Videocon Industries Complaints & Reviews

From past 8 days, this is my 3rd complaint to video on d2h customercare, every time they give time of 48 hours and without attaining they closed the complaint, as this happened 3rd time i am sure they don't care about customer or they don't have ground level staff to give service for their product. I am fed up of this and very soon i will shift to another service provider....

(Customer id:[protected]Problem is from u guys yet u say our executive will come pls give him 200/-. Y every time u charge 200/-, worst ever ever dish services ever heard off. Even customer care also it’s best u guys directly announce in television that we charge 200/- for every complaint even if it’s our fault. Looting people’s money. Really wasted amount by choosing Videocon. It happened many times. Can’t use another language and...

I am a subscriber of videocon d2h. I am facing number of issues related above said service provider. My subscriber id is 19113724. As i selected a plan with a proper discussion with their costumer care executive.. I recharged my account according to said amount... Now they deducted my money for no reason... They regularly shifting the expiry date... Sometimes they activated additional services without permission and charging for that.. Whenever...

I had raised a request on june 30 for remote from d2h but after 2-3 days some engineer called me and asked what has happened i said i want new remote the person said he will send engineer but no engineer visited. But on july 4 i got charged 200 when i raised complaint regarding this they raised complaint number[protected]and they said will get resolved in 24 hours but never was resolved. So i called on 10 july again they took just escalation...

On 9th feb 2019, i chose selected channels according to trai regulations. The subscribed channels are not working and showing me you have not subscribed for this channel. I called customer care more than 10 times from last 2 days. It was very bad experience with customer care. They are continuously saying reason that “they have issued the refresh command from their end and to call after 10min” after calling 10min the new customer care...

Hi,

After new trai rule videocon is cheating customer by taking advantage of trai policy. The have disabled options of selecting free channels in basic package. Also recently i have noticed they are deducting extra amount than the channels i have selected. When i checked properly i have noticed they have enabled additional package with lower amount for which i have already subscribed and deducting money. I have added star...

RESPECTED Sir/Madam,
I am Perike Sreekanth consumer of Videocon d2h, My customer id:[protected], This Saturday[protected]onwards my Videocon d2h services are stopped due to signal problem and then I called trice Videocon d2h customer care [protected] lodged a complaint and willing to pay service charge 200 extra but they didn't come and didn't try to resolve my problem, I already paid for channels subscribiton amount but not receiving...

Dear Nodal officer,

I am using your d2h service from many years every time your customer care service person behaviour is not good they even don't want to help customer

Also every time they gave 4 he's downtime message i request you to go live this message on ivr so that everyone stop calling on your customer care service

When I refuse to disconnect the call and ask for call transfer your executive...

My D2H A/C[protected] has been deducted ₹200 I don't know why I had engineer visit for my D2H product and paid him his fee ₹200 + ₹375 for new receiver he replaced...then also videocon D2h has deducted 200₹ from D2h A/C.
I am tired of calling there customer care.
I had complaint already to videocon d2h but they are not resolving it...please look into the matter and resolve it as soon as possible ... thanking you....

Dear Concern,

This is in regards to Customer Id[protected] registered on the name of Akash Jain.

I almost make up my mind to discontinue this Thirdclass Videocon D2H service due to problem of signal lost anytime for 2-3 days or even more in a month or two even weather is clear. When you call at the call centre, they will forced you to have paid technician visit (fleasing us) and so have not continued to recharge...

Hi executive,

I was getting issue for the setup box, it was not booting up. So i called the customer care, they told the setup box is out of warranty. So i have asked to pay 200 for service visit and other charges extra. The service engineer visited within a day and replaced the setup box for 650rs and 200 rs, totally 850rs charged. This didn't stop here, they deducted again 215rs from online d2d recharge account for the service...

The channels i've subscribed i cant see, i am able to see the channels which i didn't subscribe.
When complained they are saying the need to send engineer and i need to pay 200+ tax to the engineer. Now as i can see several channels this is not the hardware problem so logically i shouldn't pay.

Even my account details are not getting updated. But videocon didnt responded on this and said that i've declined to engineer...

I am videocon dth cunstomermy is[protected]. May 23rd 219 lodged a complaint for relocation. Daily i am calling to customer care. They are saying daily 8working hours time. But no service almost daily 1hr i have spent with customer care in phonesome times they said my technician came but ur number is phonewas not reached. So again new complaint. They are cheaters. So finally without videocon technician i relocated my connection with local...

Sir, Myself Ishwar Chaudhari. I've Videocon d2h service. My customer id is[protected]. My name is incorrect. please change my name to ISHWAR CHAUDHARI.
Also address is also need to change i'm not residing there anymore.
Correct address is "Behind Patil Market, Near Umari Naka, Akola-444005"
Thank You in advance....

Sir/ madam Mai videocon company ka set box lagaye hua hoo. Mera customer id[protected] hai . Mai laagataar char Dino se videon customer ke pass complain register karwaa rahaa remote ke bare me lekin koi bhi engeenior visit hamaare Ghar par nahi hua. Isliye sir mujhe help Kare . Please sir. Mobile number-[protected]...

During the ongoing IND vs Sri Lanka World Cup Match, Start Sports 1 was supposed to broadcast the match. However, myself having three connections with Videocon D2h, none of the connection had this channel. I checked and learned that, at the portal, I had activated it from the start however its not coming on the tv. It said I have not subscribed.

I called up the customer care. They are rude. They will listen to my issue patiently...

Star sports - hindi channed was added for a month on 16th june. Lock in period was one month so should be viewed till 16th july. This was an addiitional channel added over the package. But on 5th july, videcon d2h themself deactivated the channel. When called customer care, they are unable to give proper answer. Raised a complaint '[protected]' on 5ht july, but even after repeated calls to customer care there is no resultion.

Why...

I have signal not available issue evrytime, i lost connection. Complained to customer care but whenever their executive come will change the receiver. Already done that so mant time and thwy have only this solution.
Means a customer can not spend money by changing the same part in every 3-4 months.
Who will ptovide the solution, pathetic team....

I bought vediocon smart tv which have 3 years warranty and now screen was blinking where when i try to reach coustomer care they said now vediocon tv services was shut down. And no one is responding to the calls.

They are informing that company is no more there hence no service centers are available

But we paid all for 3 years for extended warranty

Pathetic service ever now if i want to make...

I booked videoconhd rf set top box of rs 1799 through their official website on 03.07.2019. The amount was debited from my account but no message/ confirmation received from d2h and no customer id allotted to me. I called customer care support but they are not able to solve the problems and ask me to e-mail the complaint. I did the same but no response from videocon d2h.
Docket no. Of complaint is 4819059...