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Videocon Customer Care

Videocon Industries Ltd.

Videocon Mobile Handset Division, Universal Digital Connect Limited, Plot No. 254, 2nd Floor, Udyog Vihar, Phase - 4
Gurgaon
Gurgaon District
Haryana
India - 122015

Customer Care Phone Numbers and Contacts

Registered Address:

Videocon Industries Ltd., 14KM Stone,
Aurangabad-Paithan Road, Chitegaon,
Taluka - Paithan,
District Aurangabad (Maharashtra) - 431105,
India
 
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Videocon Complaints & Reviews

Videocon D2H - Fraudly demanding Rs.400

User
 kbheda on Mar 24, 2015
company's man came to our home and without any reason he open our fully fine setup box and demanding Rs.400 for replacement of new setup box.when he open to clean setup box that time TV is fullyfine.after that he fraudly told lier reason and suggest to replace the box....
Complaint comments Read comments Complaint category Satellite, Cable DTH TV

Videocon D2H - D2h card

User
 jyotindra mishra on Mar 23, 2015
Dear sir, This is for your kind information that i am a customer of your videocon d2h vide id no-1140783666 and our complaint work order no-31123048 on dt.13.03.2015. Since 10 days past this is really ridiculous service from your end and your engineer's are giving bluff to us for which we are getting embarresed. Henceforth i am requesting to you kindly look at the matter and give me a fruitful action for which i will be felling comfortable from your end Anxiously waiting for your favorable and quick action. Please feel free to contact on my cell no-9937109121 Regards jyotindra...
Complaint comments Read comments Complaint category TVs

Videocon D2H - Regarding Disconnection of Vediocon DTH Connection before expiry of date by the Company

User
 hamidali8888 on Mar 23, 2015
One Vediocon DTH Connection ID 139343591 have been installed in my house in the month of February 2015 during New Connection Company given me one Month Free after the expiry of one month I have Recharge Rs. 325/- for New Gold Sports Pack on 3rd March 2015 . But Vediiocon disconnected my Connection on 23rd of March 2015. Before the expiry date of 3rd April. 2015. /-. I have complained about this to the Customer Care, but customer care executive disconnected my phone and no action have been taken in my complaint . Kindly do the needful in this regard. Hamid Ali Vediocon DTH ID No 139343591 Ph.9868800786 9013254141...
Complaint comments Read comments Complaint category Satellite, Cable DTH TV

Videocon D2H - Landlord Harassing on False accusation and not returning my DTH Service set

User
 pritamdatta on Mar 23, 2015
The previous flat in which I used to stay ( T1, Vinayaka Residency, 1st Cross 1st Main, Chinnapanahalli Main Road, Marathahalli, Bangalore-560037 ) the landlord is harrasing me. I have my entire Videocon D2H setup installed in that flat and now he is not allowing me to relocate that. He is putting false accusition like I have stolen Dining Table Chair, Curtains, Matress all that. And I come and talk to him on this things he will not allow me to do anything with my D2H service. I tried to sell the ownership of the D2H set to the new tenants. But th landlord advised them not to pay me anything...
Complaint comments Read comments Complaint category House, Apartment Rental

Videocon D2H - Problem continued even after PCB changed by Videocon d2h engineer

User
 Sky1234567 on Mar 22, 2015
Vide work order no. 30612938 dated 21feb and work order 30724910 dated 25 feb, we complaint to d2h about on/off problem in TV(led TV; in built set top box). But no engineer visited to check the TV. Instead, they talked on telephone about the problem and said PCB(Motherboard) will be changed. PCB was not available in the d2h warehouse that time(as told by the engineer ). Finally, on 12 mar 2015 the engineer changed the PCB for which they charged Rs. 3100. But still the problem continued. Even further, now many subscribed channels are not coming and showing E16-4 error. The engineer said that channel...
Complaint comments Read comments Complaint category TVs

Videocon D2H - Regarding Refund of my D2H Recharge

User
 reach_shaswat on Mar 22, 2015
Hi. This complain is regarding a refund of ₹ 4620 which i asked from Videocon D2H. This is because i did a second recharge worth Rs. 3540 after they refused to accept any recharge of ₹ 4620 exists for my account. They finally accepted a recharge worth ₹ 4620 was done on dated 23/02/2015. It is a matter of surprise, distrust and shame that despite communicating to their team time and again there was no refund of ₹ 4620 to my account. They are simply communicating me the same point “as per our system info, the amount has been credited” Below are couple of points that i would...
Complaint comments Read comments Complaint category Products & Services

