Tata Sky Complaints & Reviews

My tata sky set top box is stuck on standby mode and does not turn on. Sometimes it turns on but shows no signal after a few minutes or if we change the channel. We have tried unplugging all the wires but no result. We are continuously trying to contact the customer care but no response from their side. Have been facing the problem for 3 days and no resolution till now....

Hi Team,
My Tata sky Subscriber ID - [protected], Have Recharge of Rs 341/- picture attached, Still I am not able to see any channel, showing Recharge not done. Please help to activate from your family end as soon as possible.

This time we are at home we need it urgently for time pass time.

Thanks in advance,
Aiyaz Ahmed...

I came back from home to long time and switch on the TV and my TV show the some description.
The set top box needs to be paired.
Please call the customer care if any problems persists.
I have call many times to customer care but no any response.
My subscriber id is [protected] and my set top box is without card....

Dear Team I am not able to watch Tata sky after recharging it with 584 after. 35 days. It shows this is the wrong card for this set top box ( paring error ).i have tried too much but to fail to resolve to watch tv smoothly...

Set top box is always showing the error of "the set top box needs to be paired". Some (14) number is also mentioned at the last. I am facing this problem from last 15 days and not able to solve it. No support from customer care. No body is picking up calls there. Whatsapp number is not on whatsapp. So there is no way to register your complaint.
This is extremly unethical and illigal to charge customer without providing the services.br...

I recharged Rs 350 using UPI option and the amount was debited from my account but it was not credited in tata sky balance... Please fix this...

The set up box is not pairing with tha tv and showing the wrong card error. Subscribe id is-[protected] can you please resolve it as in this pandemic situation entertainment is the only way to spen time. Nda no[protected]. Digicard id[protected]. I have done the recharge now for 1 month of 599/- so, please make it quick as possible sir/mam...

I bought tatasky receiver and its sets from a friend, now it belongs to me, since the previous mobile number which belongs to the old owner, the problem is that, whenever i want to subscribe my selected prefered channels it has to be done throught registered mobile number, which is not my mobile number. Therefore, registered mobile number of subscriber id [protected] has to be changed to my current mobile number [protected]....

Hi,

I getting error while i start watching my tata sky tv. The error message is below

This is the wrong card for this set top box
(Pairing error)
Nds no:[protected]
Digicard id is[protected]
(14)

My tata sky subscriber id[protected]
Mobile: [protected]

I recharged again my tatasky disk by issue is still persisit....

Sir, I request you to please check the matter. I recently recharged my tata sky after a huge gap(few months) but now when I turn on my t.v it displays this is the wrong card for this set top box. I hope you understand my problem and please look into the matter sir.
Thanking you in anticipation...

Sir,
I have made complaint on the issue 5 days back through help line desk and email with 4 reminders.
I have been assured everytime but with no result. I am a retired government..
Officer and a senior citizen, completely exhausted now.
I have recently shifted to agra from dwarka delhi. I have even forwarded complaint through dwarka circle of delhi.
I have made timely recharge of my packs but denied fascility...

Fed up with tata sky services. First of all this is one of the most expensive service providers in dth. And in beginning of this month for 8 to 10 days service was getting interrupted due to sun outage and now maybe because of covid 19 we are unable to see 90%of channels from selected pack. We are getting error as your tata sky box is not receiving signal due to bad weather. Really if weather is issue then it should be for all channels not...

Refresh my subscribe id [protected]...

I have recharged my dth service yesterday but my channels are not yet activated and most importantly i didn't get any recharged message from tata sky but the amount got debited from my account for sure. I have recharged for rupees 282, but still now it is not getting any channels. My id is (Protected) and my registered mobile number is (Protected)....

We open the TV after 2 months.after recharge the TV it is saying that the card is wrong in set top box....

Card id[protected]
Tv id [protected]
Mob. No. [protected]
Inspite of checking of all the connections the tv is showing the signal problem.
It might be possible that the tatasky may have change the vendor where old set off box may not be matching.
It is requetsed to take necessary action in the matter and if any engineer is to be send to sort out the problem then date of visit and mob. No. And name may be...

It is showing wrong card for thos set top box(pairing error)
Nds no[protected]
Digicard id[protected]...

Pls deactivate my secondary connection...

It is showing as this is wrong card for this set top box (pairing error) pls solve this issue as soon as possible cuz v aren't able to contact to tatasky help service as they r taking the chargers telling to wait for 10 minutes its been so many days i am trying to contact pls do the needful as soon as possible thankyou.. ID: [protected]...

Hi my reg. Mobile no. Is [protected]
My secondary box is inactive and i wanna make it active as due to covid 19 we are at home and wanna enjoy dth services. I am unable to contact customer support. Activation option is neither available in the app nor on the website. Please help asap. My secondary setup box no. Is[protected]
And digicard no. Is[protected]
I have attached its details screenshot also. Please help...