Tata Sky Complaints & Reviews

Tata sky wrong card for this set top box I'd no [protected] so pls help to get the solve the issue...

Hi
I am facing issue with tata sky "this is the wrong card for this set top box "
I tried to reinsert so many times wiped it clean . Still after recharging it is not working....

Hello, i was not able to view some channels on tv, view is bad weather but the weather is very sunny so i had complaint customer care one month before and they told me the problem needs to be resolved if technician will visit, i am said, no need to pay any charge, but they have deduct amount from my account?
Also they are charging monthly recharge amout which they promised to wave off. They have charged around 800rs on for super...

My set-top box was working fine till yesterday. Suddenly i am getting error 02. Digicard may not be inserted properly. This issue is just there and even after restarting the set-top box, cleaning the card and reinserting the card with the arrow on top did not resolve the issue. This is the first time i am getting this. Please help as its really annoying...

Sir

Recharged my account id nu [protected] lying idle for months for rs 298
But now it says pairing problem

And none of you so called helpline attend or respond to my calls

Kindly resolve at earliest
Or refund the amount at once.

It is not understood as to how the pairing problem arises after the recharge is done.

Regards

Rajashekharbr...

I have recharged my Tata sky connection after 3 months and on the screen it is showing pairing error with NDS no and Digicard no
The recharge was done for Rs. 340
How do I resolve the problem ?...

Black screen with a message "this is wrong card for the set top box"

But I'd is protected

Please solve these problem fast as fast possible...

Hey,

I have ordered for an new connection yesterday and received a call super urgently and came for installation and haven’t completed the installation for 5 hrs i have been waited yesterday he was told it’s done after he coming back from his office post troubleshooting. Error : new software is updating please don’t switch off the setup box. Every one minute it’s coming and not able to watch anything.

It’s...

The set up box is not working after charging also. I did a 50 rupees charge but still the set up box is showing the wrong card in wrong set up box...

I am not using tata sky for 5 months. When i start tv it shows this is the worng card for this setup box. (Pairing error). So when is start the set up box with help of swith then it shows that your digicard is wrong. Please resolve this issue so that we entertain us.

Mds no =[protected]
Digi card id =[protected]
Subscribe id= [protected]...

I had recharged the multi connection for the entire year in may 2019. I had promised by the call center representative that upon doing the recharge of rs.15k, you would be additionally get 1 month free pack.

Forget the additional one but my normal subscription which was supposed to get it over by april 30th 2020 that also discontinued by tata sky on 20th mar 2020 with any clarification. This is nothing the but the absolute...

Setup box need to be paired. Please refresh or help

Customer Id- [protected]...

I am using my tata sky after couple of months and spoke to customer care as well they were clueless. I have been calling customer care since couple of times but the tata sky is clueless to resolve the issue. I have recharged my tata sky few hours back and i am unable to use it due to some error.
The issue is This is the wrong card for this set top box (pairing error)
Pls help me as earliest....

I am receiving a wrong card for this set top box( pairing error). Kindly rectify the same...

Hii sir I don't recharged my tata sky for three month, then i recharged it today but it's not working.
There is the message on the tv display shows that "this is the wrong card for the set top box (Pairing issue )
Please resolve the issue...

Sir/mam I have not recharged my set box for two months
But two days ago I had recharged the set box . now it is showing error (14) set box needs to be paired. sir I have lot of believe in your services please resolve the my issue.
Due to crona virus epidemic in country every thing is lockdown only I have entertainment source this time...

Tata Sky — this is the wrong card for this set top box pairing error

This msg come after reclean smart card remove and insert

My registered mobile number is-[protected]...

I have done a recharge af 550 rs
But its showing this is the wrong card for this set box pairing error
Nds no digicard id no protected
Tatasky id no [protected]
Pleas kindly help me
I am trying to call customer service...

On 20th February at about 9.48am i recharged my tatasky account with 300 from tatasky app. payment was made using wallet option of freecharge. freecharge used rs. 49 in wallet and remaining 251 was paid using upi. payment was successful and amount debited but recharge page showed recharge failed. i checked in the app but benefit of recharge wasn't given. i then saw freecharge, it showed transaction successful, along with upi id. i talked...

From Last few days my TV showing an error " the set up box needs to be paired " . I have also removed the card and inserted again . Restarted several times but nothing happen . Contacted customer but not response ....