to 5 second late. One of tatasky executive came and he told to change the hardware. Without my intimation he change hardware and problem didn't solved. I already complained about that and after 3 days another executive came and he got the problem it was software problem he reset setting from terrace. So there was no any hardware problem and changed it. So why charges are not returned...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
R@vi9003
from Mumbai, Maharashtra
Report
Copy

Tata sky installation and activation problem

Address:Mumbai City, Maharashtra, 400097
Website:Tata sky

Dear sir, on 14 aug 2016 i purchased a new sony bravia from croma center mumbai malad west along with i opted out for tata sky connection. The croma provided me with tata sky starter kit of rs.599 to activate new tata sky connection. I got serial number[protected] and activation pin:- [protected]. I called many times on tata sky's number [protected]/[protected] but your representatives took down my mobile number [protected] and address...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
santosh kanade
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Dth new connection

As per tata sky dth connection policy i has purachased online dth box, on 16.08.2016 5.20pm. when i called on call center he has promised to attend and install the same within 2 hrs., but til date on 17.08.2016 at 9.30am no call recoved and also not attend, i call again 9.35am he promissedto resovled in 2 hrs but not resolved then i call again on 11.20am the person give same answer then last call i made 1.28pm a person said again 2hrs. every...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sona55149
from Barpeta Road, Assam
Report
Copy

Not getting benefit of yearly subscription

Address:Mumbai City, Maharashtra

Sir,
After receiving a call from tata sky i recharged tata sky id [protected] for rs. 1310 (Including 10 rs activated charge) on[protected] but after only 3 months our connection was deactivated while i was told that this pack is for one year. And after calling customer care they are saying that was false call or fake call and no offer was available for you. Now i am not able to understand who will call us on behalf of tata sky and...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
T
Tee Jay
from Rohtak, Haryana
Report
Copy

Inadequate information

Address:Chandigarh, Chandigarh, 160101
Website:Tata Sky

Sir,
1. My name is tejeshwar singh. I have taken two tatasky set top boxes, one main and standby on 19 jul 2016. My registered mobile number is [protected]. I have opted for the "supergold hd" pack with two hd set top boxes.

2. I had spoken to one of your representative mr rajan, tele no [protected]

3. As per tele conversation with mr rajan, he had clearly stated that i need to pay rs1800 for the...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
SureshKumarNair
from Gurgaon, Haryana
Report
Copy

New tata sky set-top-box problem

Address:110092

I had registered a complaint (Wo #qokop8r) for set-top-box issue on 4-aug-16, but till 16-aug-16 it is still not resolved. Everyday i am calling helpdesk & they always tell it will be rectified asap but no date or time. I am really frustrated with the service of tatasky, as i am being told that i am a premium customer. My set-top-box was replaced on 19-july-16 and by the time the new set-top-box will be installed 1 month of warranty will...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
P
Prajyot Chodankar
from Davorlim, Goa
Report
Copy

Added active channels without knowledge

Address:403403
Website:www.tatasky.com/wps/portal/TataSky/offer2?utm_source=google&utm_medium=cpc&utm_term=Tata-Sky

It's a complaint on tata sky that they activated active chanels on my account in june 2016 without my knowledge, while recharging i just saw my base pack it was increased by 59 rs. And when i asked about the refund they put the responsibility on customer. For everything customer is responsible. Saying it cannot be refunded. I asked for proof of call recording they refused to give. It is a very bad service. Tata sky people call and forcefully...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Prawin_p
from Durgapur, West Bengal
Report
Copy

Tata Sky Dish relocation

Address:713204
Website:www.tatasky.com

I have raised a Relocation request of my tata sky dish on 12/8/16 and today is 16/8/16, and till today there is no response to my request.
I have been calling number of times all these 5 days, but their reply is standard that "with in 2 hours some person will call u and will relsove my issue"
But it has been 5 days and some 10 to 15 calls were done in this period, but no result and same reply.
Feeling harassed and cheated.br...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
B
Bk31
from Noida, Uttar Pradesh
Report
Copy