Videocon D2H - voice not ok

User
 lavanyaru on Mar 22, 2015
my consumer ID 115827483 I have file my complaint to d2h customer care centre 12 times in this month, 12 days before one person comes and he told the set top box is problem I will replace with in two days But still not resolve the problem I have subscribe to videocon 600rs/month.pls help me and resolve that complaint...
Complaint comments Read comments Complaint category Telecommunications

Videocon D2H - No signal to box

User
  THAKUR on Mar 20, 2015
On 18 th march night i had given detail complaint . The concern person spoken to me for 1/2 hour and told you will get complaint no on ur mobile.
But til 19th afternoon no complaint no recd . I hahad given call at 4.30 / 5 pm that time they told no complaint was registered. That time they have given work order no 31261457

Now on 20th at around 11.30 when asked it was told that when your service engineer called we told him that our problem is solved . This was a false statement of ur service engineer. Not a single call received from your service engineer .
Today when...
Complaint comments Read comments Complaint category Family & Relationships

Videocon D2H - No services after many calls

User
 Krishnatrivedi01 on Mar 18, 2015
Remote is not working properly after changing channels it audio disappears also video sometimes it works very slowly ... This complaint has been filed twice no proper response and also no one to look after I think clause for giving us proper services isn't true also kind of rude response from customer care executive also while recharge you call on previous day of recharging but when we ask for service I don't think so at all proper response is receiv...
Complaint comments Read comments Complaint category TVs

Videocon D2H - Unothorised deduction of amount in the name of HD pack which was started as a trial

User
 Pankaj Kr Gupta on Mar 14, 2015
On Date 12/2/2015 a phone call from your side I received in which your representative told me about HD pack and he request to see the trial pack for one week. But I was surprised to see that without my permission HD pack started from12/2/2015 and amount deducted. After lodging complaint to your customer care center I could change my normal super gold pack. I am requesting to you please adjust my unauthorised deducted amount to my normal pack. DONT DO THIS TYPE OF LOOTMAR. CUSTOMER Id no. 92691900 Pankaj Kumar mail:-pk05gupta@gmail.com Mob:-9730078278...
Complaint comments Read comments Complaint category Satellite, Cable DTH TV

Videocon D2H - sound and signal problem

User
 mytelevision on Mar 14, 2015
even though the video is running the sound get blocked and also suddenly both video and audio get blocked and blue screen appears...both these problems will arise twice and more times in a day...this had become major problem and most of the time dish leads to rebooting..the signel is very poor...
Complaint comments Read comments [1] Complaint category Satellite, Cable DTH TV

Videocon D2H - Unethical practices by Videocon

User
 ninaddwkr on Mar 14, 2015
Hi, The complaint is two fold. First, I keep getting a lot of marketing calls from Videocon inspite of me having called in to customer care asking them to stop. The last call was on the 12th of March for an offer on Star Premiere HD, and when I refused the offer, the caller was quite abusive. About 20 mins after the call was terminated, I got an intimation that an additional channel (Star Premiere HD) was added to my account inspite of me not adding it. I called into customer care and I was told that this was a "technical error" and that they would get it sorted out. Ticket 285677565 was...
Complaint comments Read comments [1] Complaint category Satellite, Cable DTH TV

Videocon D2H - HD plans not de-activated on time

User
 niteensp7 on Mar 14, 2015
Dear Sir / Mam, This is Nitin S Patil. My Videocon D2H ID no. is -1370 472 92. (Vidhya N Patil) One HD trial plan activated by your end on 18 feb 15. I called to customer care to de-activate the HD plan on 25 feb 15. I recharged my monthly pack on 27 feb 15 as per my recharge schedule. But this HD plan is not deactivated on time and no one called me from Videocon D2H service for activation / deactivation of the HD plans. I didnt knew about this plan when it was activated again. Now my recharge plan is going to end today, but I want it should continue upto 27 Mar 15. So my request is...
Complaint comments Read comments Complaint category Satellite, Cable DTH TV

Videocon D2H - bad services provided

User
 Mitesh shah 1968 on Mar 13, 2015
i was complaining since 2 months everyday regarding "verifying smart card" and "smart card not properly inserted" when the set up box is being started the advertisement is coming properly but the other channels are not coming the screen is showing blank last 15 days ago an engineer has came and he just changed the camera bulb on the disc and took 450 rs but the problem is not yet solved in monsoon the tv is almost blanked for 4 months we pay for the set up box but the services you provide is damn poor...
Complaint comments Read comments Complaint category Satellite, Cable DTH TV

Videocon D2H - WRONG DEDUCTION FROM MY ICICI BANK

User
 Yogendra Singh Kushwaha on Mar 12, 2015
Dear Sir / Madam, This is to inform you that I recharged only Rs. 200 /- through net banking service ( ICICI Bank ) yesterday . But It was wrongly deducted amount Rs. 400 /- instead of Rs. 200 /- So, I therefore request you to please refund my remaining amount Rs. 200 /- in my bank's accounts at earliest possible... My Full Detail is given below... Name- YOGENDRA SINGH KUSHWAHA Customer ID- 119393000 Registered Mobile No. 9654467199 Registered Email Id- yogendrasinghkushwaha@rediffmail.com Address- Ashok Mohalla, Gali No. 5, Nangloi, New Delhi...
Complaint comments Read comments [1] Complaint category Banks

Videocon D2H - channel mismatch and some channel missing

User
 VILAS GAJRE on Mar 10, 2015
The day i bought the product HD Setup box as a second connection the problem begins. And from last 6 months. every week i register the complain and without resolving the problem they close the complain. From last 2 months your technical person doesn't visit on my complain and they talk rudely . i m really tired of this of product.. give me the solution... If anybody ask for this product i ll really give NEGATIVE RATING FOR D2H HD SETUP BOX... because no one is solving my problem....
Complaint comments Read comments Complaint category Satellite, Cable DTH TV

Videocon D2H - HD Recording is not working

User
 antpat on Mar 10, 2015
Dear Sir/Madam, This is to bring your kind notice that we have reported to your customer care service reg. HD recording is not working from activation of 4 days back but still it's not working which have been informed many times but no response from your service. I request you to please look into this matter and resolved it at the earliest. Cust.id:100104261 Comp.id: 284323893 Expecting your co operation in this regards. Thanks, Patric A 72 9999 8000...
Complaint comments Read comments Complaint category Satellite, Cable DTH TV

Videocon D2H - d2h not working

User
 gauravnemiwal on Mar 9, 2015
DearAll, This complain is regarding my d2h. I recharged by Rs.165 but it is not working. I called at your call center also but was not solved. Therefore, kindly look into this matter. Call center people are saying that I need to pay Rs.150 to the person who will visit to check, but my concern is that if everyday there is same problem than I can't pay 150 on daily basis. So please let me know that how you can help....
Complaint comments Read comments [1] Complaint category Satellite, Cable DTH TV

Videocon D2H - SIGNAL

User
 RADHADURA on Mar 9, 2015
most of the times due to little rain also your SIGNAL GETTING FAILURE, Why are taking money from consumers which is your signal problem not consumer side problem.one consumer has paid its full money for the channels, if you are unable to show him full channels this is your network problem not consumer problem, under which rule you are taking money from consumer...
Complaint comments Read comments Complaint category Family & Relationships

Videocon D2H - Totally irresponsible, funny, hilarious Customer Care service

User
 kallolsam on Mar 8, 2015
I have been a customer of Videocon d2h more than 1.5 years. My customer ID is 104079055 Recently I am facing a issue (deduct balance incorrectly) which is getting resolved by the Videocon customer care team by NEAR A MONTH. I don't know when they can solve this issue!!! The responsible, smart customer care team has been assuring me more than 30 times that it will be resolved as soon as possible but it look likes to me a never ending process!!! I have recharged my d2h on 5th Feb'15 by Rs.231. Over the next two days, I was experiencing a total screen blackout issue so I have called...
Complaint comments Read comments Complaint category Satellite, Cable DTH TV

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