Videocon Industries Complaints & Reviews

Date of incident:Every month
Client number:[protected]
Full description:
Hi,
Reopening the complaint.

The Videocon, create your own pack is more of bane than boon for customers .

When we try to add new channels, we cant do it or refresh it more than once before we pay.That means once we add, it is done for the month, not even able to change it before we pay.

Attached...

I have been using d2h since 4 years and now from last 2 months i have been facing problem with the set top box. I called the engineer, he came n just restarted the box n asked for rs.200/-
After 1 month another issue appeared saying signal not available. Now the company is again asking to pay 200/- for the visit.
This is not right. Why will i pay 200 again when the problem is not resolved. This is wrong....

Model v. Na.811 top loading washing machine is tripping after some time in all modes of washing. Also many times chattering sound in switch while switching on the switch. Got it checked by electrician. Its on off switch is faulty and needs to be changed. Where can i buy this switch. I do not want to buy new machine as this washing machine is still in very good condition even after more than 20 years o[censored]se. We are happy with using the machine....

I have purchased Videocon VMD 55 FH0 ZFKP 55FHD LED TV on dated 04/05/2017 and product invoice no 17-18/R/000981 purchased from Chandan enterprise sector-21, Gandhinagar, Gujarat. Now I am facing a major problem on my led it's not displaying anything on screen completely showing a blank screen. from last week it's not displaying picture.

I called customer care for related this issue, and next day a service representative is...

I am getting spam call from videocond2h! D2h id
[protected].. Ph: [protected] even after dnd
You dont have any mechanism to deactivate spam calls. Daily you call 3-5 times for advertisement of their product. I have blocked your all numbers still they are calling. I have seen their website and but you don't have any facility to let us opt-out from your spam calls!...

Your customer service execitives showing worst behaviour and not responding in official way... And this is my concluding compalint to your team that i am lodging complaint in consumer court and in rites if im not not wrong. Iwill fight for justice that you guys making buiseness strategies by misguiding customers and not responding respectievely and the customer care executives responding like gundaas they not providing solution and esculating...

I am malati mishra the resident of 214 c/8 jayantipur sulem sarai besides of vanse vatika allahabad,. The sewerage water is flowing choke in the line and all raining water flowing in my house. No sweeper alloted on this in area. It is very difficult to live in own house. My husband and son posted in other city.
Kindly request to you that immediately cleaning the sewer requirement and allotted one sweepar staff on this lane....

My id number is 11977000. I have registered a complain regarding smart card problem a week before.. The engineer called me and said to remove and reinsert it as i did it worked properly. But they have deducted 200 from my account. I have called cc and said the issues they are showing attitude and simply asked me to wait for 24hrs and repeating the same.. Kindly check it as soon as possible.. We are in lack of connection for 3 days...

I have an account number 33762130 of videocon d2h on 17/08/2019 (Sat) noon i registered a complaint of re-installation and they said that your issue will be resolved within 48 hrs. I waited till 19/08/2019 (Mon) 3 pm but the issue is not resolved then i registered another complaint this time they gave me a timeline of 20/08/2019 (Tue) 12:56 pm.
So i told them that i want to cancel my complaint i got a reply from the customer service...

My D2H is showing E04-4 saying inser smart card properly. Though my Stb has no smart card visible feom out side, i cant do anything. The customer service have been informed by calls and mails but they have ignored everything. I have sent many mails and got no solution. They keep my call on hold for long time for the sake connecting me to higher officials but disconnect it. The behaviour of the customer service is not only irresponsible and...

Hello I had enquired charges of new antena and your customers executive told me totally charges of new antena is ₹ 450 (including technician charges), I enquired more than three times about cost and each time, they told me you don't need to pay more than ₹ 450, now the antena is replaced and technician told me you give us ₹200 and do ₹450 recharge so I had given him ₹200 and now I contacted to your customer service number now they...

Videocon customer executive had told me your whole d2h antena will fixed by new one in 450 rupees only i asked him three times and he said only 450 so l lodged complaint but after antena replaced now videocon is asking do ₹ 950 recharge. And so they stopped channel service. Why i will pay exta more than 450, if your charges was 950 then why not you told me before, this is not good videocon is stealing money like this so sad, and your customers...

Hi,

I am writing this email hoping to find a solution and better service from videocon. It's been more then a month now my services are not working.
I have tried reaching customer service multiple times and yet there is no response. I definitely will not recommend videocon d2h to any of my friends and family to avoid wasting money on a service which never works.

Worst ever service from d2h.
br...

विड डी 2 एच में ग्राहक के पक्ष में कोई मतलब नहीं है । मुझे उनका बहुत भयानक अनुभव भी है। वे केवल 20 बार कस्टमर केयर से बात करने के बाद किसी भी जिम्मेदार व्यक्ति को नहीं देने और...

My self vinod patel facing the issue of signal not available and hence not able to see any channel. And these many days will be counted as usage. My customer id is[protected]Videocon d2h). On talking to customer support phone number told that you will be charged rs 200/- minimum for visit. For which we are not responsible. Will some how complete the period of subscription and the discontinue....

Dear sir I am Prasanto Sahoo and my d2h I'd[protected]. I am some problem face to d2h setup box for that I call on customer Care service mahali center and call attempt tanu sharma but your support staff inform to tanu sharma, disconnect the call and mention it No response to customer side but tanu Sharma inform to your support staff why disconnect this Call customer voice clearly audible. Please sir check to this matter.
My Register...

Customer id: 87281206

Nobody can't solved my problems customers care also misbehaving on me how to resolved my problem my customers i'd is 87281206 and register i'll pay 345 rs but on my tv not get any channels how to resolved kindly take action against videocon d2h there se no one responsible person to customers also my money gone to wast on videocon d2h...

... Sir my videocon d2h subscriber id is[protected]..., my name is oswin fernandes,... When i had taken it from my retailer he had mistakenly written my name husain instead of oswin fernandes and i want it to be changed as soon as possible i had taken it 3-4 years ago from that time it has been showing my name as husain... As my name is oswin fernandes... Please change it as soon as possible... Thank you......

I had paid recharge amount of Rs.900/- on 10/8/2019 through State Bank of India on line banking however the same is not yet credited to my d2h account and my service is not resumed. I had already filled complaint with customer care of d2h but no response is received till date. I raised the issue with notal officer also but not resolved...

I am 5years loyal customer facing number of problems with videocon dth service. 5days back my dish was relocated from next building to my building and paid 400/- to technician as per customer care executive suggests. From that time the channels are not coming properly and contacted customer care 5times within 5days, everyday the complaint launched and said within 8working hrs problem resolved. But technician not attending issue. If the 30...