Remote light problem

Address:East Singhbhum, Jharkhand
Website:TATASKY.COM

Respected sir,
my self bimal kant dubey.tata sky id was [protected]. my tata sky remoet not work properly. i have my remoet battery but same problme come in remote. i humble request to you plese solve my problem. my contect no is [protected], [protected]....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
1
1135994927
from Hyderabad, Telangana
Report
Copy

Request for the Removal of additional services

Address:Indore, Madhya Pradesh

Customer ID: [protected]).
Initially my monthly plan was about Rs. 350/Month.
So, I have recharge the DTH on 16.08.2016 with the amount of Rs. 450. Against this amt got the validity up to 31 Aug 2016 only.
I want to know, which additional service added to my account. Also remove all the unwanted service. Otherwise in future will not Tata Service....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
E
Edwin Yohannan
from Solapur, Maharashtra
Report
Copy

Refund of charges applied

Address:110074
Website:Www.tatasky.com

It's a complaint on TATA SKY that they activated Dance Studio on my account. And when I asked about the refund they put the responsibility on customer. For everything customer is responsible. Saying it will not be refunded. Main thing is that they don't confirm that your service is activated or not. However the subscription is very expensive and not giving services up to the level....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
Harsh Sahu
from Mahroni, Uttar Pradesh
Report
Copy

Fraud

Address:Jhansi, Uttar Pradesh, 284001
Website:Tayaysky

They fraud me as I call on toll free no. For new card bcoz my cwrd was damage as I cal on customer service support tjey told me that me tja I have to pay 300 rs. For new card so when the technician visited me he put the card into the dth box and I pay him 300 rs .as they told me so I pay him after few days 200 rs deducted from my account as they are sayong that there was fis service ccharge firstly the y told.me to pay rs
300 and...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sandy5tyagi
from Noida, Uttar Pradesh
Report
Copy

Could not able to see channels

Address:Ghaziabad, Uttar Pradesh, 201010

Dear concern,
i am not able to see any channel since 14 august the same has been informed to your coustmor care, they inform us that due to some repairing work is going on so it will take time to restore the sevices, but when we asked how much time it will take they said no limit of time but shortly it will be ok.
again we call to coustmor care on 15th august we were informed that repair work is over and if your services has...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
soumya kulkarni
from Silchar, Assam
Report
Copy

No channels are working

Address:Dharwad, Karnataka, 580023
Website:www.tatasky.com

Since[protected], we were unable to view any of the channels in tatasky. We tried calling the customer care and it is a pre-recorded crap and just a waste of money. Twice they picked the call and disconnected. And even to raise a complaint we have to pay rs.200/- and i dont understand the logic behind this. We are the customers of tatasky since last 6 years and this behavior is ridiculous. We are facing the problem and again for that we have...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Devendra Sinha
from Rewa, Madhya Pradesh
Report
Copy

Hd box install for client no 1073749267 last month. defective remote supplied.

Website:wwwtatasky.com

It is to intimated that i have switched over to hd tatasky last month. It is sorry to intimate that the remote supplied with this setup box is not working properly due to which fuctioning of tv is abnormal. Please immediately change the remote. It was informed that no charges will be there for one year, but monthly icharges are being paid by me. Your early actioni requested please. I am residing at 121 ashok nager adhartal jabalpur (M. P)....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Sant Ravidas Nagar, Uttar Pradesh, 221409

My name is ashok rai tata sky id [protected] i am using tata sky services since 10 year in the month of july 2015 our settop box have some problem so we contact to tata sky cc they suggest for technician visit 200 rs and then settop change 300 rs we agreed with this then again on 7 july 2016 same problems reoccurs and again same charges has deducted from my account and not providing the proper bill and again on 15 august same problem we are...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Mady4310
from Mumbai, Maharashtra
Report
Copy

Complain about service not provided even when the warranty is there.

Address:Mathura, Uttar Pradesh, 281001

This complaint is in regards to tata sky set up box office in mathura, up
The name of the shop is, "bhardwaj enterprises" which is located at maholi road, mathura, up.

Even after calling 5-6 times to the office in a day the complaint hasnt been registered.

The office person names are
Aaruhi and virendra. After the complaint they did mot provided any response and kept providing false information.br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy