Tata Sky Complaints & Reviews

My tv is showing that set top box needs to be paired. Previously you replied someone with the same problem to remove card and insert again.but i have hd box there is no card.what should i do.customer care is not replying....

Date[protected]
mob no [protected]
you are not providing us easy steps to change my plan himself.
and tollfree number also chargable.
Not responding your website.
no easy step to change plan on setupbox menu....

Hi i have not been using tatasky for a while, now i recharged but its showing error 14, this card is not compatible with this set top box.
please have it resolved...

I accidentally recharged to subscriber id [protected] of r ₹50+ ₹356 kindly refund my money...

I didn't recharged my dth for 8 months now when I'm to recharge the set top box is show subscriber id : NA. The set top box was showing to recharge my account I recharged it with the help of my registered mobile number now it's again showing that my account is disactivated...

In tata sky all channels espically cartoon freeze and then start again and sometimes shows a black screen or no signal sign between I have also submitted compliant through chat but no response please fix this issue
P.S:No problem with my tv as I watch YouTube in it....

I am unable to see marathi channels since morning. I have subscribed the same and also have active recharge.
I am not able to view zee marathi, zee talkies, abp majha etc channels. It shows please subscribe this channels.
But as i checked my current pack details, i have subscription of marathi regional pack.
Please find attached snap....

I have purchased Tata sky connection in 2016. I have changed my address and name is also wrongly written in profile. I want to change both but no reply from them on call and on mails.

CUSTOMER ID- [protected]

Old details-
Name- PSING SING
Address- AT KOMAL 7 C
NAVAL BASE NAD KARANJA
PANVEL
District- RAIGARH
CITY- PANVEL
MAHARASHTRA-410206

New...

After a gap of two months i recharged my tata sky then it is showing this is wrong card for this device (pairing error) for no reason.

Tried to contact custemer Support number as well as Sent an email to help desk.
but no one is hare to aolve the problem.

all are only for business.
Very bad services.

Subscriber id is - [protected]
Set top Box no[protected]
NDS no -...

I have tried to recharge my tata sky account with freecharge wallet on 25-march 2020, i have paid 440 rs. (50 wallet+390 from upi id). Amount is deducted form freecharge wallet and showing as transaction successful in freecharge but transaction failed in tata sky, by bad i have tried twice so 880rs was stuck. Please let us know the procedure to get my amount back....

I was not using the connection for a month and once i'm back switched on my tv to fine this pairing error my subscriber ID is [protected] and RMN is [protected] please help me get this sorted out. It's a bit frustrating on why i get such errors from a reputed company please sort this out. Even after resetting the set top box it displays the same error. I tried to call customer care, but no response...

Hello team,

I was not using Tata sky for few months and I have recharged yesterday. But it is not working due to signal issues. I have tried to restart the device and it is of no use. Tried to do the master reset with all the possible options but again it insist for signal issue. It is working for all my neighbours in the same block as well as in the society. Please resolve asap as it is much required to stay home to have...

I am not able to watch TV its showing 'This is wrong card for this set top box' (pairing error) on screen.
Also trying to contact helpline number but its not working.

My Subscriber id is - [protected]
Set top Box no[protected]
NDS no - 26413 [protected] 1
Digicard No[protected]
Mobile Number- [protected]

Error screenshot attached for your reference.

Please...

Can not paired...

I have reacharged after 4 5 months and got and error luke this is the wrong card for this setup box pairing error..
Nd[protected]
Digicard id[protected]
Plz resolved the error.

Customer id- [protected]...

I had done recharged and its validity is still upto march 18-2020 today while swicthing on my tv its showing the error as "settop box pairing error" error-14 my recharge validity is still upto march 18-2020 but its showing pairing error please resolve my problem
My subscriber id : [protected]
My digicard id :[protected]
My nds number :[protected]...

After a gap of two months i recharged my tata sky then it is showing pairing error for no reason.

I am attaching the scree shot of the error. Please resolve it at the earliest.

Nds no.[protected]

Gigi card id. 0005 8738 0775

Regards

Ranga reddy a v

[protected]...

I have recharged my tatasky account after 5 months and this error has been shown. This is the wrong card for this set top box. Digi card id is[protected]. Pl get it rectified soon. It is a very not so professional msg by the service providers. I would request to get it rectified as soon as possible and also credit my one day payment of services as the services were not offered due to a/m problems....

My second set top box not working properly
Start my set top box...

When I recharged my account I was unable to view channels and black screen had appeared and showing that your set top box need to be paired contact the customer care if if the problem persists....