Titan Company Complaints & Reviews

I had purchased Mot Blanc on 1-10-22 but i received Damaged product same was communicated to customer care vide complaint no. TKT[protected] dated 7-10-22.

i had called to Customer care 3-4 times every time they said i will escalate to senior.

i want refund immediately...

Extremely disappointed with your service the tanishq...I didnt got proper service and responce from your staff at Ahmedabad Tanishq showroom staff. Her name is Ms.Priya Gupta and such arrogant lady, but it is first time in my life got such a bad experience even after being genual customer your staff person so aggressive to hit the customer instead of provide solution...I didnt expected the same from Tanishq.

I will never ever...

I started depositing EMI in TANSHIQ on Dec 2021 for ten months. TANSHIQ sales person said that after introducing EMI we are providing many offers like discount on customer's birthday and anniversary and lucky draw. But even after 10 months of EMI Tanshik, there is no lucky draw. When I withdraw my amount after 11 months they started lucky draw. It's not fair to me. I am not satisfied with Tanshik. Since last 10 months I am waiting for lucky...

Sir/ madam
I have received following link which claims to give diwali gift of rs 6000 if i share this link to 5 group or 20 friends on whatsapp. I would like to know whether this is true or it is false or scam. The link is given below. A quick response will be highly appreciated. My email id [protected]@gmail.
The link
http://futurecertification.cn/Tanishqws-aq/tb.php?hk=aq[protected]
Thank u.
Richard...

I was purchase a mangalsutra on my first wedding anniversory from beawar branch on 27th nov 2021, and your executive explain me a policy of harvest plan at that time no one have a enuf time to read a complete terms and conditions, executive expalin that if you want a money back you can take it back and we will issue you a profit vocher that can be used in future and you can also use it for saving purose.
When after 10 month of this...

I have ordered Reflex 3.0 Dual Toned Smart Band in Midnight Black & Grey Accent (SWD90067PP03A) worth ₹ 1795 and Reflex Smart Watch with Silicone Black Strap (68024AP01) worth ₹ 3995 on 22/08/2022 through World of Titan mobile app.

The order ID is 7392356.

Even after two weeks the product was not shipped. So I cancelled the order.

It's been nearly 2 months and I haven't yet received my refund...

Order id : 7648443

When will i get my refund back to my original payment method ? This is my 4th worst pathetic poor experience with Titan. Same watch four times got cancelled from your end. If all the watches is getting cancelled like this then why you are doing this ? Now again in my life i will buy anything from fastrack or suggest anyone to buy anything from fastrack. Very Poor.

When will i get refund....

Thoroughly disappointed by the service and behaviour of the staff.
Recently i bought a spectacle from titan eye care (Titan Eyeplus store, Titan Eye+, # 9/2183/4, Near Malabar Watches, Opp to HDFC Bank, Sasthamangalam, Thiruvananthapuram - 695010) for my mother who is about 80 years
Since they live in Trivandrum and i am located in chennai, i did not want to take any chances and i trusted the tata group companies ( i still do...

I have purchased a titan edge watch model no nn1595ql01
dated[protected] of worth more than 8-9ooo rupees from titan showroom at DB city mall Bhopal with a warranty card of 2 years.
Further, during this year's 2022 rains in the month of June-July my watch suddenly stopped working, as it was under warranty we went for its service. First, they told us to deposit the watch to another outlet of titan at RoshanPura, Bhopal, once...

This is related to our dealing with your store located Ambedkar Road, Ghaziabad UP. This store has the pathetic staff which I have ever dealt.

I have paid the amount 23134/- on the 01st October for an ornament which my wife bought plus we had some gold for exchange. This store manager Mr. Manav Thakur is claiming that they did not get the amount credited to their account hence cannot give the ornament. Somehow on request of...

Hi

As per last email received on 5th august. I was suppose to receive coupons but haven't received yet

Please share shareholder discount coupons at earliest to my registered email address.

DP Id[protected]
Demat no - [protected]

Regards...

I have purchased a wrist watch from Titan World CCNB Rd, Erezha, Mullakkal, Alappuzha, Kerala 688011 on 30/08/2021.
Model No. NM90098QMO1 DATE OF PURCHASE 30.08.2021
I started using the watch only on 6/9/21 the day I was travelling abroad, I noticed the watch was having issues when I reached
Dubai the same has been reported to the Titan world, the issue was it was either stopping in between or running slow which I couldn't...

Really pathetic I purchased one product online order ID 7523193 after proper discussion on call and I have multiple call records to proof my case the product cartage and dull diamond quality was issue and I wanted to exchange or return product these people are teaching hygiene lesson and told to visit store for exchange within 7 days and I visited and store denied exchange and said its online purchase exchange online I place online exchange...

I've purchased a diamond earring in 2020 since then I'm looking for exchange as they were giving me least value of 15% of the purchased value then I've opted in for buyback where they're giving me on 20% of the product value which is supposed to be 97% as per the policy.

I'm trying for buy back since 2 and a half years and yet they are unable to solve the issue. I'm not going yo bear unnecessary losses due to their malpractice.br...

I changed the battery of my Titan watch from a nearby shop in June 2022.But the watch didn’t work properly so I gave it to the Titan service centre at Kochi on 24/08/2022 and reported the complaint.They changed the battery and done a service and returned it to me on 31/08/2022.After 10 days it again started going slow and I again approach the service centre on 17/0 9/2022 and inform them. Then they changed the battery once again and return...

At Tanishq showroom Jamshedpur, Jharkhand on 18.09.22, when I asked for employee's discount, they asked for a mail giving such information & documents, accordingly emoyee sent the desired mail to showrooms mail id. After getting mail, personal at payment counter asked for another mail in other formet. Why they didn't tell about this formet in the first time? They couldn't reply anything.
This was sheer annoyance & wastage of time.br...

Sir

I had purchased your product vide Invoice No.23TTKS[protected] on 7/8/2022 with the Invoice Amount being Rs.10, 995/-. Copy of the Invoice is attached for your reference.
However, the Product turned out to be a defective one. This was brought to the notice of your showroom (Store at Manualsons Building, Round West, Thrissur), and your employees said it is a manufacturing defect and thereby agreed to refund the value...

We have bought 4 products from Tanishq Mumbai Showroom on 11th September 2022. on 14th September, We visited showroom to return 3 out of 4 products. However, they are denying to return complete amount. Tanishq team is deducting making charges and GST value out of total amount we paid. This was neither informed to us at the time of buying product not mentioned in their T&C which is printed at the back side of GST invoice....

Hello Team,

I have purcahsed a smart titan watch fasttrack reflex and trying to connect it with my mobile number. As soon as I provide my German mobile number it is showing the screen that OTP has been sent. but unfortunately I am not recieving any OTP on my german number.
How will I be able to map my watch to German number now ??
please let me know how will it work, else stop selling this watch to people residing...

I had joined the GHS in your Ghatkopar Branch in my name as well as my daughter.

The mobile number of my daughter and myself was interchanged erroneously by the callous saleslady Ms. Ratna of your Tanishq showroom.
She told me she will make the changes however when I redeemed the same, I found that the mobile number was not changed.

The sales lady Ms. Ratna was only interested in meeting her target of...